Terletak di Melbourne, Serviced Apartments Melbourne - Empire memiliki lokasi di kawasan bisnis. Melbourne Central dan Melbourne Cricket Ground merupakan landmark terkenal kawasan ini, terdapat pula Queen Victoria Market serta Collins Street bagi pengunjung yang ingin berbelanja. Ingin menikmati suatu kegiatan atau permainan? Coba periksa Marvel Stadium atau Rod Laver Arena. Kunjungi panduan perjalanan kami untuk Melbourne
Tersedia kolam renang indoor, pusat kebugaran, dan WiFi gratis di area umum di gedung apartemen bebas-rokok ini. Tiap apartemen menawarkan area duduk dan TV layar datar, serta dapur kecil dengan oven dan kompor. Anda juga bisa nikmatimesin pembuat kopi/teh, shower, dan perlengkapan mandi gratis. Perlu diketahui bahwa layanan pembersihan kamar tersedia terbatas.
Serviced Apartments Melbourne - Empire menawarkan 12 kamar berpenyejuk udara dengan mesin pembuat kopi/teh dan perlengkapan mandi gratis. Kamar memiliki ruang duduk terpisah. Kamar di apartemen bintang 4 ini memiliki dapur kecil dengan kompor dan peralatan masak/sendok-piring.
Kamar mandi mencakup shower. Di kamar tamu tersedia TV layar datar. Microwave, kulkas, dan setrika/meja setrika tersedia jika diminta. Pembenahan kamar disediakan terbatas.
Fasilitas rekreasi lainnya di apartemen mencakup kolam renang indoor dan pusat kebugaran.
Peralatan memasak, peralatan makan, dan peralatan dapur
Kamar tidur
Seprai disediakan
Tempat tidur lipat/tambahan: AUD 50 per hari
Kamar mandi
1 kamar mandi pribadi
Handuk disediakan
Perlengkapan mandi gratis
Shower
Ruang tamu
Ruang duduk terpisah
Hiburan
TV layar datar
Laundry
Detergen laundry
Kenyamanan
AC
Pemanas ruangan
Hewan Peliharaan
Hanya hewan penuntun (hewan peliharaan dilarang masuk)
Kesesuaian/Fasilitas Difabel
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, silakan hubungi pihak properti menggunakan informasi yang terdapat pada konfirmasi reservasi yang diterima setelah pemesanan.
Dapat dilewati kursi roda (dengan batasan)
Fasilitas difabel dalam kamar
Gym dapat diakses kursi roda
Jalur ke lift dapat diakses kursi roda
Jalur ke pintu masuk yang terang
Jalur tanpa tangga ke pintu masuk
Kepala shower genggam
Kolam renang dapat diakses kursi roda
Lift
Meja concierge dapat diakses kursi roda
Meja pendaftaran dapat diakses kursi roda
Tempat parkir dapat diakses kursi roda
Tinggi kepala shower dapat disesuaikan
Properti bebas rokok
Layanan dan kemudahan
Pembersihan kamar terbatas
Setrika/meja setrika atas permintaan
Keunggulan lokasi
Di kawasan bisnis
Aktivitas menarik
Gym
Fitur keamanan
Detektor karbon monoksida tidak dilaporkan (tuan rumah belum mengindikasikan apakah terdapat detektor karbon monoksida di properti; pertimbangkan untuk membawa detektor portabel)
Detektor asap (tuan rumah mengindikasikan bahwa terdapat detektor asap di properti)
Umum
12 unit
Kedap suara
Kebijakan
Check-in
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 23.00
Usia check-in minimal - 18
Check-out
Check-out sebelum 10.00
Petunjuk check-in khusus
Properti ini tidak memiliki resepsionis
Tamu akan menerima email dalam waktu 24 jam sebelum kedatangan dengan petunjuk check-in dan informasi pengambilan kunci; akses melalui pintu masuk pribadi
Properti ini tidak bisa melayani check-in pada larut malam
Harap hubungi properti setidaknya 24 jam sebelumnya, untuk mengatur prosedur check-in Anda
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Pengambilan kunci, pintu masuk pribadi
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk (kecuali hewan pemandu dan tidak dikenakan biaya untuk hewan pemandu)
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
2 anak, hingga usia 3 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/tambahan tersedia dengan biaya AUD 50.0 per hari
Boks bayi (tempat tidur bayi) tersedia dengan biaya AUD 25.00 per masa menginap
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Deposit: AUD 300.0 per masa menginap
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Fasilitas ekstra opsional
Biaya tempat tidur bayi: AUD 25.00 per masa menginap
Biaya kasur lipat: AUD 50.0 per hari
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit; tidak menerima uang tunai
Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
Tuan rumah telah menginformasikan bahwa properti ini memiliki detektor asap
Apakah Serviced Apartments Melbourne - Empire memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang indoor.
