Eksterior

Ulasan untuk Holiday Inn Naples, an IHG Hotel

4 out of 5
Holiday Inn Naples, an IHG Hotel
Via Domenico Aulisio, Centro Direzionale Isola E6, Naples, NA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 348 dari 1004 ulasan" "
Penilaian 8 - Bagus. 395 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 138 dari 1004 ulasan" "
Penilaian 4 - Buruk. 72 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 51 dari 1004 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Adriano

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Terribile esperienza, ci hanno negato la colazione in quanto parte che nel pacchetto non fosse incluso anche se avevo scelto con colazione inclusa e stava scritto nella descrizione del pacchetto, era segnato che da pagare erano solo le tasse di soggiorno invece mancava solo che ci facevano pagare anche la corrente
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

LEONARDO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Delighted to have stayed here. Quick and early checkin to a premium room at a great value. A pearl of a hotel in an industrial sea. This was the best designed and equipped hotel I stayed in 5 cities in Italy. Very pleasant dining and bar room and terrace. 10 minutes to airport or center plaza.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 23 Mei 2024
Dear Robert,hank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Antonio FeolaHotel manager

8/10 Bagus

Debbie

Disukai: Staf & layanan
The hotel is not located in an area you can walk. The AC in my room did not work well, the room was not as cool as the hall. The staff were very friendly and helpful. The car service the hotel uses to pick me up and return me to the airport was excellent.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 23 Mei 2024
Dear Debbie,Thank you for your feedback, despite was not totally positive.We strive to make each stay as pleasant and comfortable as possible and I apologize for not meeting your expectations about our air conditioning. We always suggest our guests to contact our staff while at the hotel in order for us to solve any doubts or issues immediately.I hope you will give us another opportunity and that your experience will not jeopardize your opinion of our hotel.Antonio FeolaHotel Manager

8/10 Bagus

TADAMITSU, Niiza

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 23 Mei 2024
Dear TADAMITSU.Thank you for choosing to stay at our Holiday Inn Naples and for your positive comments.I am very happy to know you had a great experience with us.I sincerely hope to welcome you again in the future.Kind regardsAntonio FeolaHotel Manager

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel but area is kind of sketchy....but Naples is generally kinda sketchy anyway...€20 taxi ride to the Spanish Quarter ....lots of traffic and people
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 23 Mei 2024
Dear Bruce,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Evan Robert John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Holiday Inn in Naples is a beautiful hotel. The staff (particularly Rosa and Coro) were very good. Rosa upgraded us to a room on one of the renovated floors, which was lovely. The room was clean and had very comfortable beds. The staff was prompt to order us a taxi both into the city centre of Naples and to the airport. The only shortfall of this hotel is that the surrounding area is depressed/run down, which is no fault of the hotel. We chose not to walk around the area of the hotel and opted to order taxis, but we still felt safe overall. Very good spot if you are looking to stay in Napoli.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 18 Mei 2024
Dear Evan Robert John,Thank you for taking a moment to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated the hotel and our kind staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Ken

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a great place to spend our last day in Italy. Close to the airport and fantastic customer service!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari hn pada tanggal 18 Mei 2024
Dear Ken,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

8/10 Bagus

Charles, Clarkston

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not best location for tourists.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 18 Mei 2024
Dear Charles,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

8/10 Bagus

LUCRECIA

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 18 Mei 2024
Dear Lucrecia,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Joel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good service and breakfast 👍
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 11 Mei 2024
Dear Joel,Thank you for choosing our Holiday Inn Naples and for taking the time to write this wonderful review! We are so glad to hear that you enjoyed our hotel and staff.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back to our hotel in the future.Kind regardsAntonio FeolaHotel Manager

6/10 Cukup Baik

Jane

Bepergian bersama keluarga
Disukai: Staf & layanan
Convenient to the airport and staff was helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 9 Mei 2024
Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

6/10 Cukup Baik

Sheri

Disukai: Staf & layanan
The area around the hotel seemed very run down and unsafe. The Hotel it self was ok could have been cleaner, the rug in the room needed cleaned and the mattress was very lumpy and had a very bad sleep.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari gm pada tanggal 8 Mei 2024
Dear Sheri,Thank you for your comments and good feedback about our staff and clean rooms. I am sorry if you experienced any issues with the room mattress; in case of problem we always remind our guests to inform our staff during their stay in order to try to resolve the issue as soon as possible. Regarding the surrounding area, it is the business district of the city and I know it doesn't seem as attractive as some downtown areas, but it is close to major highways, train stations and airports, which is very useful for travelers and business men. I hope we have the opportunity to welcome you again. Kind regards Antonio FeolaHotel Manager

