"I was very wary of booking this hotel, based on some of the reviews on here.. I followed my gut and booked it regardless, and was absolutely blown away by the level of service provided by this hotel. We pulled up and were greeted by the wonderful concierge team, valet parking, immediately handed us an umbrella to shield us from the rain.. went into check in and had an amazing experience with the front desk. The room was absolutely incredible with the best views of the red rocks, I've never seen anything like it, and the views from the room were so great we didn't need to leave.. The bar is right next to a creek and offers outdoor seating, an upscale, cozy experience. There is an onsite free shuttle service where you are able to get a free taxi essentially, anywhere within a 1.5km radius. All staff were amazing, the hotel was amazing, and the service was incredible. We got engaged on the balcony of the hotel, it was incredible. For anyone put off by bad reviews, ignore them. Ultimately the hotel isn't cheap, and so any miniscule minor inconveniences seem to trigger a bad review here. Ignore and enjoy - you won't regret it.
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