Apakah Serviced Apartments Melbourne - Empire ramah hewan peliharaan?
Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.
Pukul berapa check-in di Serviced Apartments Melbourne - Empire?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 23.00. Check-in setelah jam malam tidak tersedia.
Pukul berapa check-out di Serviced Apartments Melbourne - Empire?
Check-out pada pukul 10.00.
Di mana lokasi Serviced Apartments Melbourne - Empire?
Terletak di Kawasan Pusat Bisnis Melbourne, gedung apartemen ini hanya 5 menit jalan kaki dari Melbourne Central dan Queen Victoria Market. Bourke Street Mall dan Collins Street juga hanya 15 menit.Stasiun Melbourne Central hanya berjarak 4-menit dengan berjalan kaki dan Stasiun Flagstaff berjarak 7 menit.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Serviced Apartments Melbourne - Empire
6,6
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,4
Kebersihan
8,6
Lokasi
6,0
Staf & layanan
7,4
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 41 dari 200 ulasan
10 - Sangat Bagus
41
Penilaian 8 - Bagus. 60 dari 200 ulasan
8 - Bagus
60
Penilaian 6 - Cukup Baik. 39 dari 200 ulasan
6 - Cukup Baik
39
Penilaian 4 - Buruk. 26 dari 200 ulasan
4 - Buruk
26
Penilaian 2 - Sangat Buruk. 34 dari 200 ulasan
2 - Sangat Buruk
34
Ulasan
2/10 Sangat Buruk
Paul
27 Apr 2023
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I followed all the protocols to get the keys and got no response from Empire Apartments. After multiple attempts to contact them I ended up having to seek alternate accommodation. I spoke with lastminute.com who were very helpful and got they me a full refund.
Paul
Menginap 16 malam pada bulan April 2023
2/10 Sangat Buruk
Joshua
Bepergian dalam rombongan
3 Apr 2023
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Could not access property. Accommodation was fraudulently listed and uncontactable, lastminute has been no help and will not issue refund without soeaking to the property owner, whose emails and calls are not answered for months.
Joshua
Menginap 2 malam pada bulan April 2023
2/10 Sangat Buruk
Adrian
23 Des 2021
Host took my security deposit and did not respond, I had to book another property.
Do not ever pay any security deposit via bank transfer.
Adrian
Menginap 7 malam pada bulan Desember 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga dan anak
19 Jul 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unprofessional and unethical
Traveler terverifikasi
Menginap 13 malam pada bulan Juli 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
19 Jul 2021
Tidak Disukai: Fasilitas
They request a deposit but they do not refund it. Also they advertised the property with wifi but there was no wifi. I think it is bad for Wotif's reputation to have dodgy operators like this on their listings.
I left the property on 29/06/21, emailed them on 2/07/21 requesting the refund and got no reply, called on 15/07/21 and spoke to Rae who took my bank details and said that I would be paid within 24 to 48 hours, I then called again today and spoke to Janty. I am not sure if that was his name because when I asked him to spell it he said he couldn't spell it and when I asked to speak to a manager he said there were none. He also said he couldn't do anything to assist with my refund today because the system was down.
Traveler terverifikasi
Menginap 5 malam pada bulan Juni 2021
4/10 Buruk
Traveler terverifikasi
Bepergian bersama keluarga
19 Jul 2021
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Broken dishwasher and microwave. 1 pot with no handles for cooking. Furniture grubby. Apartment stayed in wasn’t the one advertised
Traveler terverifikasi
Menginap 4 malam pada bulan Juli 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
7 Jul 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was nothing to like as we got given the wrong key and my family slept in the foyer for the first night. Then were forced to pay $310 for a locksmith to get in the room but couldn't leave as we couldnt lock it. Still waiting on our bond and locksmith refund and i have since discovered this is a scam thats been going for sometime now and Wotif will not help resolve this for me or try to prevent it happening to anyone else
Traveler terverifikasi
Menginap 10 malam pada bulan Juni 2021
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama keluarga
6 Jul 2021
Disukai: Fasilitas
Great location, close to city sites and lots of eateries. The apartment building had a lovely pool that the kids loved using.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
4 Jul 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
WORST APARTMENT I HAVE EVER STAYED AT!!!