10/10 Sangat Bagus

Shyla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay here far exceeded our expectations.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari gm pada tanggal 8 Mei 2024
Dear Shyla,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Edward

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good central location with good staff service levels.
Menginap 2 malam pada bulan April 2024
Tanggapan dari gm pada tanggal 8 Mei 2024
Dear Edward,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

8/10 Bagus

Luis, SAN GERMAN

Disukai: Staf & layanan, kondisi & fasilitas properti
The hotel is good for a one night stay but the area where is located is far from everything . The taxi from the airport even if is considered near airport charged us 26 euros. The hotel should have shuttle to the airport. There is a shopping nearby but everything was closed.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari hm pada tanggal 8 Mei 2024
Dear Luis,Thank you for your evaluation of our hotel. I am pleased to learn that you enjoyed your stay with us.It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardAntonio FeolaHotel Manager

10/10 Sangat Bagus

KATHERINE

Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 8 Mei 2024
Dear Katherine,Thank you for your evaluation of our hotel. I am pleased to learn that you enjoyed your stay with us.It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardAntonio FeolaHotel Manager

10/10 Sangat Bagus

Javier Arreola

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good option to spend a night near the airport
Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 8 Mei 2024
Dear Javier Arreola,Thank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 Bagus

Luis, SAN GERMAN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Very isolated there is like a mini mall but everything is closed.
Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 23 Mei 2024
Dear Luis,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Julio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel and staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari HM pada tanggal 28 Apr 2024
Dear Julio,Thank you for your evaluation of our hotel. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

10/10 Sangat Bagus

Gina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved everything! Daniel at front desk was very helpful and cito dentro il bar era ottimo !
Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 28 Apr 2024
Dear Gina,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a nice overall hotel and near the airport. There wasn’t much to do walking around it seemed a little unsafe
Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 28 Apr 2024
Dear Sarah,Thank you for your evaluation of our hotel. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

8/10 Bagus

Liza

Bepergian bersama teman
Area were is located is unsafe
Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 28 Apr 2024
Dear Liza,hank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but, as you said, this is a convenient location to move, close to the train station and airport.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

8/10 Bagus

Debra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The tub had stains and rust marks. It did not drain well. The windows were so dirty visibility was hampered. The staff was friendly and upbeat.
Menginap 1 malam pada bulan April 2024
Tanggapan dari HM pada tanggal 28 Apr 2024
Dear Deabra,Thank you for your feedback, we appreciate your comment about our staff.Regarding the room, we have already started a renovation process which involved the bar area and most of the rooms. Unfortunately, the refurbishment process cannot be simultaneous for all rooms, as ours is a 312-room hotel spread over 22 floors.If you want to come back to visit us in the future, it will be my pleasure to assign you a newly renovated room.Kind Regards,Antonio FeolaHotel Manager

8/10 Bagus

Gregory, Craigavon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was ok and the bed was comfortable, however instead of carpet it had a wooden floor which could have done with a good brush. Not very comfortable to walk on in the mornings after stepping out of bed. I was not impressed with the continental breakfast and only had it one morning out of 5. A very poor selection. I’ve seen better. Very convenient to the International airport, just 4 miles. Gianturco train station for Pompeii is only a 15 minute walk.
Menginap 5 malam pada bulan April 2024
Tanggapan dari HM pada tanggal 18 Apr 2024
Dear Gregory,Thank you for your evaluation of our hotel.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regardsAntonio FeolaHotel Manager

4/10 Buruk

Marge

Bepergian bersama keluarga
We had 2 different nights booked. Our room for the first stay was excellent, clean , updated. The second room we stayed in was very disappointing as the bathroom was quite dated, old bathtub and shower head sprayed all over.
Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 18 Apr 2024
Dear Marge,Thank you for your feedback, we appreciate your comment about our staff.Regarding the room, we have already started a renovation process which involved the bar area and most of the rooms. Unfortunately, the refurbishment process cannot be simultaneous for all rooms, as ours is a 312-room hotel spread over 22 floors.If you want to come back to visit us in the future, it will be my pleasure to assign you a newly renovated room.Kind Regards,Antonio FeolaHotel Manager

8/10 Bagus

Kristiane, Divide

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The beds are too firm. But you can’t please everyone! Great hotel for the price. Staff was really friendly.
Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 18 Apr 2024
Dear Kristiane,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

8/10 Bagus

Joanne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient for early flight to airport. Good dining options available that allowed avoidance of Naples’ neighborhoods near the airport. Beds weren’t the most comfortable, but they were sufficient. A bit pricey but the best of limited acceptable choices.
Menginap 1 malam pada bulan April 2024
Tanggapan dari HM pada tanggal 18 Apr 2024
Dear Joanne,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Katy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a wonderful property to stay at before our flight the next morning! Check in was easy, the rooms were comfortable, my daughter used the gym and said it was great. There is a bar and restaurant in the hotel and there is a wonderful restaurant across the courtyard as well. Calling a taxi from the front desk was easy and they were able to get a taxi van for all our luggage. This was perfect for us!
Menginap 1 malam pada bulan April 2024
Tanggapan dari hm pada tanggal 18 Apr 2024
Dear katy,Thank you for your evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Anil

