Search Hotels Near Monroe Community College, Rochester

"Great"

"One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and unprofessional. They don’t even bother switching to clean comforters. The beds weren’t even comfortable either. The toilet had a leak as well, and there wasn’t even any hand soap provided. The only nice thing was that there was a hairdryer in the room. I’d honestly suggest spending a little more on other hotels when visiting Rochester instead of this one. I definitely took an L on this booking."

"Was a bit of chaos checking in a one a long wait. But the attendant was nice and the property was clean. Good central location."

"The hotel was very clean and in a good, safe location. The only thing that stopped me from giving 5 stars is I paid extra for a room that said it had a wetbar and there wasn’t one. I asked the front desk agent and he had no idea what I was talking about. He said they had drinks for sales, that’s it. Very misleading I would’ve gotten the less expensive room."

"The facility looks new from the outside, bed comfortable but carpet dirty, cribs on the floor definitely housekeeping did not vacuum. Requested a blanket we were given a fitted sheet that we had to pick up the front desk as only 1 person is working. Breakfast ok. Music blasting on the floor we stayed into, no one said anything. We will NOT BE BACK ."

"I wouldnt know because they cancelled my rooms saying no vacancy, but took my money. Called fromt desk, lady was rude"

"Our stay at Staybridge Suites Rochester was exceptional. Staff were very accommodating and allowed us to check in early. They provided us with information about the hotel. The room was clean and comfortable for our stay. Breakfast was decent, and coffee was provided 24 hrs. Will return if back in the area."

"It’s a nice clean place, feels like a small apartment home"

"Terrible customer service. Asked for a hairdryer for three days straight and it was never delivered to our room. Requested a room that looked into the atrium from a higher floor was given first floor that faced highway. Right beside outside door that didn’t stay locked and banged all night. Room was clean, but floor was filthy. Found garbage on the floor."