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"The personnel were calm, courteous, helpful, caring and competent at their jobs. We felt completely safe and thoroughly enjoyed our stay. Everything we needed was right there. The staff made us feel so comfortable. The food at the Harvest Restaurant was excellent as well as BangBang. Shopping was marvelous. Nowhere else in the world did we find people who were soft in speech and never shouting. Definitely would stay here again. We used the laundry service twice and all perfect."

"One of the best places to stay in Nairobi. Close to most places, friendly staff, great food and very safe for a stay."

"The hotel is very clean and staff are friendly.Food good and fresh and good presentation"

"Great place"

"Exceptional experience. "

"Arrived in the rain and dark so not seen the property outside but inside lovely and great care taken to make us feel welcome "

"We had such a pleasurable experience at this hotel. The staff were amazing! They were accommodating and friendly. The food was good and so were the drinks. It was also a very clean hotel. We received room service multiples times and they were fast and efficient. I would highly recommend this hotel if you are staying in Kenya. They are also very central to nice restaurants, shopping and the safari. "

"The airport is very close to the airport and they offer free shuttle every hour. They also secured a driver for us to take us into Nairobi for dinner and they also offer safaris to Nairobi National Park. A real gem Of a park and a knowledgeable guide. Much cheaper than hiring outside company! The restaurant food is excellent and the staff is superb. A real haven of luxury in hectic and gritty Nairobi!"

"Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers: -Proper insulation of the shower cabin -too hard / too firm pillows Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility. Thank you so much."