10/10 Sangat Bagus
Josach, Hollis
16 Jul 2025
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I had a truly wonderful experience staying at Avani hotel. From the moment I arrived, the staff made me feel welcome with their warm smiles and attentive service. Check-in was quick and smooth, and every team member I encountered was polite, professional, and genuinely eager to help.
The cleanliness of the hotel was exceptional. My room was spotless, well-maintained, and smelled fresh. The housekeeping team clearly takes pride in their work, and it shows. Public areas like the lobby, hallways, and dining space were equally pristine.
What stood out most, though, was how attentive the staff were to the specific needs of their guests. They went out of their way to accommodate a special request I had regarding my room, and even followed up later to make sure everything was to my satisfaction. This kind of personalized care is rare and deeply appreciated.
Overall, this hotel exceeded my expectations in every way—clean, comfortable, and committed to outstanding customer service. I’ll definitely be returning and would highly recommend it to anyone looking for a stress-free, thoughtful stay.
Josach
Menginap 4 malam pada bulan Juli 2025