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari hm pada tanggal 8 Mei 2024
Dear Anil,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our rooms and staff.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Suzanne

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were exceptionally helpful and super friendly! Giuseppe and Eleanora in particular. The room was perfect for 2 adults and 2 children. The food was delicious and all of the hotel was spotlessly clean. Would definitely recommend. Dont be put off by the surroundings!!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari HM pada tanggal 5 Apr 2024
Dear Suzanne,Thank you for your wonderful evaluation of our Holiday Inn Naples. I am pleased to hear that you enjoyed your stay with us and that you appreciated our staff, we take great pride in this, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Krystal

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They had a pull out bed ready to go and the mini fridge drinks and snacks were included! Nice touches!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari HM pada tanggal 5 Apr 2024
Dear KrystalThank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaHotel Manager

10/10 Sangat Bagus

Grace, Belmont

Disukai: Kebersihan, fasilitas
Need more public transportation or shuttles
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari HM pada tanggal 28 Mar 2024
Dear Grace,Thank you for your review regarding your stay at Holiday Inn Naples.I was happy to hear your appreciation about our hotel in general.I am pleased to share with you and all our guests that by the end of this year the new metro station “Centro Direzionale” Line 1 should finally be available. The station will be only 1 minute walk from our hotel and will allow our guests to reach every spot of the city.I hope we will have the opportunity to welcoming you again to Naples.Kind regards,Antonio FeolaHotel Manager

8/10 Bagus

Ajay, alpharetta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They don’t have shuttle to Train station which is just 2-3 miles only and outside the area is not very good. So don’t think of outside walking around.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Dear Ajay,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but this is a convenient location to move, close to the train station and airport. Furthermore, the security level is guaranteed by the guards who guard the adjacent offices at night and our own security staff.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaResident Manager

10/10 Sangat Bagus

wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful spot staff and property were lovely. Breath taking view. Very accommodating. They allowed us to store luggage and use facilities till our transfer arrived at 5PM. Would highly recommend the hotel to others.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Resident Manager pada tanggal 21 Mar 2024
Dear wendyThank you for choosing to stay at Holiday Inn Naples.We always appreciate hearing back from our guests, and it gives us great pleasure to learn that you had such a great experience.We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and looking forward to welcome you back to our hotel in the future.Best regards,Antonio FeolaResident Manager

10/10 Sangat Bagus

Anna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personale estremamente competente e gentile
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 4 Mar 2024
Gentile Anna,Grazie per il Suo feedback positivo riguardante il Suo soggiorno nel nostro Holiday Inn Naples.Mi fa molto piacere constatare che tutti gli aspetti del nostro hotel siano stati all'altezza delle Sue aspettative.Nella speranza di poterLa accogliere nuovamente in futuro, La saluto cordialmente.Antonio FeolaResident Manager

6/10 Cukup Baik

Ana

Bepergian bersama teman
Está en una zona donde no hay nada, la única forma de moverte es en taxi, es una zona insegura y con mucho indigente y sola
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 4 Mar 2024
Querida Ana,Gracias por su evaluación de nuestro Holiday Inn Naples, valoramos su calificación y comentarios.Lamento saber que nuestra ubicación no estuvo a la altura de sus expectativas. Sé que nuestra ubicación no parece tan atractiva como la de algunas zonas del centro, pero es una ubicación conveniente para moverse, cerca de la estación de tren y del aeropuerto.Espero que tengamos la oportunidad de darle la bienvenida nuevamente en Nápoles.Atentamente,Antonio FeolaResident Manager

10/10 Sangat Bagus

Nicola, TARANTO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ottimo soggiorno. Da riconfermare
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 19 Feb 2024
Gentile Nicola,Grazie per aver scelto di soggiornare presso il nostro Holiday Inn Naples.La ringrazio moltissimo per la cortese e attenta valutazione.Nell'attesa di accoglierLa nuovamente nel nostro hotel, La saluto cordialmente.Antonio FeolaResident Manager

10/10 Sangat Bagus

Simona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personalmente gentilissimo e accogliente. Colazione ottima. Tutto perfetto
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 19 Feb 2024
Gentile Simona,Grazie per aver scelto di soggiornare presso il nostro Holiday Inn Naples.La ringrazio moltissimo per la cortese e attenta valutazione.Nell'attesa di accoglierLa nuovamente nel nostro hotel, La saluto cordialmente.Antonio FeolaResident Manager