Customer service is non existing.
From the broken oven, mattress on the floor for a bed, to a broken bathroom tap and electrical cord running across the kitchen sink to operate the fridge, just to mention a few.
This apartment should not be available to hire and I will be putting in a formal complaint and asking for a full refund.
This apartment is dangerous and needs some maintenance done ASAP before being available to hire.
If they allow these noticeable things not to be kept maintained, what else do they let slide?
WILL NEVER STAY AGAIN!!!
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2021
10/10 Sangat Bagus
Beau
4 Jun 2021
Beau
Menginap 2 malam pada bulan Mei 2021
2/10 Sangat Buruk
Traveler terverifikasi
Traveler bisnis
29 Mei 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Mouldy kitcken utensils, fire/smoke detector covered in plastic bag. Pubic hairs in the shower. Filthy floors, unit not clean, it looks like it hasn't for a long time. Chipped crokery with limited cutlery for 2 people. Dishwasher full of stinky stagnant water. Not working. Fridge leaks and washing machine floods. No in house service. In the 15 days of stay no return email and calls. Building is good but this owner of this apartment couldn't care as long as you have paid the money then you get the key to unit not fit for humans to stay in. I just wish I could display the photos I took of this unit. It would make you sick in the stomach.
Traveler terverifikasi
Menginap 15 malam pada bulan Mei 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga dan anak
26 Mei 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Apartment was filthy and completely unacceptable. We arrived late in the evening and had no choice but to stay the night. We called the next morning and after complaining they moved us to another apartment at Eporo which was great. No wifi in either apartments however which was frustrating. Would recommend Eporo.
Empire apartment had no working fridge, stank of cigarette smoke, gaps in windows made the room freezing, broken bed frame in one room so the mattress was on the floor. There were burn marks on the comforter and sheets and the dining table and they reeked of cigarette smoke. I could go on, but that was the main bit. They stated they fired the cleaner after being notified by us of how bad it was, but how any other guest stayed there without complaining is a mystery.
Overall the customer service representative was helpful, and the rest of the stay at Eporo was good.
Traveler terverifikasi
Menginap 6 malam pada bulan Mei 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
25 Mei 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 3 malam pada bulan Mei 2021
2/10 Sangat Buruk
Traveler terverifikasi
15 Mei 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The condition of the property was terrible... there was a fridge in the hallway on a trolley ready to be moved out, a broken television screen on the floor, the bedding was dirty, kitchen tap did not work, the dishwasher was making a beeping sound all night, heavily damaged walls, disgusting shower, old printers and rubbish on the balcony... the list goes on. It was late by the time I checked in so there was no option but to stay here, however it was most definitely the worst hotel/apartment that I have ever stayed in & the pictures online were not even remotely close to what I encountered. Would never recommend.
Traveler terverifikasi
Menginap 1 malam pada bulan Mei 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga
12 Mei 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Condition of apartment was appalling. Walls had patch marks, couch had huge water stain marks, table was wobbly. Furniture looked like it came out of hard rubbish. Comforter layer was too small for bed. No antenna cable or internet on tv making it useless.
Stained sheets were the last straw, we left without staying the night.
Traveler terverifikasi
Menginap 2 malam pada bulan Mei 2021
2/10 Sangat Buruk
S B
11 Mei 2021
S B
Menginap 6 malam pada bulan April 2021
4/10 Buruk
Traveler terverifikasi
Bepergian bersama keluarga dan anak
3 Mei 2021
Tidak Disukai: Kebersihan
The apartment was close to shopping and public transport .Right in the centre of the CBD. There was plenty of room for our family of 4. Didn't like: the dishwasher was broken and was full of stagnant water and dirty dishes, the bedding 1 double bed only had a single quilt there we're no covers on the quilts and they were paper thin, A cutting board had been left in the cupboard with mould all over it, and for a family of 4 there was only 2 forks in the cutlery draw. Communication was all but non-existing emails went un-answered and phone calls constantly went to message bank. The Wi-Fi didn't work and the washing machine leaked all over the bathroom floor. Finally there was a plastic bag covering the smoke detector in the living room.
