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Reviews of Auberge de Jeunesse de Namur - Hostel

2 out of 5
Auberge de Jeunesse de Namur - Hostel
Avenue Félicien Rops, 8, Namur

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
not the best option
Our arrival at the hostel was delayed but we called and were happy that they waited for us to check in. That done, we went to the room and one of the rooms had a horrible smell of sewage. We went back to the reception to complain and the guy said it was because the room was closed for a long and make the water run the smell disappear, which did not happen. We came back to him and he said that the hostel was full and that he couldn't do anything (??). We insisted already that this problem would need to be solved. At this point, the conversation was getting hot. So, he went to the room to see (smell) what we were complaining about. He was very unfriendly, completely different from that guy who was in the reception making jokes and laughing when we checked in. At the end he offered us another room. In the morning, there was no water available in the bathrooms, showers, or to make coffee in the restaurant. There was a problem with a leak, which at the end of the day we saw that it had been resolved. The hostel is average. Rooms are OK. Good reception and restaurant. But the first impression was bad.
Stayed 3 nights in Dec 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, quiet and clean
I was a solo traveller and enjoyed my stay here. The staff were very friendly, informative and co-operative. I was enabled to have as much privacy as required by me, but there were also areas for social engagement with other guests, had I so wanted. The building was exceptionally quiet post 9pm, which suited. Surprising as the hostel was (nearly?) full on the first night. The room I stayed in was very clean, including the towel offered and bed linen. The room was fresh and airy. The breakfast was wholesome Continental and something to look forward to starting the day. The location is over a mile away from the town's shopping area, again which suited, as I prefer to gradually engage with more populated areas. The main part of this walk is beside the river and is pleasant. There is an infrequent (hourly?) bus service from the train station stopping nearby, which I didn't use. I particularly enjoyed resting in the common balcony area in the evenings. This is a semi-open area located just above the front door and overlooks the river. It was also kept clean. I felt very safe throughout, which is very important as a solo traveller. I would certainly stay in this hostel again, should I go again to Namur.
Stayed 2 nights in Oct 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The room was clean and basic. You got a nice breakfast too. Views by the river in the city are excellent.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Charming Surprise for hostel
Surprisingly pleasant, secure for a last minute hostel we ended up w. Even had secure garage type luggage storage. Trustworthy. Beautiful river stroll, hostel just located across from river. Usual for hostels: given clean sheets to make beds, rented towels, self help to throw in basket afterwards. Quadruple had 2 bunk beds, spacious for family. Shower ok. Wish had private toilet too. Have to remember to bring own soap next time. Sorry to miss brekfst provided. Early departure.
Stayed 1 night in Sep 2019

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Only if no other hotels available
I cannot understand why you can only check in from 4 PM if the check out is at 10 AM... this is not fair... With the money you save versus choosing a hotel in the city center you actually end up paying on the transportation, so you could save yourself the trouble and book a hotel in the city center.
Stayed 1 night in Aug 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Personnel d accueil bien sympathique.
Stayed 1 night in Sep 2023
Response from Caroline - Réception on 8 Sep 2023
Bonjour Marie,Toute l'équipe de l'auberge de jeunesse de Namur vous remercie très chaleureusement pour ce super commentaire et cette note magnifique !Il est toujours très agréable et encourageant de voir que nos usagers apprécient notre accueil :)Nous espérons pouvoir vous accueillir à nouveau prochainement à Namur !

8/10 Good

Stine Skau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint vandrerhjem
Rigtig godt vandrerhjem. Fin service ,flinke folk. Udmærket morgenbuffet til prisen. Dejligt med gratis parkering lige ude foran. Skøn beliggenhed. Det er jo ikke et fint hotel med mange stjerner, men man får, hvad man betaler for. Dog kom vi alle til at svede meget på gummimadrasserne og -hovedpuderne. Vi var bare på gennemrejse, men vi kunne godt finde på at komme igen for et par dage i den tilsyneladende dejlige by, Namur. Og så ville vi sandsynligvis vælge Auberge de Jeunesse igen.
Stayed 1 night in Jul 2022

