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Experience Platinum Hotel Apartments

Properti bintang 3.5

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Ulasan

7,0 dari 10
Bagus

Fasilitas populer

  • Kolam renang
  • Bathtub air panas
  • Dapur
  • Mesin Cuci
  • Pengering
  • AC

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 6 dari 6 kamar

Lihat semua foto untuk Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | Area keluarga | TV layar datar

Two Bedroom Executive Apartment

  • Pemandangan kota
  • 70 meter persegi
  • 2 kamar tidur
  • Kapasitas 5
  • 2 queen

Lihat semua foto untuk One Bedroom Apartment

One Bedroom Apartment | Pemandangan dari kamar

One Bedroom Apartment

  • Pemandangan kota
  • 65 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 queen

Lihat semua foto untuk Two Bedroom Deluxe Apartment

Two Bedroom Deluxe Apartment | Dapur pribadi | Lemari es besar, microwave, oven, dan kompor

Two Bedroom Deluxe Apartment

  • Pemandangan kota
  • 68 meter persegi
  • 2 kamar tidur
  • Kapasitas 4
  • 2 queen

Lihat semua foto untuk Two Bedroom Executive Family Apartment

Two Bedroom Executive Family Apartment | Dapur pribadi | Lemari es besar, microwave, oven, dan kompor

Two Bedroom Executive Family Apartment

  • Pemandangan kota
  • 79 meter persegi
  • 2 kamar tidur
  • Kapasitas 5
  • 1 queen dan 2 twin

Lihat semua foto untuk Three Bedroom Apartment

Three Bedroom Apartment | Area keluarga | TV layar datar

Three Bedroom Apartment

  • Pemandangan kota
  • 105 meter persegi
  • 3 kamar tidur
  • Kapasitas 7
  • 2 queen dan 2 twin
  • Wi-Fi Gratis

Lihat semua foto untuk Two Bedroom Apartment

Pemandangan dari kamar

Two Bedroom Apartment

  • Pemandangan kota
  • 58 meter persegi
  • 2 kamar tidur
  • Kapasitas 5
  • 2 queen

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Tentang kawasan sekitar

Terletak di kawasan Southbank, Experience Platinum Hotel Apartments terhubung dengan pusat perbelanjaan. Teater Regent dan Teater Princess merupakan objek wisata budaya unggulan kawasan ini, sementara Collins Street serta Melbourne Central merupakan tempat yang akan disinggahi pengunjung yang senang berbelanja. Periksa kegiatan atau permainan di Marvel Stadium, dan pertimbangkan untuk singgah di Akuarium Melbourne, objek wisata unggulan yang tak boleh dilewatkan. Kunjungi panduan perjalanan kami untuk Melbourne
Lihat Apartemen lainnya di Melbourne
Peta
45 Clarke St, Southbank, VIC, 3006

Yang ada di sekitar

  • Pusat Pertemuan dan Pameran Melbourne
    Pusat Pertemuan dan Pameran Melbourne
    5 mnt jalan kaki - 0.5 km
  • Crown Casino
    Crown Casino
    5 mnt jalan kaki - 0.5 km
  • Southbank Promenade
    Southbank Promenade
    9 mnt jalan kaki - 0.8 km
  • Akuarium Melbourne
    Akuarium Melbourne
    10 mnt jalan kaki - 0.9 km
  • Collins Street
    Collins Street
    12 mnt jalan kaki - 1.0 km

Berkeliling

  • Stasiun Flagstaff - 3 menit berkendara
  • Stasiun Spencer Street - 17 mnt jalan kaki
  • Melbourne, VIC (MEB-Essendon) - 20 menit berkendara

Restoran

  • Velvet Bar
    7 mnt jalan kaki
  • McDonald's
    2 mnt jalan kaki
  • Baci
    7 mnt jalan kaki
  • O3
    5 mnt jalan kaki
  • KFC
    5 mnt jalan kaki

