Hotel Menerima Tamu LGBT di Neustadt

"Several encounters with rude staff. Front desk unprofessional and made unacceptable comments. Perhaps need to revisit basic hospitality foundation and understand their job. Would never stay there again just for the staff."

"Excellently located for sightseeing, in the centre of the old town. Staff on the front desk were really helpful - my friend and I were given a double room instead of a twin for two nights and they swiftly managed to move things round for both nights to remedy that. Very helpful with taxi booking at the end of the stay too. Breakfast was good and nice to be able to sit in the courtyard on a sunny morning. Room fine, comfortable beds and decent shower."

"A great place to stay! Would highly recommend."

"First of all, there was a massive queue for check-in, and this didn't seem to make any difference to the behaviour of the check-in staff, who continued to chat to each individual guest with no sense of urgency while the queue just got longer and longer. Secondly, the decor in the lobby was almost laughable, with exposed plaster and patchwork. There was some kind of jerry-built lighting system above the check-in, which seemed like it had come off a campsite. The carpets in the corridors are...

"A very nice parsley decorated hotel which suited my needs.The receptionist was very helpful and kind.The room was clean and the bed comfortable.Reccomended"

"Top Lage, Inventar etwas in die Jahre gekommen. Frühstück abwechslungsreich. Check-in hat lange gedauert, da wohl vor kurzem auf ein neues System umgestellt wurde"