"Overall, the stay was good and everything turned out okay. However, it would have been helpful to be notified ahead of time that the elevator was not working due to ongoing renovations. My daughter recommended this place since she goes to school nearby, and it is a decent option.
The staff was pleasant and accommodating, which I appreciated. During my stay, there was a severe hail storm that unfortunately caused damage to my vehicle. Of course, I understand that this was completely out of the hotel’s control—an unexpected act of nature—and many guests were just as surprised and understandably upset.
Aside from that situation, the trip was eventful but enjoyable. My only suggestion would be to communicate renovation updates more clearly to guests before arrival so they know what to expect. Other than that, it was a great stay."