Traveler terverifikasi
Menginap 5 malam pada bulan April 2021
2/10 Sangat Buruk
Deanne
Bepergian bersama keluarga
3 Mei 2021
Tidak Disukai: Kebersihan, kenyamanan kamar
A nightmare to deal with & NOT clean
At the very last minute Empire changed my booking to another 1 of their properties at 108 Australia. The operator on the phone was most rude while swearing at me. They were difficult to deal with, the accommodation they sent us to was filthy dirty with hairs in the bed, no cord to the wifi modem and NO pots to cook with.
Deanne
Menginap 5 malam pada bulan April 2021
6/10 Cukup Baik
Avinash
Traveler bisnis
24 Apr 2021
Tidak Disukai: Kebersihan
Unhygienic Apartment
There was no communication at all.
Bed linen was really dirty and stained (refer to pic attached)
There were lights bulbs missing (refer attached).
No internet provided.
Avinash
Menginap 7 malam pada bulan April 2021
2/10 Sangat Buruk
S B
Traveler bisnis
19 Apr 2021
Tidak Disukai: Kebersihan
Not very clean “serviced” apartment
Although the name mentions that it’s a service apartment, there is no service whatsoever. I booked for 7 days but the description tells us that the service would only be provided when booked for more than 7 days. There were not enough toiletries proved for even 2 days. Since there was no communication from the reception, we had to get our own. Also there was no internet provided.
The room was not in a very clean condition- there were crumps still in the floor.
Please save your money and book elsewhere!!
S B
Menginap 7 malam pada bulan April 2021
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama keluarga
18 Apr 2021
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The property was ok but clearly not loved. The walls had been touched with an in matching paint so it looked scruffy. The furniture was cheap and scruffy. We had no wifi which meant we couldn’t use the tv at all (not even free to air) despite numerous emails, which were never answered and phone calls where they said they would send someone and never did. They changed my hotel on me which I only found out about after receiving an email thanking me for my stay days before we were due to check in. We couldn’t use the amenities because of covid. Car parking cost me a fortune because all my answers I received were very vague. There was only 1 fork and no bowls in the room. Luckily I didn’t pay much otherwise I would have been furious
Traveler terverifikasi
Menginap 5 malam pada bulan April 2021
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama keluarga
17 Apr 2021
Tidak Disukai: Kondisi & fasilitas properti
I found this experience very difficult in regards to communicating when I needed directions.
There is no assistance at all when you call the number provided unless you are interested in leaving a message if you want to purchase an apartment
I will not be using Wotif again.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama keluarga dan anak
15 Apr 2021
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
DO NOT BOOK THIS APARTMENT. We thought we had booked it for the Easter long weekend but were told on arrival that the apartment had been vandalised by the previous guest and that we would be moved to a alternative apartment with similar specifications. Upon arriving at the alternative apartment, the Eporo, we found the place to be FILTHY with disgarded tissues and band-aid wrappers in drawers, and dark brown and red stains on the carpets in several rooms. When we contacted the apartment owner we found ourselves connected to a booking agent based in South Africa who could not organise cleaning or for any alternative apartment. We have raised this issue with Expedia and are waiting on our refund. DO NOT BOOK HERE. They are using 'bait and switch' tactics to leave you stranded upon arrival.
Traveler terverifikasi
Menginap 5 malam pada bulan April 2021
6/10 Cukup Baik
Jeff
Traveler bisnis
6 Apr 2021
Tidak Disukai: Kebersihan
Not Clean and unsafe
Extremely run down.
I think the cleaner is only making the beds.
When was the last time the owner saw their property? The walls were a complete mess, pet hair all over the furniture, all surfaces were grimy, and no working smoke alarm with exposed light fittings.. It doesn't even make safety standards. Never again.
The only positive was the location, but next time I'll find it elsewhere.
Jeff
Menginap 4 malam pada bulan Maret 2021
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian bersama teman
17 Mar 2020
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
You cancelled my booking at the last minute - not impressed