"Looooooooveeeeed it!!! One of the best hotels in Italy!! We felt in love with this property and their staff!!! It was perfection!! We are really happy we stayed here!! Almost all staff was very welcoming and helpful. We used every single amenity in the hotel , we went to both restaurants and both were amazing , really good food, the Michelin star with only 5 tables restaurant was a beautiful experience, we went to the Roof top every night and every day to the dry martini bar that is the only one in Italy and every single time was fantastic ,they have a beautiful garden that makes you feel in fairytale; we had breakfast every day but it was the only off thing about the place, you can tell every single item in the buffet is super processed food , it was boring because every day is the same thing…. For sure packaged foods!! Also our room was really hot we could control the A/C so that was very uncomfortable for us. I would def recommend this hotel but make sure to go during spring…summer I wouldn’t recommend…if in spring was hot I don’t want to know how bad it could get in summer."