Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 270 dari 867 ulasan" "
10 - Sangat Bagus
270
Penilaian 8 - Bagus. 336 dari 867 ulasan" "
8 - Bagus
336
Penilaian 6 - Cukup Baik. 159 dari 867 ulasan" "
6 - Cukup Baik
159
Penilaian 4 - Buruk. 65 dari 867 ulasan" "
4 - Buruk
65
Penilaian 2 - Sangat Buruk. 37 dari 867 ulasan" "
2 - Sangat Buruk
37
8,0/10
Kebersihan
8,0/10
Staf & layanan
7,4/10
Fasilitas
7,4/10
Kondisi & fasilitas properti
7,8/10
Ramah lingkungan
Ulasan
6/10 Cukup Baik
BALTAZAR
24 Mei 2024
Disukai: Staf & layanan
Le falta mantenimiento, el cuarto olía a caño. Los ascensores se mueven y suenan cuando bajas de los pisos altos
BALTAZAR
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Rosamel
Bepergian bersama teman
24 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me gustó su excelente ubicación por su cercanía a lugares de interés más importantes de la ciudad de Napoli, incluso el puerto para tomar barcos a otros destinos se encontraba a una distancia prudente a pie. A los interesados en alquilar autos también encontrarán varias opciones de estacionamiento cerca al hotel.
Rosamel
Menginap 5 malam pada bulan Mei 2024
10/10 Sangat Bagus
reza
Bepergian bersama keluarga
23 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were great, room was very clean and up to date, excellent view of the sea and street. A 5 star in our opinion.
reza
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
Charlotte
14 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Charlotte
Menginap 3 malam pada bulan Mei 2024
10/10 Sangat Bagus
Valeria
6 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Valeria
Menginap 1 malam pada bulan April 2024
10/10 Sangat Bagus
Valeria
Bepergian bersama keluarga
6 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AMAZING VIEWS! AMAZING HOTEL!
Valeria
Menginap 1 malam pada bulan April 2024
6/10 Cukup Baik
Matthew, St Augustine
Bepergian bersama keluarga
18 Mar 2024
Disukai: Kebersihan, staf & layanan
Location was great , but our room the bathroom flooded every time we had a shower, air conditioning didn’t work had to request the basic things like toilet paper, bath robe , tea and coffee and our room key kept on not working
So I probably would give it miss next time
The front desk lady Daniela was very helpful though
Matthew
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Daniela pada tanggal 21 Mar 2024
Dear Matthew,Thank you for your review. We are sorry to learn that your stay did not live up to your expectations because of some troubles . We apologize for the inconvenience.Thank you for your kind words about our team. We look forward to your next trip to Naples and we will do our best to make your experience much more comfortable. Best regardsDaniela - Front office
Reception in check in the worst in the world
No smile
No welcoming words no advises no information about anything just payment and room keys
No ac in the rooms just heater
Ahmad
Menginap 2 malam pada bulan Januari 2024
6/10 Cukup Baik
Jaana Hannele
Bepergian bersama teman
17 Jan 2024
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Great view if you take Superior room or better rating. You can see that interior is little bit old and especially bathroom interior quite worn. Breakfast contains varied products, good fruits etc. But that kind of hotel could offer coffee and tea in pot served to table, not from machine. Check-in and out quick and efficient. No rush in our stay. Hotel easy to find (high building) and get there from airport.
Jaana Hannele
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Daniela pada tanggal 20 Jan 2024
Dear Jaana, Thank you very much for your kind review. We are very happy that your enjoyed our central location and the view from the room. Regarding the bathroom and the breakfast we take note of your suggestions and we will try to improve.We look forward to your next visit to Naples. Best wishes.Daniela - Front office
Dear Guest ,Thank you for your review . We are sorry that your stay did not live up to your expectations . We will take care of the issues emerged and certainly do our best to furtherly improve.Looking forward to welcoming you back soon in Naples. Best wishesDaniela - Front office
8/10 Bagus
Jean
6 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good central location, access to major attractions
Jean
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Daniela pada tanggal 20 Jan 2024
Thank you very much for your kind review, we are delighted to read that your experience in our hotel lived up to your expectations.Looking forward to welcoming you back soon in Naples. Best wishesDaniela - Front office
6/10 Cukup Baik
Tak Cheung
Bepergian bersama keluarga
22 Des 2023
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The hotel has been decorated but its hardwares such as the bathroom taps, air conditioning etc. were not renewed. Especially the air conditioner failed to work properly and making the room very stuffy.
