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Reviews of Le Franco Belge

2 out of 5
Le Franco Belge
2, Rue Pasteur, Montherme, Ardennes

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 112 reviews" "
Rating 8 - Good. 51 out of 112 reviews" "
Rating 6 - Okay. 12 out of 112 reviews" "
Rating 4 - Poor. 3 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Stayed 1 night in Sep 2022

8/10 Good

Keryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Thierry

Disliked: Staff & service, property conditions & facilities, room comfort
Highly NOT recommended - Avoid this place
This is a very bad experience. We have been “welcomed” by the owner by him closing the door in front of us and yelling at us that check-in time is 5pm, that he does not care about us having 6 hours of driving and being tired. We were puzzled at this behavior and at this man almost scolding us. Unfortunately this hotel is not a hotel: opening hours are at 5pm, earlier than that no chance. When I complained at this behavior when then finally checking-in at 5pm, the second employee had almost the same attitude, defending the other employee and putting the blame on us, that we arrived too early. Yes, we were too early, but simply and politely wanted to ask if one could find a solution. We do not think that blaming, scolding and shutting the door in front of a paying customer is acceptable. We have been informed by the employees of another restaurant-hotel near-by that this location and this people are famous for such behaviors. Overall, the room was very small, not in accordance with the pictures shown.
Stayed 1 night in Aug 2021

8/10 Good

Osvaldo

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice hotel, poor reception.
Hotel was locked up on day of arrival, no restaurant or bar facility, no reception or staff available. Although room was ready, key on hall table, I only managed to gain entry as another guest was exiting.
Stayed 2 nights in Aug 2018

4/10 Poor

Rob, Sudney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It’s a 1970s museum.
Very tired and outdated. Shower and toilet in the same cubicle, no aircon, very noisy and lights on all night outside.
Stayed 1 night in Jul 2018

10/10 Excellent

Jason, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day break from Paris in mid summer. Perfect location, wonderful country hotel. Staff are very friendly and helpful. Menu selection in the restaurant was good, food well prepared, fresh and plentiful. Good selection of beers and wines. Highly recommend this hotel.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, we had a great stay, thanks! Montherme is a beautiful place
Stayed 1 night in Jun 2018

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately we arrived after 11pm and the hotel was in darkness. We were not made aware of the latest check in time. We called the emergency number listed but this was just an answering machine. We left a message and to date we have had no response. We had to find alternative accommodation which was quite difficult at that time of night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

David, Cockermouth, UK.

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated hotel in very picturesque town.
The 2 of us spent a night here in September 2015 & were well pleased. It's easy to find & has limited parking [& there's adjacent public parking free] We found the staff welcoming with some English. The hotel seems to have been recently modernised & the fittings are good. Built into the slope, the inevitable stairs might be a problem [we're well past 70 & coped]. Our room was of a decent size, with a balcony & modern toilet fittings. A downside was the lack of sound proofing. The breakfast was adequate at a reasonable price, but the 24 euro menu in the restaurant was excellent & very good value. All in all, very good value.

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N'hésitez pas!
Vraiment super, l'hôtel est vraiment confortable! Nous étions que 2 la première nuit et le petit déjeuner était quand même super! Hôtel calme et confortable et plein de randonnées à faire dans le coin. Souci technique au restaurant, on testera à notre prochaine visite!
Stayed 1 night in Feb 2024
Response from la direction on 27 Mar 2024
merci, au plaisir.

10/10 Excellent

Didier

Stayed 1 night in Feb 2024
Response from la direction on 27 Mar 2024
merci, au plaisir.

10/10 Excellent

Hassan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from la direction on 23 Sep 2023
merci

10/10 Excellent

AGNES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre et aimable
Stayed 5 nights in Aug 2023
Response from la direction on 23 Sep 2023
merci

10/10 Excellent

jean marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement propre, confortable Personnel agreable
Stayed 1 night in Aug 2023
Response from la direction on 23 Sep 2023
merci monsieur. Au plaisir.

