"I loved the spacious rooms at the Hokupa a. The staff was very friendly and helpful. I like the concept of the lanai, however there are a few things that could be improved. The ceiling over the bedding and pool area is piped. Birds enjoy hanging out there and pooping right on the bed. It is difficult to relax where pigeons are hanging over your head going to the bathroom, My recommendation is to place a nice netting on the ceiling to cover the pipe. It will prevent the birds from hanging there. Additionally at the Hale restaurant and the lanai, birds are flying all over. A few jumped up on the tables in the lanai where the food was being served. This is very unsanitary. In the restaurant a woman screamed when a pigeon jumped onto her plate. I have been to many open restaurants and I do enjoy them, however something needs to be done to reduce the birds. Valerie, Leroy, Chris, Jenoveeve and the woman at the front desk were very friendly. The young ladies who worked the Lanai front desk were awesome and the bartenders were amazing and a lot of fun. Also a shout out to the young lady in charge of Karaoke, she made the party a lot of fun. Recommendation: Clean the lanai heated pool, the Adult heated pool and the adult pool. I own a pool and take pride in keeping it sanitary. I didnt see anyone during my stay skim or clean these pools. I noticed quite a bit of degree in each, Last comment but an important one, housekeeping is great and the hospitality room is greatly appreciated."
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