Also, there was no kettle, no drinking water, and no coffee and tea supplied in room.
Tak Cheung
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Daniela pada tanggal 24 Des 2023
Dear Tak Cheung,Thank you for your review and sorry for the tourble.We will take care of the issues emerged and certainly do our best to furtherly improve.We hope to welcome you back soon in order to leave a much more pleasant memory.Best wishes,Daniela - Front office
2/10 Sangat Buruk
Colin
21 Des 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Colin
Menginap 3 malam pada bulan Desember 2023
10/10 Sangat Bagus
Fares
Bepergian bersama keluarga dan anak
27 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect
Fares
Menginap 3 malam pada bulan November 2023
Tanggapan dari Daniela pada tanggal 20 Des 2023
Dear Fares ,Thank you very much for your kind review, we are delighted to read that your experience in our hotel lived up to your expectations.Our team wishes you Merry Christmas.Best wishes Daniela
10/10 Sangat Bagus
fares
27 Nov 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Wonderful
fares
Menginap 4 malam pada bulan November 2023
Tanggapan dari Daniela pada tanggal 24 Des 2023
Thank you very much for your kind review, we are delighted to read that your experience in our hotel lived up to your expectations.We look forward to your next visit to Naples. Best wishes and Merry Christmas Daniela - Front office
6/10 Cukup Baik
Sergio
Bepergian bersama teman
25 Nov 2023
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
O banheiro estava extremamente fedido, cheirando xixi e o chao grudava o pé. Nao dava para curtir o quarto por causa do cheiro do banheiro. Reclamamos na recepção e nao resolveram. O xixi estava grudado na parede lateral, ou seja, nao limpam direito. Quarto 1826
Sergio
Menginap 4 malam pada bulan November 2023
Tanggapan dari Daniela pada tanggal 20 Des 2023
Dear Sergio ,We apologize for the inconvenience and the lack of cleanliness in the bathroom. Our staff is always very attentive and we are sorry that you encountered this problem.We hope to welcome you back soon in order to leave a much more pleasant memory.We wish you happy holidays.Daniela - Front office
8/10 Bagus
VITTORIO
Bepergian bersama teman
23 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Accettabile. Personale veramente gentile e disponibile.
VITTORIO
Menginap 4 malam pada bulan November 2023
Tanggapan dari Daniela pada tanggal 20 Des 2023
Gentile Signor Vittorio ,La ringraziamo per la sua recensione e siamo molto lieti di leggere che il suo soggiorno sia stato positivo. Il nostro team le augura Buone Feste e la aspetta per la sua prossima visita a Napoli.A presto,Daniela - Front office
10/10 Sangat Bagus
LUIS GUILHERME
8 Nov 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Magnífico
Maravilhosa! Hotel moderno e com localização privilegiada, lobby espaçoso, staff gentil e atencioso, quarto grande e confortável, com vista para a cidade e baía de Nápoles, excelente café da manhã, enfim, recomendo
LUIS GUILHERME
Menginap 2 malam pada bulan November 2023
Tanggapan dari Daniela pada tanggal 24 Des 2023
Dear Luis Guilherme,Thank you very much for your kind review, we are delighted to read that your experience in our hotel lived up to your expectations.Our central location is one of our strengths and our guests appreciate the fact that they can easily reach all the main tourist sites in the city.We look forward to your next visit to Naples. Best wishes.Daniela - Front office
Dear Guest,Thank you for your review. Looking forward to welcoming you back soon in Naples. Best wishesDaniela - front office
8/10 Bagus
Fabian, Schmerikon
Bepergian dalam rombongan
24 Okt 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Der Bar Service war schlecht, alles Andere in Ordnung
Fabian
Menginap 2 malam pada bulan Oktober 2023
6/10 Cukup Baik
Lars
Bepergian bersama teman
18 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is very centrally located, but unfortunately the street is very busy and dirty. The garbage does not seem to be collected regularly. The taxi drivers stationed at the hotel routinely overcharged for rides. The room itself was good, but the amenities of the hotel were subpar for the rate being charged.
