Hotel dekat National Fred Harvey Museum

"Was the worst experience for us first thing they gave us a room the was not clean smelling bad. They didn't clean, I said in the from desk., they changed us to other was same dirty, and had bugs in the bed. We can sleep for the itching. We paid for two nights, but we can't stay one more week left and we called for refund for one night. I still waiting for my refund."

"There was no staff available and we could not have our fully paid and reserved rooms, we stayed for over an hour and called every possible number and no one responded. We were told by other guests that the staff leaves early many times and no one will be available to help you get your rooms. We booked two rooms and we could not have keys so we had to drive all the way back from Kansas to Ohio without sleeping. Horrible experience, We will request a full refund."

"Very good costumer services. In ten days they cleaned the room only two times."

"Out of town guests stayed and loved it. "Very nice""

"Loved the feel of the place. It was very nice, the people were nice and the Tesla charging station is a great touch on the property."

"Didn’t get money worth for the $500+ stay. Paint chipping everywhere, there are no microwaves in the rooms, the hot breakfast is really nothing but oatmeal, the pools were nasty I was hoping to get in after a long drive. It was completely disgusting."

"The rooms are not cleaned, there’s no one in the front desk after certain hours. The breakfast area was closed during the 7 to 10 am hours. Those hours are the operating hours. There’s no fan in the bathroom to help with ventilation. There’s door lock to access the guess’s room does not work. Anyone can walk in to the guess’s room area. There was a housemaid that vacuums the hallways. When asked the room’s cleaning. She indicated that they only provide towels and do not clean the rooms. Worst...

"It’s was perfect for my needs"

"I love that the place was in a peaceful location. Great coffee."

"An incredible place. The history is amazing and well maintained. The staff are very kind and helpful, highly recommended."

"Got this hotel last minute for the World Cup. The staff was more than amazing. Unfortunately I wasn’t able to get his name but there was guy working during midnight, he picked us up from the airport and checked us in super quick, couldn’t asked for a better experience. Room was comfortable and spacious."

"Great location. Super Staff. Comfortable beds, A/C was great, lots of hot water in the shower, very positive experience for me."

"Everything was clean, recommend, excelente place to stay."

"Great"