Search Hotels Near NU Sentral, Kuala Lumpur

"Everything was perfect 👌 "

"Everything was good, apart from considerable delay with luggage delivery to the room and restaurant service being too slow!"

"I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel."

"Staff were very courteous (all staff always greeting me) and offered to lend a help whenever they had the opportunity to do so"

"The location of this hotel is 100 out of a 100. Express train direct from the airport to KL sentral where the hotel connects to without going outside on the street. Staff are extremely friendly. Hotel is clean and very well maintained. I'll recommend my families to stay here if they go to KL. KL sentral has all the transportation connections and it's a big shopping mall as well. Same can be said to Hilton and meridian, cost a bit more."

"Overall the rooms and amenities are excellent. Friendly and helpful staff. In particular, Mr Ariff from concierge who was the staff out greeted us was helpful and gave us the the good vibes to make our stay even more memorable. Hotel is located conveniently at the center of a transport (KL Sentral) where it is a train ride to most places of interested."

"One of the nicest places I’ve been in KL. The room is spacious and beautifully decorated. The bed is huge and great amenities "

"Amazing"

"The butler team of Natasha, Nicole and Robi made our family of 4 stay impeccable. Right at arrival after a tired travelling journey, Natasha brightened up our day with her smile and welcome. As we went through check in in the room, she was always on the lookout for anything to aid my wife, kids and suggesting things she could help us arrange to have a relaxing night. The personal touches and surprises everyday throughout our stay really touched our hearts. The kids especially loved the drawings they received and they were so well drawn. The butler service team really made the stay feel extremely warm and personable, and it made us feel they went above and beyond to make our already luxurious stay even more memorable. The property of course was very well maintained and staff service in other areas of the hotel were also excellent. A commendable team effort that deserves this long review. I will definitely recommend this hotel to stay. "