Hotel dekat Mead Lake

"Finding out that the pool was closed the whole trip, which made this experience disappointing. I wish the hotel would send an update about this."

"Hot tub was not available"

"The room was clean, and the housekeeping service was spot on. The only drawback was dirty laundry in the hall for our first day at the hotel. Additional hooks in the bathroom would be useful. We were very happy with this nice hotel."

"Room was large and included extra amenities. Dishes, frig, microwave, comfy bed, ok breakfast . I would return"

"Location was great which is why we chose it, but, unfortunately it is really a dump. No amenities to speak of. Had to ask for a wastebasket. Only one towel. There were two of us. No Kleenex or cups. Floor and closet had some debris on it. Closet was bare walls that someone started to paint. Paint drips on the floor. Bed was ok. On the soft side, but comfortable. Pillows were terrible. Two pillows stuffed in one pillowcase to make a pillow. Lumpy and hard. I guess you get the idea! Would not...

"Friendly and hard working staff. Very clean and updated rooms. Pool and hot tub are well maintained. Continental breakfast was full of good options and also very clean. I’d definitely recommend booking this hotel"

"Fantastic hotel! All our wedding guests stayed here! Loved the firer area on the patio for mingling & relaxing late in the evening! Only issue was the breakfast is not a buffet & the wait time was excessive for coffee & food! The staff were fantastic just likely when the hotel is full suggest adding extra kitchen help to accommodate timely service! Would recommend! It’s gorgeous!!!"

"When we got to the hotel we were told we did not have a room. They were sold out. 9 hits of driving to be told sold out. I even called them at 5pm telling them we would have a late arrival. Then called again around 10p told we did not have a room. Not happy had to stay in car not knowing the area. Hotels in the area were sold out"

"The location was great. Easy access on and off the highway with amenities close by."

"Stayed here last minute because of a volleyball tournament in Grand Rapids. Due to a remodel of some sorts they didn't have any breakfast just small muffins and donut holes of some kind. Room was seemingly clean until the shower... Mold on the ceiling and shower curtain. The mini fridge was lukewarm at best so that was disappointing for our drinks being warm for the following full day of games. Staff was very friendly, pool and hot tub were decent. Didn't get very many channels on the TV in our...

"I am in a wheelchair, and as such, my only complaint is the odd set up for persons with disabilities to enter. One must wheel down past the actual front doors, which are stair assessable only, then enter a bit of covered area (which was by far the only real dirty and/or broken down looking space), then ride the elevator up and enter on the other side of the main foyer from the front desk. It wasn't such a big deal that I wouldn't stay again, but it was quite an annoyance. I believe a ramp...

"Location was good. Ample parking and staff was very nice."

"Excellent hotel. I will always recommend staying here."

"It sufficed. We were there for 2 nights, but briefly. We were busy much of the time. Breakfast was too busy to go to. Went down the street and that was amazing"

"Lightning for the bathroom sink area was inadequate! The air conditioning did not maintain temperature well. The weighted cover was, in my opinion, way too warm. It helped emphasize the irregularities of the air conditioner. Food was good. Room was quiet. People were all nice."

"The service Was good"

"Fabulous place, recently renovated and super clean. Close to restaurants and shopping in a great little community. Easy drive to Grand Rapids. Will stay again if in the area!"

"Staff was very helpful answering questions and advising of the hotel amenities. Hotel is well kept, looks brand new. Conveniently located, and free parking!"

"We got there 10 minutes before check in, and they didn’t know how long before our room would be ready. They were booked solid since there was a concert in town. Our door handle was broken, we informed the staff and nothing was done. The restaurant on the rooftop was at half capacity but there was an hour wait. We were on the 8th floor, and the windows were so thin that we could actually hear car radios like we were in the car with them. I will never stay here again, this was probably the worst...