Faraja Hotel

3.5 star property
Guests start their day with local breakfast flavors, find tranquility in the garden, then gather at the bar where conversations flow and memories take shape.

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Faraja Hotel welcomes travelers with a lush garden and locally-sourced breakfast. Enjoy free coffee/tea in the lobby with WiFi. Practical amenities include dry cleaning, luggage storage, and helpful concierge staff, enhancing the experience praised by guests.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is Faraja Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Faraja Hotel?

This property doesn't offer parking.

What time is check-in at Faraja Hotel?

Check-in start time: 1:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Faraja Hotel?

Checkout is at 10 AM.

Does Faraja Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Faraja Hotel located?

Situated in Muhoza, this hotel is within 3 miles (5 km) of Cathedral of Ruhengeri, Shyira Diocese Cathedral and Musanze Modern Market. Red Rocks Arts Centre and Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

7.0

Cleanliness

10

Location

6.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, room comfort

Deception

Slechtste “hotel” ever. Alleen cashbetalingen zonder bonnetje, geen WiFi, geen warm water, smerige badkamer, geen restaurant beschikbaar, beveiliging gaat nog voor 18:00 uur naar huis en laat de poort wijd open. Staat niet juist op de kaart aangegeven. Gaten in muskietennet. Enige goede punt is een koelkast beneden met koud bier bij gebrek aan maaltijd. Ongelofelijk dat dit hotel nog bestaat.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay!

The Faraja Hotel is a great place to stay! Although there was an issue upon check-in when they were unable to find my pre-paid reservation for 6 nights, once they located it, everything was fine. The staff is AMAZING! They went out of their way every moment of every day in order to ensure that my stay was the best that it could be. When I asked where the local supermarket was, one of the employees got in my car with me and took me there, and waited for me while I shopped. I was traveling alone, and the area is very safe - the hotel is gated, and the security guard is very prompt and attentive. The reception, restaurant, and housekeeping employees are all some of the best that I have come across in all of my travels. Everyone was extremely attentive and made sure that my needs were met at all times. They even hugged me when I left and said that they would miss me, and then stood at the entrance to the hotel and waived goodbye to me when I left. I truly loved the employees at the Faraja. The staff could not have been more helpful or friendly, and I very much enjoyed my stay there. My room was large and clean, and the hotel was nicely decorated. The only issue I had is that the internet never worked, even when I was sitting right next to the router. But, based on how amazing everything else was, I was very happy with my stay, and would highly recommend the hotel.
Stayed 6 nights in Nov 2017