Baobab Beach Resort & Spa

Properti bintang 4.0
Keceriaan cocok untuk keluarga di pantai, dengan 2 kolam renang outdoor

Pilih tanggal untuk melihat harga

Ulasan

8,4 dari 10
Sangat bagus

Fasilitas populer

  • Kolam renang
  • Bar
  • All-inclusive
  • Spa
  • Resepsionis 24/7
  • Gym

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 13 dari 13 kamar

Kamar Deluks, Bebas Asap Rokok

Unggulan

Balkon atau teras
AC
Kulkas
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur
Kamar mandi pribadi
  • 70 meter persegi
  • Kapasitas 3
  • 1 double

Kamar Superior

9,0 dari 10
Istimewa
(4 ulasan)

Unggulan

Balkon atau teras
AC
Kulkas
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur
Kamar mandi pribadi
  • 63 meter persegi
  • Kapasitas 3
  • 1 queen dan 1 twin

Kamar Double atau Twin, pemandangan kebun

9,6 dari 10
Sempurna
(8 ulasan)

Unggulan

Balkon atau teras
AC
Kulkas
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur
Kamar mandi pribadi
  • 31 meter persegi
  • Kapasitas 3
  • 1 double ATAU 2 twin

Suite Junior, Bebas Asap Rokok, pemandangan samudra

10,0 dari 10
Sempurna
(2 ulasan)

Unggulan

Balkon atau teras
AC
Kulkas
TV layar datar
Kipas angin langit-langit
Kamar tidur terpisah
Gorden/tirai kedap cahaya
Kamar mandi pribadi
  • 97 meter persegi
  • 1 kamar tidur
  • Pemandangan samudra
  • Kapasitas 3
  • 1 king

Kamar Double atau Twin, pemandangan samudra

Unggulan

Balkon atau teras
AC
Kulkas
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
  • 31 meter persegi
  • Pemandangan samudra
  • Kapasitas 3
  • 1 double dan 1 twin

Kamar Double atau Twin Standar

8,0 dari 10
Sangat bagus
(2 ulasan)

Unggulan

Balkon atau teras
AC
Kulkas
TV layar datar
Kipas angin langit-langit
Gorden/tirai kedap cahaya
Kamar tidur
Pengering rambut
  • 31 meter persegi
  • Pemandangan laut sebagian
  • Kapasitas 3
  • 1 double dan 1 twin

Junior Suite Non-Smoking Sea View

  • Kapasitas 2

Superior Room

  • Kapasitas 2

Double Or Twin Room With Garden View

  • Kapasitas 2

Deluxe Room-Non-Smoking

  • Kapasitas 2

Double Or Twin Room With Ocean View

  • Kapasitas 2

Standard Double or Twin Room

  • Kapasitas 3

Standard Double Or Twin Room

  • Kapasitas 3
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Tentang kawasan sekitar

Peta
Diani Beach Road, Diani Beach, 80400

Yang ada di sekitar

  • Pantai Diani - 18 mnt jalan kaki - 1.6 km
  • Colobus Conservation - 20 mnt jalan kaki - 1.7 km
  • Pantai Tiwi - 21 mnt berkendara - 15.8 km
  • Pantai Nyali - 55 mnt berkendara - 49.6 km
  • Pantai Bamburi - 56 mnt berkendara - 53.9 km

Berkeliling

  • Ukunda (UKA) - 14 menit berkendara

Restoran

  • ‪Java House - ‬8 mnt berkendara
  • ‪Havana Bar, Diani Beach - ‬5 mnt berkendara
  • ‪Lala Galu - ‬5 mnt berkendara
  • ‪Tapa Beach Bar - ‬1 mnt jalan kaki
  • ‪Pallet Cafe - ‬7 mnt berkendara