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mooi gelegen en toch rustig
Stayed 1 night in Aug 2021

10/10 Excellent

Anne-Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Michaël, Manager on 1 Jul 2020
Merci beaucoup pour votre commentaire. Au plaisir de vous accueillir de nouveau à l'Auberge de Jeunesse de Namur.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Es war eine typische JHB, aber der nächtliche Lärm der anderen Gäste eine Katastrophe. Das Zimmer 00 neben der Tu3zum Zimmerflur war ätzend, die Tür wurde fast die ganze Nacht ständig geöffnet und geschlossen, das tut jedes Mal einen Schlag und man ist wieder wach.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Trop cher pour la qualité proposée
Pour une auberge de jeunesse, le prix demandé est excessif! La chambre est très petite, les draps fournis en mauvais état et il n'y avait plus de serviettes de toilette disponibles. Le laveur de vitres nous a demandé de sortir de notre chambre à 9h!
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Som det ska vara
Väldigt fint hotel
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Namur est une ville plaisante à visiter, surtout la citadelle. Très belles photos à faire en étant en haut. En ce qui concerne l'auberge de jeunesse, les moins sont la propreté (toiles d'araignées dans la chambre), et l'accueil de la dame un peu froid. Les plus sont le prix, et surtout un super bon p'tit déj pour le prix. Le wifi qui fonctionne très bien aussi. Et l'emplacement de l'auberge qui est à environ 20 minutes du centre et de la citadelle. Je recommande cette auberge pour ceux qui ont envie de passer un bon moment pour pas trop cher à Namur.
Stayed 1 night in Oct 2018

8/10 Good

eric, besancon

Liked: Cleanliness, staff & service, property conditions & facilities
Facile à trouver dans Namur Au bord du canal Au calme
Stayed 1 night in Aug 2018

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt sted, GRATIS MORGENMAD, flot sted.
Hyggeligt vandrehjem, GRATIS OG RIGTIG GOD morgenmad, meget venligt personale, god service, ligger virkeligt smukt. Vores værelse 4 køjesenge, håndvask og bad på værelset, et bord og en stol. Lidt langt til indkøb. Dog kan man sejle med en båd fra byen, Ca et kvarters gang derfra. Bus til station, Ca 10 gang derfra. Vil godt komme tilbage hertil.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Très bonne Auberge de jeunesse
Excellent accueil dans cette auberge de jeunesse très dynamique.
Stayed 1 night in Aug 2018

8/10 Good

Nicolas

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Simple et efficace pour un pied à terre rapide entre amis. Mais sûrement pas pour une nuit en amoureux. Personnel sympathique.
Stayed 1 night in Jul 2018

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tarif correct, l'auberge est situé à 5mn en voiture du centre

10/10 Excellent

karine, l herbergement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on recommence
inscription de notre fille à l'université, auberge agréable et personne de l'accueil disponible qui nous a donné des info importantes pour les jeunes étudiants

10/10 Excellent

Rafal, Łódź

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dobry hostel z przyjazną obsługą!godny polecenia
Pobyt krótki na 2 dni. Chcieliśmy zobaczyć miasto Namur i udało nam się. Problemem był strajk, ale to nie była winna w żadnym stopniu hostelu. Belgowie odcięli możliwość dostania się do lotniska. Zbyt dużo zarabiają. A obsługa hotelu pomagała, jak tylko mogła. Także polecam hostel. Przybyliśmy wcześniej a obsługa udostępniła nam i prysznic i miejsce, gdzie mogliśmy schować bagaż.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Auberge accueillante mais...
Nous sommes arrivés le soir à 17h à l'auberge de jeunesse, Namur est très jolie ! Nous étions hébergés du 25 au 27, nous sommes arrivés à quatre, mon mari, mes enfants et moi. Le personnel est très accueillant mais il fallait faire les lits et il n'y avait pas de serviettes de toilette ni de savon. La douche de la chambre étroite et nous devions sortir pour les sanitaires. Cette auberge de jeunesse est loin du centre ville, heureusement que nous nous sommes déplacés en voiture.