Tentang properti ini

Experience Platinum Hotel Apartments

  • Apartemen ini dekat dari Crown Casino
  • Berada dekat dari Pusat Pertemuan dan Pameran Melbourne dan Collins Street, Experience Platinum Hotel Apartments menyediakan layanan penatu/dry cleaning, pusat kebugaran, dan Hot Tub di Properti.
  • Anda juga akan menikmati manfaat berikut selama Anda menginap:
    • Kolam renang indoor serta kursi berjemur
    • Sarapan sesuai pesanan (biaya tambahan), parkir di properti, dan check-out ekspres
    • Properti bebas-rokok, lift, dan penitipan koper
  • Fitur kamar
  • Semua kamar tamu di Experience Platinum Hotel Apartments menawarkan kenyamanan seperti AC dan ruang duduk terpisah, serta fasilitas seperti ruang makan terpisah dan kedap suara.
  • Fasilitas lainnya termasuk:
    • Tempat tidur lipat/ekstra (biaya tambahan) dan tempat tidur bayi (biaya tambahan)
    • Shower, perlengkapan mandi gratis, dan pengering rambut
    • Lemari dan ruang baju, ruang duduk terpisah, dan ruang makan terpisah

Properti serupa

Apartemen Bisnis | Setrika/meja setrika dan Wi-Fi gratis
Melbourne Square Southbank
Southbank
  • Kolam renang
  • Dapur
  • Mesin Cuci
  • Pengering
Melbourne Square Southbank
Bandingkan dengan properti serupa

Fasilitas properti

Kolam Renang/Spa

  • 1 bathtub air panas
  • 1 kolam renang indoor
  • Kursi di kolam renang

Tempat parkir dan transportasi

  • Parkir di properti (AUD 25 per malam; bebas keluar/masuk)
  • Parkir mandiri terbatas di properti

Cocok untuk keluarga

  • Boks bayi: AUD 20 per malam

Dapur

  • Ketel listrik
  • Kompor
  • Lemari es/freezer ukuran penuh
  • Mesin pembuat kopi/teh
  • Mesin pencuci piring
  • Microwave
  • Oven
  • Peralatan memasak, peralatan makan, dan peralatan dapur

Santapan

  • Setiap hari sarapan sesuai pesanan tersedia pukul 07.00 hingga tengah hari dengan biaya: AUD 21 untuk dewasa dan AUD 21 untuk anak-anak

Kamar tidur

  • Seprai disediakan
  • Tempat tidur lipat/tambahan: AUD 50 per malam

Kamar mandi

  • Handuk disediakan
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Shower

Ruang tamu

  • Ruang duduk terpisah
  • Ruang keluarga
  • Ruang makan terpisah

Hiburan

  • TV layar datar

Laundry

  • Layanan laundry/dry cleaning
  • Mesin cuci/pengering

Kenyamanan

  • AC
  • Pemanas ruangan

Hewan Peliharaan

  • Hanya hewan penuntun (hewan peliharaan dilarang masuk)

Kesesuaian/Fasilitas Difabel

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, silakan hubungi pihak properti menggunakan informasi yang terdapat pada konfirmasi reservasi yang diterima setelah pemesanan.
  • Dapat dilewati kursi roda (dengan batasan)
  • Jalur kursi roda
  • Lift
  • Properti bebas rokok

Layanan dan kemudahan

  • Penitipan koper
  • Setrika/meja setrika
  • Telepon
  • Telepon jarak jauh gratis
  • Telepon lokal gratis

Keunggulan lokasi

  • Di kawasan bisnis
  • Di kawasan hiburan
  • Terhubung dengan pusat perbelanjaan

Aktivitas menarik

  • Gym

Fitur keamanan

  • Detektor karbon monoksida tidak dilaporkan (tuan rumah belum mengindikasikan apakah terdapat detektor karbon monoksida di properti; pertimbangkan untuk membawa detektor portabel)
  • Detektor asap tidak dilaporkan (tuan rumah belum mengindikasikan apakah terdapat detektor asap di properti)

Umum

  • Kedap suara

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: tengah malam

Check-in lebih awal tergantung ketersediaan

Usia check-in minimal - 18

Check-out

Check-out sebelum 11.00

Check-out lebih akhir tergantung ketersediaan

Check-out lebih akhir akan dikenakan biaya

Tersedia check-out ekspres

Petunjuk check-in khusus

Properti ini mengenakan biaya 1.5 persen untuk pembayaran dengan kartu kredit

Resepsionis buka pada hari Minggu - Kamis pukul (09.00-19.30) dan hari Jumat - Sabtu pukul (09.00-00.30)

