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The Serene Apartment

2.5 star property
Travelers enjoy peaceful rooftop views while staying connected with high-speed WiFi at this tranquil retreat in the midst of Nairobi's energy

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The Serene Apartment offers a genuine respite from city bustle. Guests appreciate the terrace views while using the reliable in-room WiFi. The guesthouse provides free self parking in its smoke-free environment, creating an ideal base for travelers seeking both comfort and calm.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Kitchen

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About this property

The Serene Apartment

  • Guest house near Yaya Centre
  • Located close to The Junction Shopping Mall, The Serene Apartment provides a terrace. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A round-trip airport shuttle (surcharge) and smoke-free property
  • Room features
  • All guest rooms at The Serene Apartment offer thoughtful touches, such as separate sitting areas and separate dining areas, as well as amenities, such as free WiFi.
  • Other amenities include:
    • Showers and free toiletries
    • Flat-screen TVs with cable channels
    • Separate sitting areas, separate dining areas and communal kitchens

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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11 PM

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night.

Cots (infant beds) are available for USD 5.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is The Serene Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Serene Apartment?

Self-parking is free at this property.

What time is check-in at The Serene Apartment?

Check-in start time: 1:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at The Serene Apartment?

Checkout is at 10 AM.

Does The Serene Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 20 per vehicle applies.

Where is The Serene Apartment located?

Located in Kawangware, this guesthouse is 1.1 mi (1.8 km) from The Junction Shopping Mall and 2.7 mi (4.3 km) from Yaya Centre. Uhuru Park and Kenyatta International Convention Centre are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene Apartment Hospitality

Great service from the Serene Apartment team thank you.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the name suggests, the place is serene and with an environment of relaxation. It's a home far from home.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Rima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehm

Es war recht angenehm...sind sogar bisschen länger geblieben als geplant
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place. Inadequate social skills.Worst costumer service ever. Staff lacks customer delight. Needs training.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a wonderful time

Quiet environment, friendly people, clean linen... Generally, everything about this place is nice. Good for solo travellers, family, friends and business travellers.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great team at Serene Apartments

Great service from the team keep it up.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020