Lars
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Daniela pada tanggal 20 Okt 2023
Dear Lars,Thank you for your review. We are very happy to learn that you enjoyed the central location and the room. We are sorry for the bad impression that you had regarding our street , usually it is very busy and lively.We will take care of the issues emerged and certainly do our best to furtherly improve.We hope to welcome you back soon in order to leave a much more pleasant memory.Best regardsDaniela - Front office
10/10 Sangat Bagus
Hannah
Bepergian bersama teman, Bepergian bersama keluarga
11 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed for the night before getting the ferry across to Capri so we weren’t there for long, however check in was quick, professional and straight forward. The receptionist was really lovely and made effort to provide us with great dinner recommendations, pointing them out on the map. The room was spacious, clean and a lovely view. Excellent location, took a short walk out for pizza the night we arrived and a short walk to the port the following morning. Overall really lovely and would stay again!
Hannah
Tanggapan dari Daniela pada tanggal 12 Okt 2023
Dear Hannah,We are very pleased to read that you enjoyed your stay in our hotel. Our team thanks you for the positive words about the services and the structure. Our hotel is very central and our guests can walk to the main sites of the city.Looking forward to welcoming you back soon in Naples. Best wishes. Daniela, Front office
Dear Andrea, Thank you for your kind review. We are very happy to learn that your stay lived up to your expectations . We hope to welcome you back in Naples very soon.Best regardsDaniela - Front office
6/10 Cukup Baik
Anna Maria
29 Sep 2023
Disukai: Staf & layanan, kenyamanan kamar
Anna Maria
Menginap 2 malam pada bulan September 2023
8/10 Bagus
Dionisita
12 Sep 2023
Dionisita
Menginap 1 malam pada bulan September 2023
10/10 Sangat Bagus
RAFAEL
10 Sep 2023
RAFAEL
Menginap 1 malam pada bulan September 2023
10/10 Sangat Bagus
Adrian
7 Sep 2023
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Two brief days to aclimatise to the area. Via Medina is very central and a good base for visiting all the main sites. Top tip: skip the breakfast and have it at Gran Cafe Grambinus instead. An unforgettable experience.
Ótimo atendimento. Ótima limpeza. Café da manhã completo. Hotel renovado. Estacionamento ao lado do hotel por 25 euros a diária.
Maria
Menginap 1 malam pada bulan Agustus 2023
8/10 Bagus
MASSIMO
23 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Naples is not a family place - I was born there and this part of the trip was a let down - the people and vendors are destroying the historic city
MASSIMO
Menginap 6 malam pada bulan Agustus 2023
10/10 Sangat Bagus
Josephine
Bepergian bersama teman, Bepergian bersama keluarga
21 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean; friendly staff; very delicious breakfast; convenient location;
Josephine
Menginap 2 malam pada bulan Agustus 2023
10/10 Sangat Bagus
veronica, Biola
Bepergian bersama keluarga
10 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy bien
veronica
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Ilaria-Front Office pada tanggal 13 Agu 2023
Querida Veronica,gracias por haber dejado su opiniòn sobre su estancia en nuestro hotel. Es un placer para nosotros leer que su experiencia fue positiva. Esperamos verla otra vez para su próxima visita en Nápoles. Saludos cordiales, Ilaria- Front Office
10/10 Sangat Bagus
Isaac
Bepergian bersama keluarga
6 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy buen hotel, muy cómodo y cerca de todo
Isaac
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ilaria-Front Office pada tanggal 10 Agu 2023
Querido Isaac, muchas gracias por dejarnos su opiniòn sobre su estancia en Nh Napoli Panorama. Nos alegra leer que su experiencia en nuestra estructura fue positiva y que disfrutò de la posiciòn estrategica de nuestro hotel. Esperamos verla pronto para su proxima estancia en Napoles. Saludos cordiales, Ilaria-Front Office
10/10 Sangat Bagus
Amer
Bepergian bersama keluarga
3 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are friendly and helpful , good location close to all amenities , port and Spanish streets are 10 min walk
Stander rooms are good in space but there is no a coffe / tea maker
In general a good hotel
Amer
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Daniela pada tanggal 5 Agu 2023
Dear Amer,Thank you for your kind review . We are pleased to learn that you enjoyed your stay in our hotel. Looking forward to your next visit in Naples ,Best regardsDaniela - front office
8/10 Bagus
Amer
Bepergian bersama keluarga
2 Agu 2023
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly helpful staffs , nice lobby , location in the middle of all interesting sites , comfortable clean beds , breathtaking viue from rooms with sea viue
Amer
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Daniela pada tanggal 4 Agu 2023
Dear Amer,Thank you for your review. We are happy to learn that you enjoyed our team and services.Looking forward to welcome you back in Naples soon ,Best regardsDaniela - Front office
10/10 Sangat Bagus
nairobi
22 Jul 2023
nairobi
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Daniela pada tanggal 4 Agu 2023
Dear Nairobi,We are very pleased to read that you appreciated our service and location. We hope to welcome you back in Naples very soon.Best wishes,Daniela - Front office
Bra beliggenhet, god frokost og hyggelig folk i resepsjon.
