"Front desk staff was great! But we had to change rooms 3 times. The first two were old and door broken/ no WiFi. The third room was actually like the picture in the advertisement. Very disappointed For a 9.2 star rated hotel . It is more like 3 star hotel depending on what room they give you."
"From the moment I stepped into the house, I was welcomed with open arms by the wonderful hostess, Abir. She made me feel immediately at home and like I was staying with family.
This place is magical, filled with history and generations of stories. The room had everything I needed, and the bed was very comfortable. But what made my stay truly special was the warmth and genuine hospitality.
I would come back in a heartbeat and highly recommend this beautiful place to anyone visiting the holy town...
"Das Hotel ist abgewohnt, sowohl was die Bausubstanz also auch die Einrichtung angeht. Das Zimmer ist simpel, klein, ungemütlich. Das Hotel ist sehr hellhörig. Das Frühstück sehr einfach. "
"Terrible experience. Dirty room. Mold on walls. There was a leak in the toilette that wasn't fixed until 9:30 pm when we were going to sleep already. We couldnt go to the toilette or shower during the entire stay. It was very noisy. You could hear everything from other rooms or from street. We couldn't sleep at all. They didnt find us another room or compensate us. Will not recommend going there to anybody!!"
"I had an amazing time at the hostel. The place opened just a few days before of my arrival so everything was newly renovated. The staff was so helpful and did everything to make their guests feel welcome. It's also very clean and location is excellent just minutes away from city sights."
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