Tamu yang berencana tiba di luar jam check-in normal akan menerima email berisi petunjuk check-in dan informasi pengambilan kunci; resepsionis properti akan menyambut tamu saat tiba

Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis, pengambilan kunci

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk (kecuali hewan pemandu dan tidak dikenakan biaya untuk hewan pemandu)

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan

Tempat tidur lipat/tambahan tersedia dengan biaya AUD 50 per malam

Boks bayi (tempat tidur bayi) tersedia dengan biaya AUD 20 per malam

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Deposit Kerusakan: AUD 100 per masa menginap

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya untuk sarapan siap masak: sekitar AUD 21 untuk orang dewasa dan AUD 21 untuk anak-anak
  • Biaya parkir sendiri: AUD 25 per malam (fasilitas khusus untuk keluar/masuk)
  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
  • Biaya tempat tidur bayi: AUD 20 per malam
  • Biaya kasur lipat: AUD 50 per malam
  • Penggunaan kartu kredit akan dikenai biaya tambahan sebesar 1.5 persen

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Tamu harus menghubungi pihak properti ini sebelumnya untuk memesan tempat tidur bayi dan tempat tidur ekstra/lipat
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Pesta atau acara dilarang diadakan di properti
Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
Belum ada informasi dari tuan rumah mengenai adanya detektor asap di properti ini

Perlu diketahui

Tersedia akses kolam renang mulai pukul 06.00 hingga pukul 22.00
Hanya tamu terdaftar yang boleh menginap di kamar

Pertanyaan umum

Apakah Experience Platinum Hotel Apartments memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang indoor.Akses kolam renang pukul 06.00–22.00.

Apakah Experience Platinum Hotel Apartments ramah hewan peliharaan?

Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.

Berapa biaya parkir di Experience Platinum Hotel Apartments?

Parkir mandiri tersedia dengan biaya AUD 25 per malam.

Pukul berapa check-in di Experience Platinum Hotel Apartments?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: tengah malam.

Pukul berapa check-out di Experience Platinum Hotel Apartments?

Check-out pada pukul 11.00.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Di mana lokasi Experience Platinum Hotel Apartments?

Terletak di Southbank, gedung apartemen ini berjarak 15 menit jalan kaki dari Crown Casino, Pusat Pertemuan dan Pameran Melbourne, dan Akuarium Melbourne. Collins Street dan Marvel Stadium juga berjarak 2 km saja.Stasiun Flagstaff berjarak 24 menit dengan berjalan kaki dan Stasiun Melbourne Central berjarak 28 menit.

Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?

Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.

Ulasan

Ulasan Experience Platinum Hotel Apartments

7,0

Bagus

7,4

Kebersihan

8,4

Lokasi

6,6

Staf & layanan

7,4

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 35 dari 123 ulasan
Penilaian 8 - Bagus. 34 dari 123 ulasan
Penilaian 6 - Medioker. 26 dari 123 ulasan
Penilaian 4 - Buruk. 13 dari 123 ulasan
Penilaian 2 - Sangat Buruk. 15 dari 123 ulasan

Ulasan

Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing place to stay! Will be my "go to" everytime I go to Melbourne!
Menginap 3 malam pada bulan Maret 2020
Terverifikasi

8/10 Bagus

sonia

Disukai: Staf & layanan, kenyamanan kamar

great location ,views and ok comfort

our stay was pleasant,appartment had everything we needed. Wasnt amazingly clean,opened dishwasher and it must of being blocked by previous stayers and its smelt vulgar.No bedside lamps, but all in all was an ok stay good location,handy supermarket,great view.Not enough carpark
Menginap 1 malam pada bulan Februari 2020
Terverifikasi

