Search Hotels Near Municipal Garden and Arts Center, Lubbock

"Everything goes well when I stay here and great customer service. Rooms are clean and I had a room with a microwave and fridge."

"This stay was horrible. The entire building was rough looking. The AC wasn’t working properly. The tv remote was missing and was replaced with a remote that didn’t even work. Our room was never cleaned. The front desk never answered the phone when I’d call. The man who checked us in was rude and inconsiderate. My 4 year old son was playing with my friend and the attendant said “what’s wrong with him” as if my child, being a child, was defected. "

"The entire property is very dingy. Had to have the room keys reprogrammed so many times that I asked them to replace them. The biggest complaint is the doors leading to outside are broken. The key sensor is not there and hasn’t been in a long time. You have to put a rock to prop the door open IF someone can open it for you from the inside. The door going out to the pool is the same. There isn’t a note on the door so you don’t know you are locked out till you have to bang for someone to let you in. They also lock the front main door at night and WILL NOT open it so you have to walk around the building to find the one outside door that actually works. These doors have very obviously been broken for a long time. You would think this would be a priority to get fixed. "

"We enjoyed sitting in the beautiful courtyard next to the fire and just spending time visiting. The room was lovely and clean and the staff were very kind."

"Room was very clean and nice only problem i had was people being loud in the hallway "

"The shower would not drain when showering . Very slow after water was off . The commode didn’t have good flushing ."

"The desk was amazing & helped so much!! Hotel rooms need a little updating. Breakfast was great!! "

"Nice"

"Room wasn’t the cleanest , no towels in rooms, breakfast was decent. Still waiting on reversal of pre authorization deposit "