Tentang properti ini

Baobab Beach Resort & Spa

Resor kelas atas all-inclusive ini dekat dari Pantai Diani
Anda dapat menikmati bar kolam renang, bar tepi kolam renang, dan teras di Baobab Beach Resort & Spa. Dengan di pantai, kursi berjemur, dan scuba diving, resor ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda dengan perawatan wajah, Aromaterapi, dan pijat di spa yang ada di properti. Di 5 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, dan masakan internasional. Nikmati pusat kebugaran, serta aktivitas seperti panahan. Tetap terhubung dengan akses Internet nirkabel gratis, dan semua tamu dapat menemukan fasilitas lainnya seperti taman dan taman bermain.
Manfaat lainnya di resor ini termasuk:
  • 2 kolam renang outdoor dan kolam renang anak, serta kursi berjemur, payung kolam renang, dan bar kolam renang
  • Parkir mandiri gratis gratis
  • 2 lapangan tenis outdoor, antar-jemput bandara, dan payung pantai
  • Meja pemesanan tur/tiket, penitipan koper, dan brankas di resepsionis
  • Ulasan tamu memberikan skor yang bagus untuk staf
Room features
All 323 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Fasilitas ekstra termasuk:
  • Kamar mandi dengan shower dan perlengkapan mandi gratis
  • Televisi layar datar dengan TV satelit
  • Balkon atau patio, lemari es, dan ketel listrik

Rincian all-inclusive

Resor ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Kegiatan darat

Fasilitas kebugaran

Penghargaan dan afiliasi

Properti Bersertifikat Ramah Lingkungan
Properti ini berpartisipasi dalam Travelife, sebuah program yang mengukur dampak properti terhadap salah satu atau beberapa aspek berikut: lingkungan, komunitas, warisan budaya, dan ekonomi setempat.

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Antar jemput bandara 24 jam pulang pergi atas permintaan dengan biaya tambahan
  • Gratis parkir mandiri di properti

Makanan dan minuman

  • 1 bar kolam renang
  • 1 bar tepi kolam renang
  • 4 bar/lounge
  • 5 restoran
  • Toko camilan/toko makanan

Restoran di properti

  • Jodari
  • Karibu
  • Marhaba
  • Maridadi
  • Tangezi

Aktivitas menarik

  • 2 kolam renang outdoor
  • 2 lapangan tenis outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Gym
  • Klub anak gratis
  • Kolam renang anak
  • Meja biliar
  • Panahan
  • Perpustakaan
  • Ruang uap
  • Sauna
  • Scuba diving
  • Spa layanan lengkap

Cocok untuk keluarga

  • 2 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Fasilitas laundry
  • Klub anak gratis
  • Kolam renang anak
  • Lemari es dalam kamar
  • Tempat tidur lipat/tambahan (biaya tambahan)
  • Toko camilan/toko makanan

Kenyamanan

  • Brankas di resepsionis
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Salon

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Pembersihan kamar (setiap hari)

Layanan bisnis

  • 1 ruang rapat
  • Pusat bisnis

Outdoor

  • Di pantai
  • Kursi di kolam renang
  • Kursi pantai
  • Payung kolam renang
  • Payung pantai
  • Pemanggang barbeku
  • Taman
  • Teras

Spa layanan lengkap

  • Aromaterapi
  • Facial
  • Manikur/pedikur
  • Pijat

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Antar jemput bandara dengan fasilitas difabel
  • Tidak ada lift

Lainnya

  • Aula banquet
  • Kelambu
  • Ruang merokok khusus

Fasilitas kamar

Kamar tidur

  • Seprai disediakan
  • Tempat tidur lipat/tambahan (biaya tambahan)
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Kamar mandi pribadi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Shower

Hiburan

  • TV layar datar dengan saluran kabel/satelit

Makanan dan minuman

  • Air minum kemasan gratis
  • Ketel listrik
  • Lemari es
  • Mesin pembuat kopi/teh

Lainnya

  • AC
  • Brankas
  • Kipas angin langit-langit
  • Meja tulis
  • Telepon

Kebijakan

Check-in

Check-in mulai pukul: 13.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18

Check-out

Check-out sebelum 10.00
Check-out lebih akhir tergantung ketersediaan
Biaya check-out lebih akhir: USD 35

