Midlothian hotel guide. Starwood Capital hotel in Midlothian, Texas

"Stay was great!"

"."

"It was a pleasant stay with a free trolly to the ball field"

"Afternoon staff was very welcoming, morning staff was very unprofessional and rude. Desk clerk was clearly irritated when answering simple questions by guest, and on an active FaceTime call while speaking to guests. At time of checkout, she was nowhere to be seen for over half an hour, leaving a bucket to drop keys into. "

"Wonderful service!"

"Great restaurants"

"Canceled my stay just as I touched down in Dallas, stating I had broken their terms of service in the past. Eventually they said it happened in September 2022, but would not say where or what happened. Interestingly, I was deployed to Iraq in September of 2022. Despite this, they refused to tell me what happened and said their decision was final and could not be reversed. I would encourage everyone to avoid any and all Mint properties. Had I done something wrong I would feel awful and strive to make it right. However, I’ve never stayed at one of their properties, yet I had to scramble to find a place to stay because of their clearly flawed system. Do yourself a favor - stay away from anything Mint. "

"The property was very clean, very elegant and I will absolutely book again with them."

"Complained because the AC did not work very well. The hotel is very accommodating and gave me a room, Credit. I’ll be back."