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Soul Art Hotel

Property class: 4

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Reviews

9.0 out of 10
Wonderful
Located close to Port of Naples and Naples National Archaeological Museum, Soul Art Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double or Twin Room

A modern bedroom with a large bed, a bedside table, and a patterned wall.

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

A hotel room with a white bed, a gray chair, and a colorful abstract wall design.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Double or Twin Room

A modern hotel room with a large bed, a bedside table with a lamp, a chair, and a built-in vanity with a mirror and sink.

Junior Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Suite, City View

A cityscape with historic buildings and a hilltop fortress.

Studio Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

View all photos for Triple Room

A cityscape with historic buildings and a hilltop fortress.

Triple Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
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About the area

Located in Naples City Centre neighbourhood, Soul Art Hotel is connected to a shopping centre. Notable landmarks in the area include Castel dell'Ovo and Herculaneum, and travellers wishing to experience a bit of culture can try Naples National Archaeological Museum. Port of Naples is another place to visit that comes recommended. Visit our Naples travel guide
Map
Piazza Carità 32, Piazza Salvo D'Acquisto, Naples, NA, 80134

What's nearby

  • A densely packed urban area with historic buildings, a prominent church with a green roof, and a large dome structure.
    Spaccanapoli
    2 min walk - 0.2 km
  • A bustling urban street with colorful buildings, a tram line, and pedestrians.
    Via Toledo
    2 min walk - 0.2 km
  • A historic tower with a flag, surrounded by trees and a building with a dome.
    Piazza del Municipio
    5 min walk - 0.5 km
  • A densely packed urban area with historic architecture, including a prominent church with a green roof and a bell tower.
    Santa Chiara Basilica
    5 min walk - 0.5 km
  • A coastal town with a historic fort, marina, and waterfront buildings.
    Port of Naples
    12 min walk - 1.0 km

Getting around

  • Toledo Station
    3 min walk
  • Montesanto Station
    9 min walk
  • Naples International Airport (NAP)
    28 min drive

Restaurants

  • Pizzeria Mattozzi
    1 min walk
  • Biancomangiare
    3 min walk
  • Caffè Bristot Toledo
    3 min walk
  • Ceraldi Caffè
    1 min walk
  • Bar Varriale
    2 min walk

About this property

Soul Art Hotel

  • Upscale hotel near Port of Naples
  • Located close to Naples National Archaeological Museum and Castel dell'Ovo, Soul Art Hotel has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks include:
    • Limo/town car service, continental breakfast (surcharge) and express check-out
    • Smoke-free property, a banquet hall and multilingual staff
    • Luggage storage, a 24-hour front desk and tour/ticket information
  • Room features
  • All guest rooms are individually furnished, and offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, memory foam beds and down duvets
    • Bathrooms with Jetted bath and hydromassage showers
    • 49-inch Smart TVs with Netflix, streaming services and digital channels
    • Wardrobes/cupboards, reusable coffee/tea filters and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 per person

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lever door handles
  • No lift (single-level property)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 22 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 08901811219
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number IT063049A1IYW8VCAT

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Soul Art Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soul Art Hotel?

Soul Art Hotel doesn't offer parking.

What time is check-in at Soul Art Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Soul Art Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Soul Art Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Soul Art Hotel located?

Located in Naples City Centre, this hotel is within 1 mi (2 km) of Port of Naples, Naples National Archaeological Museum and Castel dell'Ovo. Herculaneum is 6.8 mi (11 km) away. Toledo Station is only a 3-minute walk and Università Station is 7 minutes.

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Reviews

Soul Art Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 49 out of 73 reviews
Rating 8 - Good. 15 out of 73 reviews
Rating 6 - Okay. 6 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, rooms are good size and nicely decorated, helpful staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location and attentive staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Spanish quarter and walking areas, clean friendly staff. Highly recommend
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were amazing
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Staff were always happy to help and the decor throughout the hotel was tasteful. Location is ideal, walkable to the port, very close to metro station and there's a taxi rank directly in front of the property. You're also within a 15-20 minute walk to Naples major attractions such as the Archeological Museum and Duomo. Highly recommend it here.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room and reception excellent location is different could do with location and access explanation before going
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel recommended

Locating the hotel was not easy, better signage is required though been told by hotel building signage is restricted by council. Once found on 1st floor via 1920s lift very charming. Hotel is modern boutique like the photos. Room was comfortable. Location is central.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oct 2024

