Homestay di Medway

"Hotels.com messed up. Was never allowed to check in because the apartment owner demanded to be paid directly and not by the Hotels.com and that is after paying hotels.com upfront. I just want my money refunded. Period. "

"Unable to use hob. Hot water supply to bath poor Shower okay The description "near the sea" a bit misleading. Insufficient instructions and labelling with regard to bins and TV. Overall standard of property good and comfortable"

"Nice apartment a very reasonable walk to the train station the castle and cathedral. Good dining nearby. "

"Place was in a lovely location but the lack of parking could be an issue, also the Wi-Fi code in the info folder was unclear and we needed to look on back of the router to log on, the contact number in the folder was no longer available - because I had an e mail from the owners direct I had a number but it wasn’t helpful as they couldn’t help. I also think saying thee property was dog friendly was misleading as you were unable to have dogs up stairs and downstairs was just a hall way and the...

"Decent spot. Could use a real couch. "

"I booked this back in September, they cancelled by email less than 48 hours before we were due to go, absolutely disgraceful, with no explanation or anything. We had to then try to find somewhere to accommodate 8 people in less than two days over an Easter break. I would advise against booking this.."

"We absolutely loved our stay at the Honey Pod. Communication and instructions before arrival were wonderful and made everything so easy. The space itself is compact but has everything you need — a cozy kitchen/lounge area, comfortable bedroom, and clean bathroom. The wood burner hot tub in the garden was such a treat, perfect for relaxing under the stars. It’s beautifully secluded and feels like you’re tucked away in the middle of nowhere — peaceful, quiet, and magical. Highly recommend for...

"Cool location and fantastic place to stay. "

"Nice gentleman greeted us and explained house rules. Took a little time to meet on arrival but no issues."

"It took us half an hour to find it no 1 Prospect Road is half way down the road and our sat nav kept taking us to no 61 (who are apparently the family if the owner) abd told us they didn't know where the property was. You don't get duvet and white sheets but what you see in the photos which is a shame as the bed is comfortable. On the whole it wasn't a bad stay and the owner is very friendly and helpful"

"Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...