8/10 Bagus
Haley
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
29 Sep 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We only stayed for one night, on a Saturday in late September. Check-in was very easy, and we were able to add an extra roll-in bed to our room free of charge. The gentleman that checked us in was very kind, and even had the bed setup with sheets & pillow before we got to the room.
Everything in the room was in good working condition and clean. We were hoping for a tub but there was only a shower. But not a big issue.
A few things that I didn’t care for… the pool had the vacuum running and was out of service all morning. I asked what time it was expected to be open, and was told not until closer to 1pm (checkout is at noon). But, they are sister hotels with the hotel next door, so we were able to walk over and use their pool for a bit. Inconvenient, but it still worked out. I just think that’s something that should’ve been running overnight, since the pool is advertised as opening at 6 am.
I was also a bit bummed by the breakfast options. There is complimentary breakfast if you’re signed up to be a rewards member (sign up is free) but the options were limited. The petite woman who rang us up was also oddly rude considering she miscounted that 2 adults and 3 children would somehow equal 4, and then when I corrected her that there were 5 of us, she scoffed and then proceeded to be very short with us for the remainder of the encounter. For being free, the breakfast was good and got the job done. Overall, we still very much enjoyed our stay.
Haley
Menginap 1 malam pada bulan September 2025