4/10 Buruk

mickey

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Awful 'Platinum' Experience

We booked Experience Platinum Hotel Apartments in October 2019, only to be told at check in that the hotel is full due to Australian Open, so they will have to move us across the street to their sister hotel, Bella Apartments. There was no point in arguing since there was a 100% occupancy so we hoped the room and the hotel would be just as good as the one bedroom apartment we had originally booked. However, from the initial contact with a not very helpful receptionist, we felt that would not be the case. The room was quite okay except that the carpet was one of the dirtiest I have ever seen, certainly not associated with a 4 star hotel we booked. The balcony window was broken and the room was a lot smaller than the one we booked. Also, Bella did not have an indoor pool & spa we planned to utilise, nor was the gym as good as the one we choose. At least we came in for the Open and did not spend much time in the room. To cap it off, after checking out, we left a laptop charger plugged in the wall, and having called the hotel about it, the lady in a call centre for Experience 'Platinum' Hotels said she would let us know if they find it, despite having explained to her exactly where I left it. She never called back so the next day, she said she would follow up with the room services, only to tell me a few hours later that nothing was found. Overall, terrible experience and a first complaint I made, despite staying in dozens of hotels every year, being a gold (not Platinum) member.
Menginap 3 malam pada bulan Januari 2020
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great apartment. Great location! Great views! Will definitely be back!
Menginap 1 malam pada bulan Januari 2020
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great pool & facilities, convenient location. Breakfast included.
Menginap 5 malam pada bulan Januari 2020
Terverifikasi

8/10 Bagus

Alana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thankyou to the checkin service the gentleman was amazing went above and beyond to make sure we had an awesome stay here, will definately be recommended this place and i will be coming back for sure.
Menginap 2 malam pada bulan Januari 2020
Terverifikasi

6/10 Medioker

JennyNg

We stayed there for 7 days. I means we have an amazing view from the room. Location is not bad you can walk 8-10 mins to where you can get the free tram to CBD. They have supermarket down step which is really convenient for us to buy milk and stuffs as we have kids. They also have gym, sauna and swimming on the top floor that you can enjoy. Feel things that need to improve on is the furniture in the apartment. They look a bit old and table isn’t stable. They don’t have 24 hr reception. If you need something after hour, you need to talk to intercom. The elevator services also have problem sometimes.
Menginap 7 malam pada bulan Januari 2020
Terverifikasi

10/10 Luar Biasa

Emily

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We couldn’t of asked for a better stay at platinum over the Australia Day long weekend. Pricing was cheap for 4 people and it is so convenient to the Woolworths which is attached to it. Would definitely stay again as well as recommend it :)
Menginap 1 malam pada bulan Januari 2020
Terverifikasi

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Fasilitas
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Our smoke alarm was beeping every 30 minutes. We called for help and the lady disregarded us. We called again 40 minutes later and a man came to help, but then it started beeping every 30 seconds. All throughout the night. It was awful. With the beds being hard and uncomfortable on top of a beeping all night long.
Menginap 1 malam pada bulan Januari 2020
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Loved the pool with a view!! Stunning views of the city at night too!!
Menginap 2 malam pada bulan Januari 2020
Terverifikasi

6/10 Medioker

Traveler terverifikasi

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
We got moved to Bella apartments, which was fine. But we’re promised a bigger room with better views, there were better views but we felt the room was smaller. Communication at the front desk wasn’t good, the vouchers we didn’t know we needed for breakfast were not handed to us, & we were given a parking level and spot number, which had someone in it then the next spot number they gave us didn’t exist. Breakfast was quite tasty, bed was comfortable & smart TVs in each room is a good idea.
Menginap 2 malam pada bulan Januari 2020
Terverifikasi

10/10 Luar Biasa

Melanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Fabulous View from 48th Floor

Stayed on the 48th floor with stunning views out to St Kilda. The indoor pool and gym on the 52nd floor was amazing. Compact and ideal for a 3 night stay. Minor downside was there is no bench space in bathroom for toiletry bag.
Menginap 3 malam pada bulan Januari 2020
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great views. Comfortable beds. Modern decor . .....
Menginap 3 malam pada bulan Januari 2020
Terverifikasi

6/10 Medioker

Jasmina

Disukai: Staf & layanan, kenyamanan kamar
View was amazing it was over all a pretty place just wasn’t that clean when coming in stains on couch walls were dirty
Menginap 1 malam pada bulan Januari 2020
Terverifikasi

10/10 Luar Biasa

Katherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Family overnight city escape

