4/10 Buruk
Nina
Bepergian bersama keluarga
2 Jan 2026
Disukai: Kebersihan
I'm not sure where to start really - perhaps with a few positives: our room was large and warm, bed was comfortable, and we had a great view of Silvester fireworks going off in the park below our window. The two reception staff on duty during our stay were also great and went out their way to be friendly and helpful (I think Nicola and Daniele - thank you both). Unfortunately, however, our stay was marred by the rudeness of the owner whose attitude and comments towards us and our 3yr-old son were completely unacceptable. It was obvious that staff were also stressed around him and service in the restaurant left a lot to be desired - stressed waiting staff who either ignored waiting tables or responded with rolled eyes or exasperation when asked for anything. This is not a toddler friendly hotel. The owner made us feel unwelcome and was unapologetic for his comments saying we could choose another hotel to stay at if we wanted a more child friendly environment. We certainly will not be choosing his hotel again. The breakfast was okay but nothing special and very overpriced at 19 euro pp - we had a much nicer breakfast for a fraction of the price in the Balkan Bakerei Flori across the park on our second morning (delicious borek and coffee). It's a shame as the hotel has potential but clearly little thought/attention has gone into the decor, amenities, service for some time and it shows. We won't be back and I'm sorry to say we wouldn't recommend it.
Nina
Menginap 2 malam pada bulan Desember 2025