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Mash Park Hotel Nairobi

4.0 star property
Travelers find relaxation at the outdoor pool and sauna of this Nairobi retreat, where local flavors await at the inviting Fahari restaurant

Choose dates to view prices

Located in the heart of Nairobi, Mash Park Hotel offers true respite. Unwind at the poolside bar, get active in the health club, or enjoy authentic cuisine at Fahari restaurant. Refresh in the outdoor pool and stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mash Park Hotel Nairobi have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mash Park Hotel Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mash Park Hotel Nairobi?

Self-parking is free at this property.

What time is check-in at Mash Park Hotel Nairobi?

Check-in start time: 11 AM; check-in end time: midnight.

What time is check-out at Mash Park Hotel Nairobi?

Checkout is at 10 AM.

Does Mash Park Hotel Nairobi provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 30 per vehicle applies.

Where is Mash Park Hotel Nairobi located?

Located in Woodley, this hotel is within 1 mile (2 km) of The Junction Shopping Mall and Prestige Plaza. Lucky 8 Casino and Yaya Centre are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

7.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 13 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
welcome to Nairobi.
Stayed 3 nights in Nov 2020
Verified

2/10 Terrible

DANIEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very poor standard level

Nothing between the description and the comments about his hotel on your site and between the reality. This hotel is an old one, with poor mantenance' situaated near a slum. I booked for 5 nights, was charged before my arrival there, and I left after 2 nights witout being refunded. I feel cheated and It was my first and my last time ill book by your site.
Stayed 5 nights in Nov 2020
Verified

8/10 Good

Verified traveller

Kamers netjes en personeel vriendelijk en behulpzaam. Minpunt : bvereidingstijden restaurant zeer lang (45 minuten voor een bord spaghetti).
Stayed 4 nights in Nov 2019
Verified

8/10 Good

F.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Clean hotel with friendly staff. Nice little gym and swimming pool.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The work staff are the best thing about the hotel Welcoming and friendly and happy to help. I didn’t like the bathroom. The door couldn’t open Completely and I had to turn sideways to enter And exit. I also constantly tripped over the Doorstop placed in the middle of the floor. Lastly The lighting is dim and neither of the lamps worked
Stayed 5 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Worn hotel, need better maintance - lack AC

When checked in found out No AC available, only a Fan! The room i was given, safe was not working, refridgerator not working, they try fix. but in the end after waste an hour or so, they upgraded me to a different room, still safe here also not working, but was fixed after another half hour. Hotel looked worn, staff tried their best, but with such start is not easy to change the impression. would not stay there agian.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and amazing. The rooms were clean and stocked with all the necessary needs.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

The Hotel is a basic hotel no frill but is clean orderly and to be recommended
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late did check inn and was able to upgrade at no additional cost. Very friendly and useful staff very nice included breakfast and front desk helful to organized transport via uber frm their location.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotell close to Ngong road

Very friendly and nice personell. I can reccomend the little spa aswell!
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's affordable and great staff.... I would recommend it any day.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä aamiainen, kuntosali, uima-allasalue. Turvallinen hotelli.
Stayed 8 nights in Nov 2018
Verified

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prisvärt hotel

Trevligt boende med bra service. Prisvärt hotel med bra frukost. Bra läge för oss med närhet till Killimani men också Kibera.
Stayed 6 nights in Oct 2018
Verified

8/10 Good

Huug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keurig, basic hotel

Het was prima, netjes, schoon, goed beveiligd. Het comfort was basic, beetje gedateerd. Goed ontbijt, vriendelijke staf.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Sheila

Liked: Cleanliness, property conditions & facilities, room comfort

Good location of the hotel

Stayed with Mash park for 8 nights. I liked the Business suit i was in because it was spacious. Big comfortable beds though i felt there is need for Matress topers on the bed since i could feel the separation gap between the mattresses. Thanks to the executive housekeeper who improvised and exchanged the mattresses. I enjoyed the meals and most of all thank you Joseph for always offering alternatives and ensuring my stay was pleasant. I felt the room delivery charges were abit extreme especially for a long staying guest. Thank you for the early arrival and late checkout.
Stayed 8 nights in Jun 2018
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, room comfort

Single night

I nice hotel, good value, great breakfast and good location
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value - Excellent Location

This was our first time staying at the Mash Park Hotel! It was lovely. The staff was very professional and friendly. They took excellent care of us. The location is perfect if you want to walk to Junction. The pool was lovely. The only thing to remember is that the sun goes behind the building in the afternoon, so the pool is in the shade. We loved it. No sun screen needed!
Stayed 3 nights in Feb 2018
Verified

6/10 Okay

traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Mosquitoes nets arent good

It seems the computer system they use doesnt work well or staff doesnt know how to use it. I had issues with missing records of payments. Expedia sucked that I will never use it again
Verified

4/10 Poor

Will

DO NOT STAY AT THIS HOTEL!

DO NOT STAY AT THIS HOTEL! I made a reservation and payed before hand when I arrived they claimed that I did not pay and had to pay them AGAIN! They took my credit card and I had to call Travelocity (who did confirm indeed that the hotel was already paid for) which in turn had to call the hotel and get them to admit that we already paid. I requested an air port pick-up which did not arrive, and there was no hot water in the hotel.
Verified

4/10 Poor

Adriaan

Disliked: Staff & service, property conditions & facilities

Not what the pictures are portraying it to be...

I need to be honest that when I saw the pictures presented of the hotel on Hotels.com, I thought it would be a great stay. The reality is unfortunately way different and the rooms, food and general look and feel of the hotel is very average to low. I personally will not stay there again...
Verified

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019