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"The room was great. Clean and with wonderful views. The staff that checked us in made us wait more than 30 minutes because supposedly they did not have the room we had requested (corner room). I kept asking if everything was ok because they were speaking Japanese and finally he told me. Then he just said sorry we don’t have your room. And that was it. He didn’t offer an upgrade or any vouchers or anything. Just, sorry we don’t have your room. Then he said if it was ok if we stayed in a ‘family’ room. I didn’t know what he meant but in the end, when we went to the room, it was still really clean and nice."

"Loved the onsen Close to main hubs "

"Located only a couple of blocks from the main train station, this hotel was a great pick. Incredibly clean as you must take your shoes off at the entrance and roll your luggage through water before entering the lobby, and your room. The variety of hot springs baths you can choose from and the extras, such as evening noodles, ice creams and massage chairs make this a great place for families to stay. There are a number of reasonably priced restaurants nearby along with a token Don Quijote just down the street. Also on the same road as public buses 205 and 206 which take you to the tourist attractions such as the golden Pavillon. "

"Location was close to many attractions. Staff was very helpful"

"Great location and walkable for any places."

"I loved it"

"Everything was efficient and clean. Just was confused by the system where they leave supplies at your door, like where to put dirty towels if fresh ones are left at the door. The lifts get crowded."

"The location is very accessible to train, food and shopping. It offers free laundry services. We love it!"

"This hotel was excellent mostly because of the great staff. Everyone was so helpful for a non Japanese speaking group. The restaurant was delicious but I didn’t try the Japanese one due to time. I would recommend it to anyone!"