Search Hotels Near Museum of La Coupole, Helfaut

"When we arrived the property looked run down and in an isolated area. I should have known to have been concerned by the security precautions on reception/ The receptionist tried to be helpful but language was a barrier- only spoke French. The website advertised a restaurant - this is a lie. There is no restaurant for this accommodation. There is a best western across the road but this was out of our price range and there are no nearby shops at all. We had to order an expensive takeaway. The room was FILTHY DIRTY! There was a crusty dirty sock under one of the beds, the mattresses smelt dirty and stale, and the bathroom had PUBIC HAIR all over the floor, doors, and walls. The area felt unsafe for myself and my two children- the bolts on the doors would not lock as they had clearly been previously broken and I tried to stack our luggage in front of the door to feel safe. I was too worried to open the window at night so the room was too hot to sleep in, very smelly and none of us slept at all - not ideal for the 11 hour drive we had the next day. Appalling accommodation- would never stay at one of these ever again!"

"Good bed and room . Pleasant staff and very good evening meal"

"My wife and I came here as part of our anniversary celebration. We were looking forward to a comfortable, learning experience. This is our first time in this part of France but 2nd time in France. You would think that this hotel being in a worldwide historic destination(Dunkirk) that the hotel staff would at least think of visitors that maybe coming from other parts of the world. They failed. They did not accommodate our visit whatsoever. From the initial greeting, I sensed that we were intruding their hotel. There was no sense of welcoming... no sense of warmth that is usually present in places of hospitality. Our stay was anything but hospitable & enjoyable. We couldn't wait to leave. The French are known for their indifference, lack of warmth, and lack of civility... this French hotel staff succeeded in all three. Simple requests were met hesitation, indifference and rudeness. I could go on and on. I will never come back to this place and will advise those in my circle not to come here... or France for that matter as both of my visits to France were anything but enjoyable."

"Stayed for one night after travelling on le shuttle and before heading south. Rooms are small but clean and comfortable. Restaurant was a nice place to sit after the long journey. "

"The hotel overall was very good, and the staff were extremely kind, helpful, and professional. The breakfast was also excellent with a good variety of options. However, the carpet in the room had a very strong smell of dampness and mould, and it felt quite dirty because of the humidity. This was the only negative point during our stay. Apart from that, everything else was very good."

"Our 4th visit here. Good location. Secure parking. Comfortable apartments. Bar, serving limited meals and good breakfast."

"Simple but good quality service and food"

"Beautiful hotel close to Calais & Dunkirk so very convenient if you are doing a ferry crossing. Very comfortable rooms. Excellent dinner at a reasonable price. Highly recommend. "

"This beautiful building is clean and lovely ambience . Room and bathroom good size and what you expect from very large old hotel odd things like some worn carpets paint worked chippped but nothing awful . The staff who greeted us young lady on reception on Friday 1st May pm was so attentive and young man who served us drinks again lovely and polite and speaks a lot of languages . The food in the restaurant on site superb and the young waitress was so lovely again . Excellent value for money !!!!"