The location was perfect for us to attend an event at the Melbourne convention centre. The convenience of the supermarket next door was great and the pool and spa is fantastic with an amazing city view! I loved the late (11am) check out which meant the kids could get more time In the pool
Menginap 1 malam pada bulan Januari 2020
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My stay wasn't enjoyable, first off was the check in using the phone etc which was a pain. Rather talk one on one rather than on the phone to check in, incase we have any questions. The Condition of the room is alright, dirty here and there in the apartment. Towards the end of the night, before sleeping there was a room above us who had a party. This went on till 5 in the morning, which made our stay unpleasant. Smoking above us aswell in the balcony and spilling drinks. This is not okay
Menginap 1 malam pada bulan Januari 2020
Terverifikasi

6/10 Medioker

Traveler terverifikasi

Liked how it was very central and handy to have the Supermarket just below. Didnt like that all the hotel carparks had been taken, had no knowledge we had to pre book them, surrounding carparks were all full so had to park at Crown. Also didnt like that the room looked nothing like the picture online, was abit of a let down, we had 5 guests and there was no extra bedding, luckily our teenager decided to sleep on the couch!
Menginap 1 malam pada bulan Desember 2019
Terverifikasi

6/10 Medioker

Nick

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Way too pricey for the level of cleanliness and lack of facilities. Indoor pool was cold and the spa and sauna were out of order
Menginap 1 malam pada bulan Januari 2020
Terverifikasi

6/10 Medioker

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Good location. Attention to detail for cleanliness is needed.
Menginap 2 malam pada bulan Januari 2020
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan
It was close to event I was attending which made my night extra special for new year’s eve thank you so much for providing a great apartment
Menginap 1 malam pada bulan Desember 2019
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Near to Southbank restaurants and shops.
Menginap 1 malam pada bulan Desember 2019
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Check in was through a machine and we could not get extra room keys. As we had booked a 2 bedroom apt and there were 4 of us, this was so inconvenient. To get extra keys we were told over the phone, we had to find another hotel, down the road somewhere, to see if there was a chance they might have an extra key. We did not bother, and were left out of the room for the night, as our friends did not wake up to let us in, as they had the only key. We had to find another place to sleep, luckily a friend of mine lives in the city. So we wasted our money on the bed! Also there was NO INTERNET. They did not even know what service provider we should use! There was no one at the hotel so everything is done by calling someone with an accent, who probably is not even in Melbourne. They said there were internet problems just for our room, which was just ridiculous and dishonest. We had booked a room with free Internet but it had none. We had to ring up for details on logging in and they could not help. So frustrating. Also, as it is a busy residential apt building, the lifts are constantly busy, overcrowded and pushy. It was like schoolies week. The pool was full of loud teenage boys bombing each other and yelling the whole time, obviously let out for the first time ever.
Menginap 1 malam pada bulan Desember 2019
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ease of access. Friendly assistance at check in. Good pool.
Menginap 1 malam pada bulan Desember 2019
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Nice stay

It’s okay although not what we expected
Menginap 1 malam pada bulan Desember 2019
Terverifikasi

6/10 Medioker

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Cons: no bedside lamps in any of the bedrooms : Communication very poor- I had house the washing machine for cheer uniforms that where needed for the next day. Error kept coming up , couldn't get the door open to retrieve my clothing and the floor was flooding , there was water everywhere. I made my way to the reception to inform them that I had massive wterflow flood happening and could they send someone up, answer no they didn't have anyone they could send up. I then asked for heaps of towels so I could try and start mopping up the water, the water was making its way to the carpet. No they said I would have to walk to another building down the street to get towels. This was totally unacceptable as I had young children in the apartment and did not feel comfortable leaving them. (this was happening after 10:00pm at night) He said ok I will get you some towels. 30 mins later no towels, floor flooded and I still can't get the washing machine door open, went back down to reception only to be told to call a number. Called the number and surprise, surprise was told to contact reception. Jus going around in circles. Disgusting poor customer service. No shower in the morning as I had no dry towel due to everyone used to try and mop up bathroom floor. Eventually go the washing machine door open with sopping wet clothes. Pros: walking distance to Melb Convention centre : Woolworths : comfortable bed :great pool on the 52nd floor
Menginap 2 malam pada bulan November 2019