Hotel dekat Museo de Arte e Historia de San Juan

"The location is excellent, with restaurants, shows, and the convention center just a few steps away. The facilities are good, and everything is very clean. The WXYZ Bar is small, and some of the food options are good. However, I was surprised that, for a bar, the drink selection is very limited, especially when it comes to beer. The bittersweet part of the stay was the cashless payment system. Although it seems like a good idea in principle, I got the impression that charges are automatically...

"In particular the bar was a nice amenity. The staff was very friendly and engaging. Christian is hospitable and a true asset to El Colonial!!"

"My husband and I were married here so this hotel is special to us. We always have a wonderful stay when we go. It’s our favorite place in Old San Juan. The bed is comfortable and the location is great."

"La ubicación del hotel es excelente. Esta en el casco del Viejo San Juan. Vivimos en Puerto Rico pero en ese hotel nos sentimos como turistas. Fuimos a desayunar a un lugar que queda súper serca, se llama Luna. El cuarto que nos tocó espacioso fuimos con nuestra hija de 16 y el sofá cama cómodo."

"Amazing experience - will definitely be back. The food in the restaurant is just excellent."

"We enjoyed our stay at the Alma , location was excellent , staff were very helpful, housekeeping amazing, especially ours . Loved the rooftop pool and restaurant. Most of our best meals were there! Highly recommend staying at this hotel."

"Even though self check in, just was very responsive and accommodating!"

"Such a cute hotel in the middle of everything!!!"

"Beautiful quaint clean. Couldn't be more happy with my stay. A+"

"Bed had hair in the sheets and unpleasant smell, wifi was not working, came back to apartment after being out for the day and found the hallway flooded, was told towels and linens would be delivered upon request but then they said they were too short staffed. The pictures show a rooftop pool area and that is false. Never found a rooftop area of any form. Poor response time and resolution management. Loud after hours club across the street. Had to reach out to Expedia for help with the issues...

"We were initially staying at another hotel which was a horrible experience, so we decided to move to this one. When I called the hotel I spoke English and the lady kept hanging the phone call. After the third attempt, I spoke Spanish and she took my call. Other than the front desk lady the hotel is really clean and does not get humid like the others. I highly recommend the hotel."

"It was a good place to stay, only inconvenience is that they host concerts and parking is a problem. The one they had when we were there finished at about 1:00 am so loud music until then."

"When I got there I had two booking and told them which one I was booking into they still booked me for the wrong booking and would not refund me the upstairs bed smelled like pee and had blood stains on the covers refrigerator was dirty had old food and drinks in it and the coffee pot had old coffee inside of it when I informed them they did nothing"