10/10
The staff are wonderful: the cleaning staff are polite and hospitable; the front desk staff are welcoming, personable, and helpful; and the dining staff are kind and efficient. Overall, I was thoroughly impressed by the people running the show.
There was an issue with my reservation (probably my own fault - I don’t know) and I they did not have a one-bed room available. Ultimately, they upgraded my room to a two-bed without issue. I am, still, very grateful for their assist and graciousness.
The facilities themselves were good. Clean, solid, comfortable, safe. I had no complaints and would return if I visited Milan again.
Anthony
Menginap 2 malam pada bulan Juli 2025