Place seems rundown. Room was clean, yet the overall experience unpleasant. Microwave was old, worn out & kept turning off. No extra blankets. Mildew in the caulking of the shower. Room was not vacuumed very well. The breakfast was the most minimal I’ve had at a hotel, they had one toaster so everyone was waiting around to use it because that was the only way to eat something warm. Hardboiled eggs was the only protein.
The day we left, I found mouse droppings on our bedding. I let the lady at the front desk know, and she did not even seem phased or concerned. She said she would let management know. I heard the beep from smoke alarms going off in rooms below our room, and that went on the whole time we were there. This happened to one of our relatives staying in a different room as well. He spa also Had a really bad smell in his room and the front desk was not interested in helping him out with it. I was embarrassed that we were all staying in this hotel, I wish we had chosen a different one for our family event.
Down by our room was a disconnected ice machine and a trashcan, and there were rats in the trashcan. Seems like they need to get some rodent pest control. Also inconvenient to have to go to the pool area to get ice! The hot tub was shut down, which is the only thing that you would want to use in the middle of the winter in Salinas. I will not stay here again!
