Millbrae hotel guide. Highgate Independent hotel in Millbrae, San Francisco

"Rooms very nice and clean, water pressure good and very hot water, "

"Great room. Perfect place."

"Great location. Amenities quality was good."

"Had a good stay here. The walls are really thin and we could easily hear conversations in the other rooms speaking at a normal volume. The hotel was pretty clean and the additional surge protectors were a great addition!! I will say there was an incident where one of the staff members was considerably rude to one of our friends traveling with us. Since we had multiple people we often had to split up and use the lobby bathroom. When they asked where it was, the person working the desk reacted very rudely and seemed so bothered to be asked for help. This was a surprise considering how great the rest of the staff was. I imagine this was an isolated incident given how kind the rest of the staff was throughout our stay but either way, her abrupt and negative attitude was very off putting. Regardless, definitely a good place to stay that’s accessible to a lot of the sites SF is known for! "

"The hotel location is fantastic and the stash are generally very helpful and courteous. My reason for a three star rating was based on personal issues like bed and pillow comfort and noise levels between rooms. The mattress being too soft for my back; and the pillows being too thick for my comfort level. Also the quality of breakfast foods, especially the eggs, in my opinion is substandard. The eggs fell and taste heavily processed. Overall however I think the hotel offers reasonable value and the location makes it's good choice for people seeking a fun bay/harbor experience."

"Staff there were terrible"

"microwave in every floor of the building would be convenient for guest to warm food not going all the way down the main lobby carrying back aroma of the food up in the elevator with incoming guest situating in their rooms"

"Clean room but noisy. Safe parking."

"This was a wonderful property. Very close to to a restaurant and even closer to the airport. Loved it very convenient and comfortable. We had an early flight out so we didn’t get to try the breakfast."