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"Always love Rui"

"It was so much fun to see cows on the beach! The room we booked was huge and comfortable. My kids really enjoyed the bunk beds and the privacy curtains. The kitchen and living space was nicely equipped. All the nature around the hotel and the set up of the hotel is relaxing and lovely. We did encountered a plumbing issue during our stay that caused our unit to not have water for several hours for two days. The staff were helpful regarding this and accommodate us to shower in a different room. Not necessarily convenient but was not their fault and responded appropriately to the problem. The two restaurants had very similar food options and it was just alright. There were too many flies during meals and that was a nuisance. Staff were friendly at the restaurant as well. The pool and common areas look old and in my opinion could have more maintenance. We saw the pools being cleaned in the morning but the cement looks stained and many insects fall in the water throughout the day that could be cleaned for better enjoyment of the pool. "