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Het is een erg leuk klein hotelletje in een prachtig dorpje heerlijk rustig echt een genot, personeel is vriendelijk het ontbijt is heerlijk en allemaal verse streekproducten super locatie leuk kamertje eigenlijk gewoon geweldig.
Stayed 1 night in Jun 2023

10/10 Excellent

MOTAFERREIRA

Stayed 1 night in Jun 2023

10/10 Excellent

xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil chaleureux et service impeccable. Restaurant est très bon
Stayed 3 nights in Apr 2023

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Frederic

Stayed 4 nights in Nov 2022

8/10 Good

Linette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

H

Stayed 1 night in Sep 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hôtel situé dans un cadre ou les activités sportives sont nombreuses
Stayed 1 night in Sep 2022

10/10 Excellent

christel

Stayed 1 night in Aug 2022

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux
Sejour formidables, Accueille formidable, tous le personnels est tres gentille, petit déjeuner copieux, le restaurants et tres bon avec des assiette tres bien fournie. L'hôtel est jolie, les chambre sont chaleureuse. Nul doute que si je repasse dans le coins je m'y arrêterait a nouveau
Stayed 2 nights in Aug 2022

6/10 Okay

Eva

Travelled with group
Liked: Cleanliness, staff & service, amenities
De ligging is uitstekend, supermarktje op 500m, bakker om de hoek... Mogelijkheid dat ontbijt en avondeten in het hotel. De badkamer is aan renovatie toe, de schuifdeur tussen kamer en badkamer gaat met moeite open en dicht.
Stayed 1 night in Aug 2022

8/10 Good

Cathy

Stayed 2 nights in Aug 2022

8/10 Good

Christine

Stayed 1 night in Aug 2022

10/10 Excellent

Ronny

Stayed 1 night in Aug 2022

10/10 Excellent

marcel

Stayed 2 nights in Aug 2022

2/10 Terrible

Bram

Stayed 1 night in Aug 2022

10/10 Excellent

Marco

Stayed 3 nights in Aug 2022

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES SATISFAIT DU SEJOUR ET DE L'HOTEL
L'Hôtel est situé sur un site magnifique, calme et vivant. Avec des sentiers bien balisés et connus. On a pu choisir entre repas en restaurant et pique-nique selon l'activité du moment. On y retournera.
Stayed 2 nights in Jul 2022

8/10 Good

Burkhard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Empfang öffnet exakt 17 Uhr. Alles ging schnell und absolut unkompliziert, trotz unserer lediglich rudimentären Kenntnisse des Französischen. Gleich einen Tisch zum Abendessen bestellt und die Zeit bis dahin mit einem erfrischenden Bad in der Semoy, einem Maaszufluss ein paar hundert Meter entfernt genutzt. Durch die Lage im Thal ist eine Klimatisierung nachts nicht nötig, trotz sehr hoher Temperaturen am Tag, da es sehr schön kühl die Hänge herunter und durch das Zimmer zieht, vorausgesetzt, man fürchtet bewegte Luft im Raum nicht als Todesursache, wie viele Zeitgenossen...
Stayed 1 night in Jul 2022

10/10 Excellent

vincent

Stayed 1 night in Jul 2022

2/10 Terrible

stephan

Travelled with partner
Disliked: Amenities, property conditions & facilities
te kleine bedden
Stayed 1 night in Jun 2022

8/10 Good

Eckart

Stayed 1 night in Jun 2022

10/10 Excellent

Florian

Stayed 1 night in Jun 2022

8/10 Good

R.A.

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Ahmed

Stayed 2 nights in Oct 2021

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

ARNAUD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Stayed 1 night in Jul 2021

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ayant repondu à notre attente
Sejour correct. Personnel souriant et à notre service. Chambre tres propre et calme . Bonne literie.
Stayed 2 nights in Jul 2021

8/10 Good

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service
à reserver sans soucis
bien situé et bon accueil resto sur place et en plein centre
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021