Hotel is small on one level in a municipal building. The location is excellent for exploring Naples. The room was very clean and stylish. The staff were friendly and helpful.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel in a building housing other businesses. We were a little concerned upon arrival because the immediate surroundings are somewhat chaotic. However the hotel itself is peaceful, the breakfast good, and the staff helpful. The area around the hotel grew on us! There’s an interesting market across the street where the locals shop. And it is indeed chaotic but has its own charm!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: We loved staying near Piazza Carità. It was close to many areas of interest and the metro. It was also extremely lively and walkable. Property: Clean and accommodating. Our flight was delayed and it meant we would miss a night at the hotel. They were super helpful in adjusting our booking. A hassle-free experience. Special thanks to Expedia support for helping with this. Overall, had a great time and would stay again.
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Gave it 3 stars because although it wasn’t the most comfortable stay, the room was clean and the staff was great, but definitely not worth what we paid. Pros: relatively good location, great staff (breakfast staff especially, were great), good breakfast, clean room. Cons: located in a plaza that had a lot of homelessness and they do approach you. Inconvenient if you’ll be out late - there is a gate that gets locked in front of the building during the evening, and if a staff member is not there when you call, you’re stuck outside. The room was SO WARM even when they tried to fix it, it didn’t make a difference. Safe in room didn’t work.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

N

Nice, modern style hotel less than 10 min walk to Galleria Umberto. The hotel is clean and the staff are very nice especially the lady that works the dining room during breakfast. The breakfast is basic eggs, bacon, ham breads, pastries, juices and cheeses. The walls in my room had a lot of scuff marks, I’m assuming from people’s luggage hitting the walls. There are a few marks on the bed linen and towels but I could tell they were clean. The proximity to the Main Street (Via Toledo) and square outside the front of the hotel was awful for me. All of the rooms face the street which is a very busy active street and square with vendors, families, emergency services and sirens, motorcycles, etc all day and night. It was very had for me to sleep with all the commotion going on out front sometimes until 3am. I had to sleep with 2 pair of AirPods (pros and maxes) on the 1st night. I spent hours the next day on the hunt for ear plugs. One of the front desk clerks tried to tell me the rooms are new and sound proof but I just smiled and said no, the rooms may have been renovated but definitely not sound proof. My last night I could hear the shower going from the next room over. There’s a giant metal gate at the front entrance of the building. When the gate slams close its very loud and to me sounds like a gunshot. My room was next to reception, directly over this metal gate and throughout each night it was bang after bang. I would stay here again but I would have to bring earplugs.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After some difficulty finding the entrance we found a really nice and high standard hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean , the stff are so helpful and nice.enjoyed my time and i highly recommend this place to z.
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
There was no Hot tub. Shower room drainage was terrible.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Optimal.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
the hotel is inside a block and you have to buzz in to get into the building. the room was fine and minimalist. the toilet was so uncomfortable to sit on.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel is located inside a building with other tenants. Entrance requires a code to the building. The ad in Expedia represented a 24 hour airport shuttle - there is no such shuttle. The hotel arranges for an airport transfer at a hefty fee. Breakfast begins at 7. I was leaving at 630 when the food was already laid out and I asked if I could grab some morning pastries and was told no. The rooms are big and clean and decorated in a very simple and simple manner - no couch or chair.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Room comfort

Very noisy room

Very Noisy room, no insulation, someone plays video on is smartphone during the night, impossible to sleep, at 8am, construction strats just behind the window....horrible !
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Impossible to find at night. We went up and down the block 5x before I called them to point me to their gate. Area outside not clean and looked a bit shady with many different characters. Staff is nice and professional. Hotel room was very clean and modern. Building elevators require you to open multiple doors as if I am living in 1980. Honestly I wouldn't come here again.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is perfectly located in the center of Naples. The only problem they have are serious construction issues. We had been assigned three rooms with severe issues before we finally got a good room. In the first room, the window fell out of the frame after opening it. Second room could not be opened, and the AC was broken. Third room could be opened, but inside it was terribly hot - AC was out of order. Fourth room was good. However, the staff was very kind and coped well with the situation.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem, perfectly positioned.

We found this hidden gem when we were let down by another stay and had to book very last minute. From the start we found ourselves landing on our feet. Helpful friendly staff in a small, secure hotel within a multi service building, Soul Art Hotel is ideally positioned between the Spanish Quarter and the western end of the Spaccanapoli. Walkable to all main sights, and immersed in Neapolitan energy. Due to our circumstances we also stayed in their sister property within the same building; Piazza Carita Boutique Hotel. A small but tasty breakfast buffet accompanied by perfect cappuccini served in the Soul Art whether staying there or the Boutique sister. Both are separated by just 2 floors and the building foyer. We wouldn’t hesitate to choose either again. On a practical note, many hotels in Naples are within multi purpose buildings and therefore sometimes not obviously marked. You can find this property by standing in Piazza Carita and facing Burger King. Number 32 is clearly marked to the right of BK. Check in is likely to be time sensitive according to building concierge hours so it’s worth checking the booking info for that.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait hotel belle emplacement
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sono stato molto bene in questo albergo. Posizione perfetta in Via Toledo, camere pulite, personale gentile e disponibile. Lo consiglio.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vreemde ingang maar eens in het hotel was alles perfect.
Stayed 2 nights in Jul 2026

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