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba, lewat informasi kontak yang tertera pada konfirmasi pemesanan
Resepsionis di properti akan menyambut tamu saat kedatangan

Renovasi dan penutupan

Fasilitas berikut akan ditutup secara musiman tiap tahunnya. Fasilitas akan ditutup dari 8 Agustus hingga 30 Agustus:
  • Bar/Lounge

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Tempat tidur lipat/tambahan tersedia dengan biaya USD 150.0 per malam

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya antar jemput bandara: USD 6 per orang (satu arah)
  • Biaya check-out terlambat: USD 35 (tergantung ketersediaan)
  • Biaya kasur lipat: USD 150.0 per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit; tidak menerima uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Properti ini tidak memiliki lift
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini

Properti ini juga dikenal dengan nama

Baobab Beach Resort Spa All Inclusive
Baobab Beach All Inclusive Diani Beach
Baobab Beach Resort All Inclusive
Baobab Beach All Inclusive
Resort Baobab Beach Resort & Spa - All Inclusive Diani Beach
Diani Beach Baobab Beach Resort & Spa - All Inclusive Resort
Resort Baobab Beach Resort & Spa - All Inclusive
Baobab Beach Resort Spa All Inclusive
Baobab Beach Resort All Inclusive Diani Beach
Baobab Beach Resort & Spa - All Inclusive Diani Beach
Baobab All Inclusive Diani
Baobab Beach & Spa Diani Beach
Baobab Beach Resort & Spa Resort
Baobab Beach Resort & Spa Diani Beach
Baobab Beach Resort Spa All Inclusive
Baobab Beach Resort & Spa Resort Diani Beach

Pertanyaan umum

Apakah Baobab Beach Resort & Spa memiliki kolam renang?

Ya, properti ini dilengkapi 2 kolam renang outdoor dan kolam renang anak.

Apakah Baobab Beach Resort & Spa ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Baobab Beach Resort & Spa?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Baobab Beach Resort & Spa?

Check-in mulai pukul: 13.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di Baobab Beach Resort & Spa?

Check-out pada pukul 10.00.Check-out lebih akhir tersedia dengan biaya USD 35 (tergantung ketersediaan).

Apakah Baobab Beach Resort & Spa menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya USD 6 per orang.

Apakah ada manfaat all-inclusive di Baobab Beach Resort & Spa?

Ya, properti ini all-inclusive.

Di mana lokasi Baobab Beach Resort & Spa?

Terletak di pantai, resor Diani Beach ini juga berjarak 15 menit jalan kaki dari Pantai Diani dan Galu Kinondo Beach. Colobus Conservation berjarak 1,3 km.

Ulasan

Ulasan Baobab Beach Resort & Spa

8,4

Sangat Baik

8,8

Kebersihan

8,8

Lokasi

8,8

Staf & layanan

8,8

Ramah lingkungan

8,6

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 93 dari 173 ulasan
Penilaian 8 - Bagus. 47 dari 173 ulasan
Penilaian 6 - Cukup Baik. 14 dari 173 ulasan
Penilaian 4 - Buruk. 9 dari 173 ulasan
Penilaian 2 - Sangat Buruk. 10 dari 173 ulasan

Ulasan

10/10 Sangat Bagus

Fathiya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a fantastic stay at Baobab Beach Resort & Spa. The location on Diani Beach is stunning, with white sand and clear water. The staff were friendly and welcoming, and the all-inclusive food and drinks were excellent. The pools were clean, the rooms comfortable, and the whole atmosphere was relaxing. I’d definitely come back and recommend it to anyone looking for a great beach holiday in Kenya.
Menginap 3 malam pada bulan Juni 2025

8/10 Bagus

Rickard

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Vackert

Ett utmärkt hotell med alla bekvämligheter du kan önska. Men personalen var inte lika gästvänlig som på de övriga hotell under vår Kenya vistelse. Det genuina försvann tillsammans med storleken på hotellet.
Menginap 6 malam pada bulan Juni 2025

