Hotel dekat New Hope Valley Railway

"Wonderful staff"

"The staff at this hotel are exceptional! Especially Tara at the front desk!"

"The staff was kind. Our room was clean. The breakfast had a wide variety. I did request an early check in, which they did not accommodate, but other than that our stay was decent I will say that other people staying at this property were extended loud well after 2am, so that made it difficult to sleep."

"Good quality, clean and nice."

"Great staff and super convenient location."

"Sadly my experience was poor! From check in wing poorly staffed. Waited an hour to check in and made me lose my prepaid parking spot due to lot being closed as was late for entry to lot and had to walk a far distance and be late for concert. So upon entering non smoking room, it smelled like smoke and the shower was dirty and the floor dirty and the fridge not cold enough for food and drink. The pool closed for maintenance and the breakfast was very low quality. Disappointed for being in a very...

"the 2 rooms I had had needed update. the maid service was great. everyone agreed you with a hello or good morning. it will be nice to see the changes that are going to me made.i will return. "

"5"

"The location is ideal. Safe area and accessible. However, the hotel is not well maintained, looks dirty and the customer service is less from ideal."

"When we arrived we were given a room key to an already occupied room. Which could have been very awkward if the person would have been in the room. Then once we received our room key the room was very dirty and when we removed to cushions to pull out the couch for our kids there was either vomit or some sort of substance all over the pull out couch. Absolutely disgusting. Women t at the front desk was understanding and refunded our money. We had to drive home at midnight. Terrible experience"