Search Hotels Near Neptune's Staircase, Fort William

"Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great "

"It is an amazing place - beautiful - our suite (queen’s suite) was incredible. The staff are amazing and cannot do enough to make your stay perfect. The food is incredible- highly recommend their amazing dinner service. This our second time staying there and we will come back next year."

"Wasn’t really sure what to expect due to the renovation work currently in progress but actually it didn’t make any difference. The view from our room would have been the same, the back of an old BT building. The room wasn’t a hotel suite but more a mini apartment in a block at the back of the hotel, it looked like the photos but once you were in the room the finishing off wasn’t great. Carpet trims loose, safe on the floor so you had to be on your hands & knees to use it. Shower tray was shallow so looked nice but drained really slowly. On arrival the room was cold and didn’t really warm up until the 2nd day. Nice to have a sink & fridge but the sink has no drainer so awkward to wash up. No table mats or coasters and the tables are wooden, there were already ring marks on the tables. My eyes have been itchy all weekend, guessing it’s most likely there had been a dog in the room as now we have left my eyes are fine. We never went into the hotel except for checking in. Unlikely we would book again."

"Nice little hotel in walking distance, about 15 min, to sone shops and places to eat. Would stay here again for sure. "

"Room wasn’t up to standards and shower was cold and building was falling apart would like a refund "

"Lovely and clean, everything you need for a comfortable stay is provided, towels, washing liquid, toilet paper etc. the electric meter doesn't really run away with a lot of money. Owners are very helpful and friendly. Grandsons loved the Deer, sheep and chickens oh and playing with the dogs. "

"Clean room and friendly service. Highly recommended."

"Minimal but beautifully decorated and large room with great view. Continental breakfast included which we greatly appreciated. Easy check in and checkout process. They even thought of earplugs if you need it. One of my stays in Scotland so far. Truly felt like home away from home."

"This is a beautiful property! We had a balcony with a spectacular view of the mountains. The hosts made us feel so welcome and were so helpful! And the breakfast was delicious!"