Merrimack Valley hotel guide. Kimpton Hotels hotel in Merrimack Valley, United States of America

"Our room was never cleaned despite being gone all day for 10 hours. We had to go downstairs to get clean towels. The breakfast offerings were very good and the staff friendly."

"Well I arrived at 2:02, my fault 52 minutes before check in at 3, they tried to add 27.50 to my bill. So I stood around, no one else checked in in the 58 minutes and the staff just sat and played with the phone. I was given a room on the highway and may have been the loudest room I have ever slept in at a hotel. The smell of marijuana filled the fifth floor hall. The rooms TV could not be turned off and needed to have the remote reset...the staff two different men could not do anything. I had to unplug the tv and its one station, this looks as if it has been an ongoing problem as the tv was unplugged when I got there. I did not stay for breakfast and the long term housing guests did not seem problematic. My room was older and dated and clean. I stay in many budget hotels and do not complain often, I was very unhappy here."

"It’s average"

"This is a great little gem of a hotel in Salem, nothing fancy, but is exceptionally clean, with friendly staff, quiet surroundings, and access to lots of amenities. I stay here periodically when I am in town for work, and I always feel really happy that I did."

"You won't find any place better for the price! Very happy with everything, definitely will be back soon, thank you everyone!"

"Propre sauf la toilette en bas pour la clientèle sinon tout était parfait pour le prix qu’on a payé"

"The location is excellent. Plenty of shopping and restaurants nearby. The staff were accommodating but did not speak english and it was hard to communicate. Our room did not get clean towels nor get the garbage emptied. We brought our own garbage out and got our own clean towels and toilet paper. That said the free breakfast was good and the hotel was kept clean."

"The room was beautiful, clean up-to-date quiet I stayed here a few times"

"It was clean, quiet and for our purposes perfect. If you are vacationing there is nothing to do, we were in for a family event in the area so it was close to everything in Tewksbury. There is a cracker barrel right there with wonderful staff. The breakfast is very good and they have coffee and tea avail day and night. Everything is well maintained."