The Port-O-Call Inn & Suites, near Departure Bay Ferry Terminal, offers a serene retreat with its garden and restaurant. Stay connected with WiFi in public areas, unwind on the terrace or enjoy amenities like smoke-free premises and microwaves upon request; guests rave about the helpful staff.
Nanaimo is home to The Port-O-Call Inn & Suites. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. The OV Arts Centre and Nanaimo Aquatic Centre are also worth visiting. Visit our Nanaimo travel guide
A terrace, a garden and a restaurant are just a few of the amenities provided at The Port-O-Call Inn & Suites. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Heating
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 19
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: CAD 20 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo
Frequently asked questions
Is The Port-O-Call Inn & Suites pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 20 per accommodation, per night. Service animals are exempt from fees.
How much does it cost to stay at The Port-O-Call Inn & Suites?
As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at The Port-O-Call Inn & Suites on 30 Apr 2026 start from Rp1.139.524, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at The Port-O-Call Inn & Suites?
Check-in start time: 4:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at The Port-O-Call Inn & Suites?
Checkout is at 11:00 AM.
Where is The Port-O-Call Inn & Suites located?
Situated in Nanaimo, this motel is 0.6 mi (1 km) from Maffeo Sutton Park and 1.3 mi (2 km) from Departure Bay Ferry Terminal. Bastion and Old City Quarter are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Port-O-Call Inn & Suites Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.0
Location
7.6
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 222 out of 856 reviews
10 - Excellent
222
Rating 8 - Good. 280 out of 856 reviews
8 - Good
280
Rating 6 - Okay. 175 out of 856 reviews
6 - Okay
175
Rating 4 - Poor. 95 out of 856 reviews
4 - Poor
95
Rating 2 - Terrible. 84 out of 856 reviews
2 - Terrible
84
Reviews
Verified
8/10 Good
Christopher
7 Apr 2026
Liked: Cleanliness, staff & service, amenities
Not cery clean room but was spacious my kids loved the space of it
Comfortable, high-value, close free parking, nice courtyard, easy checkout, separate bedrooms, great attached korean restaurant, cable TV, updated plumbing fixtures, complementary toiletries, it doesn't get much simpler than this! Was a great relief to just sit back and crash. :)
Eric
Stayed 1 night in Apr 2026
Verified
8/10 Good
Trevor
28 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great location, great staff
Trevor
Stayed 1 night in Dec 2025
Verified
8/10 Good
Brenda
14 Jan 2026
Staff were very courteous, and helpful.
Brenda
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Hazel
12 Apr 2026
Liked: Cleanliness, staff & service
This is a basic hotel. Very clean, quiet, stark furnishing and priced accordingly. No coffee or machine, no floor bathroom mat, no hair dryer, no cups or glasses, no phone. Office is not open daily. I was unable to get a receipt for my expenses as office was closed and didn’t answer phone when I was checking out. Left a message hoping they will send me a copy.
Room was beyond old & tired & felt dingy. Dishes in the cupboard were chipped & mismatched. Chairs were haphazard- one barstool & one kitchen chair. The smell was horrible!! We kept the windows open all night.
The bed was comfortable enough but the pillows weren't great. Bathroom has been updated. Front staff was fantastic! We got in late from the ferry & they happy to help us after closing hours.
Roxanna
Stayed 1 night in Mar 2026
Verified
4/10 Poor
Jacqueline
31 Mar 2026
Liked: Staff & service
Disliked: Property conditions & facilities
I have been staying at this place for years because it is affordable and in a great location, and has free parking. However, over the past year it has turned from tourist accommodation to more long-term low-income housing. People are living there, not just visiting, and they are up all night every night - gathering and talking really loud on the balconies, partying, yelling, stomping, fighting through the whole night (every night of my 4-night stay until between 3am and 6am). Not just one resident, but many - beside me, farther down the walkway, upstairs... The front desk is closed for the evening and through the night, so there is no one to call about it. I did not feel very safe there, and will not stay there again. I am sad, I used to love this place.
Jacqueline
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Linda
3 Jan 2026
Liked: Cleanliness
The room was being renovated but was clean. Tge staff were great - welcoming us and iur dog with treats!
For an older motel style Inn the conditions were awesome. The beds were comfy. The rooms clean. The kitchenette had what we needed and the TV had channels. We were in town for a sporting event and it was what we needed for the weekend.