2/10 Sangat Buruk

Dajuanda

Please do not waste your time at this property. The manager Patrick is nasty and doesn't care about travelers only about money. Charles is another manager that doesn't care about guests. I flew into the wrong airport and learned that this resort was 8 hours away. I spoke to the manager several times prior to this trip and he never mentioned this. I explained my situation to him, he said he would try to help me and ny husband on a partial refund but lied. After several attempts Patrick and Charles refused to help us by refunding some of our money. We had no where to go and we were stuck in another country with a room. The property refused to refund some of our money. The property does seem beautiful, but things to happen. The Management team showed no empathy or compassion. They don't care about guests there, they are all about the money. They are liars and will charge an additional fee for everything. Please pick another resort that really cares about the guests well being. Please pass on this resort, you will thank me later.
Menginap 4 malam pada bulan Juni 2025

8/10 Bagus

Jeffrey E Edward

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My girlfriend and I really enjoyed our stay. The food was good but a bit repetitive. Most of the staff was very kind. The property was beautifully maintained and the same goes with the pools. The evening entertainment was fantastic 👌! The monkeys will steal everything that they want though if you aren't very careful.
Menginap 9 malam pada bulan Juni 2025

2/10 Sangat Buruk

Kemi

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I wanted to enjoy the resort however I was utterly disappointed with the service at the hotel from the check in. When we arrived the check in was chaotic. We were told to sit down off to the side not near the main lobby and wait. After about 45+ minutes of waiting and other travelers that were off European and Asian descent were being served that had arrived after us we were shocked we are African American. We went to the main counter and it was utter chaos. Phones rings, no welcome drink or welcome fresh towel was passed to us but again was passed to other guests that were other descent minus us. We waited an additional 10 minutes and was handed the key. We were not given an overview of the hotel, times for dinner or anything. Upon being taken to the room it was the wrong room we requested twin beds and was given a double. We were asked if they could put another bed in the room that already had a double. We walked back down to reception. We informed them no as that’s not what we requested. We went back to the lobby and waited another 10 minutes and was told the room would be ready in 3 hours. Very odd as it’s a massive resort and they were not at capacity. So in the meantime we asked about getting lunch as we had traveled and not eaten all day. We were told that lunch is served at specific times and go to the snack bar. I will give them that they did make an effort to accommodate and prepare something. The room was ready three hours later. After settling into the room and
Menginap 2 malam pada bulan Juni 2025

10/10 Sangat Bagus

m

Menginap 4 malam pada bulan Mei 2025

10/10 Sangat Bagus

Bianey

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful all inclusive resort on Diani Beach, about an hour drive from Mombasa International Airport. I had the sea facing Deluxe Room which was absolutely beautiful and spacious. A shuttle is available for a fee to pick you up or drop off at airport. Days have low tide so you can walk on the beach. Resort has Pullman Tours office that can book off base excursions as well as book a snorkeling trip to the sand bar during low tide. I recommend the Mombasa city tour as they take you to the Akamba Market that has 2500 wood carving artists that sell their crafts at excellent prices and most of the money goes directly to the artist. Meals include buffets with food and desserts from around the world. Egg stations available in the morning for scrambles/omelettes and pasta stations at lunch/dinner as well as many other foods. Gym available for a daily fee. Recommend getting a massage at the Spa! Rooms are seaside so you hear ocean roar while receiving an amazing massage. Resort offers several pools- one of which is an adults only. Overall amazing stay. Would stay again- highly recommend!
Menginap 5 malam pada bulan Mei 2025

8/10 Bagus

Camille

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Family friendly
Menginap 4 malam pada bulan Mei 2025

2/10 Sangat Buruk

Samuel

Menginap 2 malam pada bulan Mei 2025

4/10 Buruk

Jacob

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
They have a silly policy about pool towels and a token they provide without briefing you about it. Then try and bill you extra upon check-out. This ruined my otherwise okay experience. Would not recommend as there are better options along the same road.
Menginap 2 malam pada bulan Mei 2025

