Search Hotels Near MercyOne Waterloo Emergency Care, Waterloo

"Breakfast was good. Staff was very nice and accommodating. "

"Clean room, great restaurant, excellent location. "

"staff was very friendly. we stayed for 1 night.. comfortable beds, rooms at spacious. there was a dirty pair of pants and underwear left in the dresser. "

"The meal at Ari’z was good. I enjoyed the breakfast meals that were free. The staff was friendly and helpful."

"Bed was not made completely with fitted sheets rolling up over mattress in the room assigned, pillows questionable, and some crumbs on the floor. They gave us a new room. The new room was ok, but obviously not cleaned thoroughly as there was still food in the cupboard from prior guests . At 830 am breakfast was out of oatmeal, eggs, sausage and we got the last yogurt. Juice dispenser not working, water dispenser not working, and out of napkins. We have stayed here several times in the past but the facility needs a refresh and a better staffing plan. Drew was doing his best at the front, but clearly didn't have the support needed. Will look at other hotels next time"

"It was ok."

"Overall good"

"Rooms were clean. Breakfast was acceptable. There were multiple items I like. The parking was fine. The front desk receptionist was courteous and helpful."

"The staff was nothing but great! Clean room and great breakfast "