Ann-Christin
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Daniela pada tanggal 20 Jul 2023
Dear Ann-ChristinThank you for your kind review . We are very happy that you enjoyed your stay .We hope to welcome you back in Naples very soon .Best wishes,Daniela - Front office
8/10 Bagus
Bernardo
12 Jul 2023
Bernardo
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Daniela pada tanggal 4 Agu 2023
Dear Bernardo,Thank you for your review. We are pelased to learn that you enjoyed your stay in our hotel.Looking forward to your next visit in Naples, Best regardsDaniela - Front office
10/10 Sangat Bagus
Roberto
8 Jul 2023
Roberto
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Daniela pada tanggal 4 Agu 2023
Dear Roberto,Thank you for your review.We are very happy that your experience lived up to your expectations.Looking forward to welcome you back in Naples, Best regardsDaniela - Front office
10/10 Sangat Bagus
EDGAR, BOGOTA
Bepergian bersama keluarga
7 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is really good and well located, as it is close to the port and train station. Also, it is close to a really good restaurant as well as the food it offers in the hotel.
EDGAR
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Daniela pada tanggal 20 Jul 2023
Dear Edgar,Thank you for your review . We are pleased to learn that your stay lived up to your expectations .Our hotel is very central and our customers can walk to the main tourist and cultural sites of the city.Looking forward to your next visit in Naples, Best regardsDaniela - front office
8/10 Bagus
Anna
3 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Big, spacious rooms and nice lobby. Clean. Friendly staff.
Anna
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Daniela pada tanggal 20 Jul 2023
Dear Anna,Thank you for your review. We are pleased to learn that you enjoyed your stay in Naples. Our team thanks you for the positive words about the services and the structure. Our hotel is very central and our guests can walk to the main sites of the city.Looking forward to welcome you back in Naples soon,Best regardsDaniela - Front office
10/10 Sangat Bagus
Lana
28 Jun 2023
Lana
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Daniela pada tanggal 5 Agu 2023
Dear Lana,Thank you for your kind review . We are delighted to learn that your stay lived up to your expectations.Looking forward to your next visit in Naples, Best regardsDaniela - Front office
2/10 Sangat Buruk
Amit
24 Jun 2023
Tidak Disukai: Staf & layanan, kenyamanan kamar
Upersonlig hotell! Ingen service!
Amit
Menginap 1 malam pada bulan Juni 2023
8/10 Bagus
Nina
Bepergian bersama keluarga
13 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
As an American tourist, I enjoyed staying at this hotel it had much of the conveniences of home. The hotel is located in an area that is easily accessible to most of the things that we wanted to do and it felt generally safe. The only thing I found odd about the room was, the shower was on the smaller side and didn't have a door. It was hard to try to keep the water from getting all over the floor, but overall it was a nice experience. I would stay there again if I ever find myself back in Naples.
Nina
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Daniela pada tanggal 19 Jun 2023
Dear Nina,We are very pleased to learn that your stay lived up to your expectations.Thank you for your kind words regarding our location and services. We are sorry for the trouble in the bathroom . We hope to welcoming you back in Naples soon and we will do our best to make your stay much more comfortable.Best regardsDaniela - Front Office
10/10 Sangat Bagus
Ann
5 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient to via toledo
Ann
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Daniela pada tanggal 6 Jun 2023
Dear Ann,We thank you for your review. We are pleased that you enjoyed your experience in our hotel . Looking forward to your next visit in Naples. Best regardsDaniela - Front Office
10/10 Sangat Bagus
natale antonio
Bepergian bersama teman
23 Mei 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
abbiamo soggiornato poco tempo per poter godere della grande offerta di servizi.. ma torneremo appena possibile. Personale efficente e cordiale ma anche il panorama esclusivo dalle camere ne fanno un ricordo che rimane...
natale antonio
Menginap 2 malam pada bulan April 2023
Tanggapan dari Daniela pada tanggal 31 Mei 2023
Gentile Antonio,La sua recensione ci riempie di orgoglio e la ringraziamo per le parole positive sui nostri servizi e sul nostro team .Ci aguriamo di riaverla molto presto a Napoli e la salutiamo cordialmente.Daniela - Front Office