10/10 Sangat Bagus

Robin Adams

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was our third visit to The Baobab, and we thoroughly enjoyed our week there. The only drawback for us is that the dining choices were very heavy on Indian and local cuisine with not many other options. Still, we were always able to find something we liked and would definitely plan to visit again.
Menginap 7 malam pada bulan April 2025

6/10 Cukup Baik

Jose ignacio vega

Tidak Disukai: Staf & layanan
It wasn’t all inclusive as the post when I checked out the wanted me to pay to keep using the facilities which never happened to me before on a all inclusive hotel before
Menginap 3 malam pada bulan April 2025

4/10 Buruk

Mihir

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
ON
Menginap 2 malam pada bulan April 2025

8/10 Bagus

Francisco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No me gustó que no fueran claros respecto al cobro y espacios por el pago de salida tardía
Menginap 3 malam pada bulan Maret 2025

10/10 Sangat Bagus

Amos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic place if you take luxury and need for relaxation seriously
Menginap 3 malam pada bulan Maret 2025

10/10 Sangat Bagus

Laurits

Menginap 3 malam pada bulan Maret 2025

10/10 Sangat Bagus

tracy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Excellent stay

Fantastic hotel, excellent staff who cant do enough for the guests. Great pool party sad to leave and we will return
Menginap 2 malam pada bulan Februari 2025

8/10 Bagus

Ross

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Nice resort in a beauty location

The resort is beautiful and the setting is fantastic. The beach is beautiful as are the various pool areas. The room was good, clean and comfortable. The food was just ok, what you would expect at a buffet. The service was ok overall. Great in the restaurants and other staff but the front desk service was lacking, they weren’t very friendly or helpful, giving out some conflicting information. Overall though I recommend the resort, it was a very nice relaxing stay.
Menginap 3 malam pada bulan Februari 2025

10/10 Sangat Bagus

Herbert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Alles Top
Menginap 8 malam pada bulan Februari 2025

8/10 Bagus

Joakim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice hotel but pricy

Overall good hotel, but the all-inclusive package is not full. You can not choose some drinks as they are only provided as "premium drinks". Ice-cream is not included and cost extra. Staff is very eager to promote the á-la carte restaurants where you need to pay extra. One very bad thing is that the hotel allows beachboys to sell stuff and tours at the hotel premises, so you are not left alone. That really lowers the review. The price is high in the area and therefore I would expect a higher standard.
Menginap 5 malam pada bulan Februari 2025

6/10 Cukup Baik

Anke

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Februari 2025

10/10 Sangat Bagus

YASSIN ULEDI

Menginap 7 malam pada bulan Januari 2025

10/10 Sangat Bagus

Geir Morten

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2025

2/10 Sangat Buruk

Rueben

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

SCAM: BEWARE: Ripped me off on accommodation cost

SCAM: BEWARE. The hotel scammed me on payment for accommodation BEWARE! I booked through hotels.com and had an agreement in USD to pay on arrival at hotel. They originally charged in USD but to wrong card. When they put on the new card they charged in KEN shillings. This was a fe more GBP than if they USD but I thought ok as they said it covered the full amount for the accommodation plus $18 for shuttle transfer (same as usd payment made against initial card). On check-out 11 days later I saw they had charged extra for accommodation and asked why? Went back after an hour and said the manager wasn’t available yet. When we had to leave they just told me the manager confirmed it was correct and I had to pay and manager not available again! Spoke to manager via chat after I left and he said they made a mistake on initial payment and used wrong exchange rate - i explained they actually used the wrong exchange rate but have not heard back and has been over a week now. Clearly a SCAM or they would have resolved quickly. Overall this has cost me approx £50 extra through their “mistake”
Menginap 11 malam pada bulan Juni 2024

10/10 Sangat Bagus

Nichole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Juni 2024