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"Staff were really helpful and friendly. Views from room over river were lovely. Would definitely recommend."

" We stayed at this amazing hotel for our wedding anniversary on the 1st of August for 2 nights. The staff in all areas were out of this world and could not do enough for us especially in the restaurant and I have to give a special mention to Derrick who is incredible and takes a lot of pride in his work and it shows. The food on the first night was one of the best restaurant meals I have had along with impeccable service. My wife had the chicken and said was the best she had eaten and I had the local lamb which was full of flavour and delicious. Then on the second night they surpassed themselves again. Never thought possible. I ordered a blue fillet steak which was cooked to perfection and my wife same but medium again cooked perfectly. The desserts were also to die for. Being a chef this is a great compliment to all the restaurant and kitchen staff Also the breakfast was wonderful plenty of choice from cold buffet, cereal , bread and pastries and then a choice of cooked to order breakfast with locally sourced ingredients the buttermilk pancakes were delicious and the full English. The rooms were spacious and beautifully decorated with great bathrooms and very comfy beds. The housekeeping was impeccable also. Our view was amazing was a view of the lake and gardens from all windows stunning. The leisure club is a joy with a jacuzzi, steam room, sauna and good sized pool with plenty of seating inside and out. They also gave us a free room upgrade, champagne and chocolates "

"Lovely and clean nice pool and food is fab "

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"Really impressed with this hotel will definitely come back "

"Nice hotel, easy check-in and easy access to the beaches and other attraction areas with bus and tram, which the kids love, and a good environment to stay for a large family. This hotel felt like a natural home away from home. We were so impressed with the level of comfort and attention to detail. Our stay was perfect."

"Internet was spotty, rooms look brand new but small, very clean, daily cleaning, not happy about having to pay £10 per dsy for parking at the hotel the cost should be in with the price of your stay and apparently because i booked through holiday. Com or any other 3rd party hotel charges £50 per night upto a maximum of £150, for damages which is ring fenced and returned when you leave, i don't know how many days it takes to appear back in my account, which actually put a damper on my break as i was relying on that money. Booking through booking. Com wasn't the problem but i never saw anything when booking regarding car parking charges or damage charges. "

"The hotel was very grand. Nice and comfortable furniture. Having to pay for a meal in the evening was a bit expensive and the same menu each night. The beds were comfortable and the staff were very friendly. The breakfast and evening meal were very nice and weren't too filling which is good."

"I loved how clean and tidy the room was the first time I entered it. I wish I stayed longer as I only spent a night. "