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City Centre Hotel

3.0 star property
Travelers find more than just a place to sleep at this city center hotel, where a refreshing pool, tour assistance, and a delicious continental breakfast await

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City Centre Hotel, in the heart of the city, offers a convenient retreat with in-room WiFi and continental breakfast. Guests can relax by the outdoor pool or visit the on-site hair salon before heading out. Previous visitors consistently praise the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Room options

View all photos for Basic Single Room

Basic Single Room | Iron/ironing board, free WiFi

Basic Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | Iron/ironing board, free WiFi

Basic Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Bondeni, Abdel Nasser Rd., Mombasa, Mombasa County, 80100

Getting around

  • Mombasa (MBA-Moi Intl.) - 18 min drive

About this property

City Centre Hotel

Property highlights
Free continental breakfast, a hair salon and laundry facilities are just a few of the amenities provided at City Centre Hotel. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool
  • Tour/ticket information, luggage storage and a 24-hour front desk
  • A lift
Room features
All guest rooms at City Centre Hotel feature comforts, such as air conditioning, in addition to

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 November 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

City Centre Hotel Hotel
City Centre Hotel Mombasa
City Centre Hotel Hotel Mombasa

Frequently asked questions

Does City Centre Hotel have a pool?

Yes, this property has an outdoor pool. The property will be renovating the swimming pool from November 19 2025 until December 31 2025 (completion date subject to change).

Is City Centre Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Centre Hotel?

City Centre Hotel doesn't offer parking.

What time is check-in at City Centre Hotel?

Check-in start time: 10:00 AM; check-in end time: anytime.

What time is check-out at City Centre Hotel?

Checkout is at 10:00 AM.

Where is City Centre Hotel located?

Situated in Mombasa, this hotel is within 1 mile (2 km) of Colobus Conservation, Mombasa Island and Sikh Temple. Jain Temple and Shree Cutch Satsang Swaminarayan Temple are also within 2 miles (3 km).

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Reviews

City Centre Hotel Reviews

7.0

Good

6.8

Cleanliness

6.6

Amenities

8.0

Staff & service

6.6

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 32 reviews
Rating 8 - Good. 11 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 5 out of 32 reviews

Reviews

8/10 Good

Hong Cheol

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is good.
Stayed 3 nights in Sep 2024

6/10 Okay

William

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff were excellent; always helpful & friendly. The room was very basic, without the carpet in the photo. It had obviously seen better days as one of the power sockets was loose from the wall. The shower water pressure was very low & the toiletries were not the ones in the photo. Same with the breakfast. Not worth waking up for.
Stayed 21 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for shopping dining out very busy
Stayed 5 nights in Feb 2025

10/10 Excellent

Haidar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muhammad at the reception was very proffesional and friendly. The entire team, hotel room, hotel restaurant everything was just amazing. Location is a walking distance to all restaurants and shops.
Stayed 1 night in Sep 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within city centre
Stayed 2 nights in Feb 2025

10/10 Excellent

Juma

Liked: Cleanliness, staff & service, property conditions & facilities
Locations
Stayed 3 nights in Oct 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
all nice
Stayed 3 nights in Feb 2024

4/10 Poor

Abdiaziz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs alot of renovation, everything is old and hard to use.
Stayed 3 nights in Jul 2023

6/10 Okay

GABRIELA

Liked: Staff & service

It’s average

I’m not sure why anyone actually goes to Mombasa. I stayed 1 night because I had an early flight next morning so the hotel didn’t matter much but it’s not a place to stay more than a night or to spend time in. It’s very simple but clean. There was 2 free water bottles which was good.
Stayed 1 night in Dec 2024

8/10 Good

nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sign post is needed outside to avoid asking where is city center hotel. Also, running water should be desalted.
Stayed 1 night in Apr 2023

2/10 Terrible

Dominika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Better not stay here

Staff was lovely. But the rooms have no windows - they lead only to the hallway which is always artificially illuminated. Very unpleasant lights inside the room and bathroom. I think they tried to ensure cleaniness, but it needs improving. For breakfast no options, only bread and eggs, we asked for fruits and got a nice mango juice though, I appreciate - thank you.
Stayed 1 night in Jan 2025

4/10 Poor

Mika

Disliked: Staff & service, room comfort

Little too noisy

Location are good if you like to wake up 5:15 morning because mosq are opposite of road. Streetnoise also. Rooms are ok if locks and shower works. I feel like they dont like much western tourist here. Breakfast was very good but customservise not so good.
Stayed 1 night in Feb 2024

2/10 Terrible

Iqbal

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel doors don't close,plumbing in terrible condition like water facet actually lift up in one room,broken. walls.
Stayed 1 night in Jan 2024

8/10 Good

Moses

Liked: Staff & service
Pros: The staff were polite and responsive, I even got a table and extra chair brought. My AC worked better than expected. The location was perfect to explore old Town. The chef was somewhat accommodating with minor adjustment to the offered continental bfast. The wifi worked great at all times. Great views of Tudor creek and the city from the rooftop. Cons: I had to move from my double room to a single because of sewer and tobacco smell with no charge adjustment. The swimming is a joke and shared with many apartments residents on 10 of the 13 floors as the hotel only occupies 2nd floor. The indicated washing machine is non-existent but the staff wash by hand and iron for slightly less than a dollar per piece.
Stayed 3 nights in Apr 2025

6/10 Okay

Mahmoud

Liked: Staff & service
Disliked: Cleanliness, room comfort

Book this hotel if you dont have no options.

Walked in and first thing I see I couple cockroaches running around. And a smelly bathroom, I called in the receptionist to have rooms switched but she came in with a cockroach pesticide and handed it to me to spray the room. Housekeeping will knock on your door around 10 even though the door hanger’s isn’t placed out to have room service. Bed and Ac was OK.
Stayed 5 nights in Jun 2024

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Cleanliness
It was impossible to close the window, outside there was a balcony so anyone could have entered the room. The bedroom was ok, electric plug hanging off the wall that need fixing. There was a strong smell of sewerage coming from the bathroom.
Stayed 2 nights in Jan 2024

2/10 Terrible

Mohamadou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do an assessment to save life of your clients. Below the problems found in City Center Hotel: 1. No electricity from 03:25AM up to 11:00AM 2. I changed 2 times room because leak from tap and shower 3. No water and when asked the manager > Because the technician forgot to check level of the water tanks 4. Rooms not clean 5. Noise because the building of the hotel is a shop 6. Swimming pool is not safe 7. The staff never said the true
Stayed 2 nights in Feb 2024

10/10 Excellent

Ritva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Centre Hotel, Mombasa Kenia

Hotelli oli vilkkaalla alueella ja kyytejä sai helposti. Hotelli on rakennuksen toisessa kerroksessa hissin päässä. Huone tilava, sänky hyvä, ilmastointi ja toimiva pesuhuone/ Wc. Lämmintä vettä tuli suihkusta, jääkaappi huoneessa. Hiljainen nukkua. Aamiainen hyvä. Ystävällinen palvelu vastaanotossa ja keittiössä, vaikka tulkin välityksellä ( aamiainen). Parasta katolla oleva uima-allas, jossa puhdas vesi ja hieno näköala. Auki 24/7, aamu- uinnilla ei ketään muita. Paras paikka pitkään aikaan!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Mohamed Aweis

Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Stayed 1 night in Oct 2024

8/10 Good

Omar

Stayed 2 nights in Oct 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Omar

Liked: Staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024