Search Cottages in Matteson

"The hotel and staff was excellent 👍 my hotel when I come to see my cousin in Chicago hgts"

"Overall the place was very nice. The breakfast we paid for in advance didn't start until 7:30a, which is odd for a hotel so close to the airport. The coffee shop & restaurant both opened later than 7:30 as well...we left at 7:40 and that wasn't enough time to grab breakfast or coffee. We did appreciate the on-brand dove soap throughout!"

"We arrived in the evening to find our room humid, stale, and without any air circulation. The air conditioner was off, and it would not turn on when we attempted to use it. When we contacted the front desk, we were instructed to troubleshoot the unit ourselves by unplugging and reconnecting it. We were also informed that maintenance was not on site and that a ticket would need to be submitted. Maintenance did arrive approximately 15 minutes later and identified the issue as a switch that had been turned off. After they restored it, the air conditioner functioned for roughly 45 minutes before failing again and blowing warm air. When I requested to be moved to another room, I was told the hotel was fully booked. We selected the Sleep Inn for a simple overnight stay before our early morning flight on Saturday, May 16. Instead, we spent the night in an uncomfortably hot room and were unable to rest before a required 3 AM wake‑up for travel. The conditions were unacceptable and did not reflect the value of the rate paid. At that point, sleeping in my car would have offered more comfort than the room provided."

"Clean staff"

"My kids left an absolute mess last time and we came back a week later. No issues. Everybody was very happy. Thank you"

"I got completely screwed"

"Old, out dated"

"Always enough parking. Late check in is ok. Clean rooms, clean bathrooms. Generous bfast coffee bar. "

"Great hotel, great location, great fitness center"