Hotel dekat Museum Ilmu Pengetahuan Alam

"The check-in process was not excellent. We arrived at 4:30PM and our room was not ready. We had to wait for the staff to find an available room, which was not our first choice. However, later the hotel offered to move us to another room, which we did not make because it was inconvenient. The manager improved our stay by giving us free breakfast which was excellent. The hotel is in an excellent location, close to restaurants, museums and shopping. We would return"

"Quarto Excelente ! Custo , localização , próximo de metrô. Vale a pena ! "

"Desayuno"

"All good"

"I didn’t like that the bathroom didn’t have a door , only the separate toilet . Not very nice when you are staying with a friend no privacy . Also supposedly the roof terrace closes at 11 pm , the times it was closed when we tried to access and it it was stil 10pm , our room was very dark . Didn’t eat at the hotel . Only ordered room service - club sandwich once it was ok not great . Staff were friendly ."

"Excellent stay, highly recommend"

"amazing!"

"Es un gran hotel !! En todos los aspectos, comida, ubicación, instalaciones y personal !!!"

"The staff was so helpful, they went out of their way to help us."

"Great location, great suite with fridge, washing machine, kitchen"

"Todo muy bien pero el servicio ya en 2 ocasiones que hemos ido de parte de Alicia y Oriana, en el restaurante es espectacular. Aparte de que el desayuno es perfecto, delicioso y muy variado, ellas son encantadoras y siempre dispuestas a ayudar y servir. De lo Único que me quejaría es de que no te den agua para beber, pedimos unas en la recepción y nos las cobraron a muy alto precio. Por lo demás, es un lugar incríeble para Quedarse."

"Lokasi yg sangat strategis, terletak di kawasan bisnis kota Madrid, sehingga suasana hotel tidak terlalu bising di saat malam hari ingin beristirahat. Staff hotel sangat bersahabat, memberikan kami room upgrade ke Suite karena kami adalah member Ambassador IHG. Buah segar dan air mineral disediakan dan diganti setiap hari. Kunjungan berikutnya ke Madrid, kami akan kembali menginap disini."

"The AM reception looked strict, tired and even the Reception manager was neither genuinely friendly nor being helpful. Except the old lady, the rest of housekeeping staffs we encountered hardly smiled and did not even reply the simple greetings (like hello or good morning). We took a taxi in the morning ... the hotel staff just dropped the 6+ big luggage to the taxi driver (when none of us was there yet to attend our luggage); he didn’t help carry any of them to the car and luckily they’re not...

"Needs dusting the rooms with my allergy’s terrible Every thing else amazing"

"Ubicación perfecta, desayuno completo y delicioso, atención excelente, todo limpio y ordenado. Recomiendo 100%"

"Extremely well located, staff was very helpful. Highly recommended for stays in Madrid center."

"Check-in experience was not that great, and we finally got our room and the A/C was bad. Had to change room. I’m a Hilton Diamond, so got upgraded to a suite, which are fine, but their A/C is very weak. We slept in a king bedroom one night and A/C was fine. Suites are bad. Would not recommend this Hilton hotel. Staff is generally nice, but certain exployees at the reception have an attitude."