10/10 Sangat Bagus

Ibrahim

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was really nice
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 5 Feb 2024
Dear Ibrahim,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our hotel.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaResident Manager

10/10 Sangat Bagus

MARIA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent services
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 5 Feb 2024
Dear Maria,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our hotel.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaResident Manager

10/10 Sangat Bagus

Eustachio, Boise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 8 Jan 2024
Dear Eustachio,Thank you for taking a moment to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our hotel. We hope to welcome you back in the near future.Kind Regards,Antonio FeolaResident Manager

6/10 Cukup Baik

Beth

Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 29 Des 2023
Dear Beth,Thank you for taking the time to share your feedback, even if it wasn't totally positive.I'm sorry to hear that we didn't meet your expectations. We always remind our guests to report any problems during their stay to give our staff the opportunity to intervene promptly to try to resolve any inefficiencies.We hope to welcome you againg.Kind regards,Antonio FeolaOperations Manager

10/10 Sangat Bagus

Mario PS

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 21 Des 2023
Dear Mario,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Holiday Inn Naples.I was very happy to learn that the overall impression of our hotel was so good.We hope to see you very soon here in Naples.With best wishes,Antonio FeolaOperations Manager

10/10 Sangat Bagus

Agatha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 19 Des 2023
Dear Agatha,Thank you very much for your review, I am delighted to know that you enjoyed your stay at the Holiday Inn Naples.I was very happy to learn that the overall impression of our hotel was so good.We hope to see you very soon here in Naples.With best wishes,Antonio FeolaOperations Manager

10/10 Sangat Bagus

Gianfranco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mezzi scomodi, ci vogliono 20 minuti a piedi, la prevista fermata della metropolitana sarebbe l’ideale per questa struttura, peccato perché è un’ottima soluzione, che comunque sarà da me riutilizzata in quanto tutto è perfetto.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 15 Des 2023
Gentile Gianfranco,Grazie per l'ottimo feedback riservato al Suo soggiorno presso il nostro Holiday Inn Naples. In merito alla distanza dalla metro, siamo lieti di poter condividere con Lei e tutti i nostri ospiti che a breve dovrebbe essere finalmente pronta la nuova fermata “Centro Direzionale” della linea 1 della metropolitana. La fermata disterà un minuto a piedi dal nostro hotel e sarà un collegamento utilissimo per raggiungere tutta la città di Napoli.Speriamo di riaverLa presto nostro ospite.Cordiali saluti,Antonio FeolaOperations Manager

10/10 Sangat Bagus

Victoria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They were very helpful at checkin. The room was modern and clean. We stayed one night to be close to the airport. Wish wd had more time to check out the area.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 12 Des 2023
Dear Victoria,Thank you for your evaluation of our Holiday Inn Naples.I am pleased to hear that you enjoyed your stay with us. It is something that our staff takes pride in, so we value your rating. I hope we have the opportunity to welcome you again in Naples.Kind regards,Antonio FeolaOperations Manager

6/10 Cukup Baik

Maria Claudia

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Is a big hotel ,the staff is very helpful but the trasportation to and from the hotel is limited.If u use taxi u will be extra charged ,one way trip with taxi will be charget double adding a back trip for the driver.In the evening the area aroud the hotel is not safe to walk,is an area of empty offices buildings .The bathrooms are not so clean and with old appliances.
Tanggapan dari GM pada tanggal 19 Feb 2024
Dear Maria Claudia,Thank you for your evaluation of our Holiday Inn Naples.I am sorry to hear that our location was not up to your expectations. I know our location doesn't seem as attractive as some downtown areas, but this is a convenient location to move, close to the train station and airport.I hope we have the opportunity to welcome you again in Naples.Best regards,Antonio FeolaResident Manager

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location for early flights!
Menginap 1 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 29 Nov 2023
Dear Rachel,Thank you for taking the time to share your experience after your recent stay at Holiday Inn Naples.I am pleased to know you appreciated our location.We hope to welcome you back in the near future.Kind Regards,Antonio FeolaOperations Manager

10/10 Sangat Bagus

mauricio

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
En general bien , se comprometen y ofrecen parqueadero que en realidad está lleno siempre y se debe usar uno fuera del hotel por pago costoso. El lugar es bueno pero el parque en el que está localizado está mal atendido en su aseo . Sus instalaciones ya dentro son muy buenas .
Menginap 3 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 28 Nov 2023
Estimado MauricioMuchas gracias por su opinión acerca de nuestro Holiday Inn Naples.Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión.Esperamos que vuelva a visitarnos pronto.Atentamente,Antonio FeolaOperations Manager