Outdoor pool, pool loungers

Reviews of The Olivier House Hotel

2.5 out of 5
The Olivier House Hotel
828 Toulouse Street, New Orleans, LA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1018 out of 1223 reviews" "
Rating 8 - Good. 160 out of 1223 reviews" "
Rating 6 - Okay. 28 out of 1223 reviews" "
Rating 4 - Poor. 11 out of 1223 reviews" "
Rating 2 - Terrible. 6 out of 1223 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property! Unique and beautifully done. The staff was amazing and we were close to everything. We will not stay anywhere else when in New Orleans!
Stayed 2 nights in May 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and funky with the kindest staff ever! 4 old 1840s buildings have been converted into this stunning property; every corner was something new and charming. Great location. Would definitely stay here again.
Stayed 5 nights in May 2024

10/10 Excellent

Reade

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This place is great!
Stayed 5 nights in May 2024
Response from Jim on 11 May 2024
Hi Reade, for a man of few words, the ones you chose sure are our day. We’re happy you had a great stay and hope to see ya’ll again sometime, Jim

10/10 Excellent

lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel and Staff .... Beautiful room with balcony , gorgeous lobby and lounge . I truly enjoyed staying here and plan on a return visit .
Stayed 5 nights in Apr 2024
Response from Jim on 11 May 2024
Hey Lorraine, It was sure a pleasure to have ya’ll with us for a few days. We are fortunate that most all of our guest are fun loving and nice people. Our job is to help guest have the best experience possible and our nice guest sure motivate us every day to want to do that. We appreciate ya’ll choosing to stay with us while you were in the Big Easy, Thanks, Jim

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was nice. Coffee pot and fan in the room didn’t work. The room was smaller than what we thought but over all it was very clean and a nice place to stay.
Stayed 1 night in May 2024
Response from Jim on 8 May 2024
Hi Crystal, Glad you found the Olivier House to be nice, but we are sorry if your coffee pot didn’t work. Next time you are with us, please know that we keep extra of every item in every room, so if something is not working, just let us know and we will replace it immediately. Thanks for your review, Jim

6/10 Okay

Michelle

Liked: Staff & service
Stayed 3 nights in May 2024
Response from Jim on 8 May 2024
Hi Michelle, thanks for staying with us and fir taking the time to leave a rating, Jim

10/10 Excellent

Chelsea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always such a pleasure staying here. We have stayed at this property over 10 times at least. Great staff, quiet, convenient being so close to bourbon. We are returning this month for my 32nd birthday.
Stayed 1 night in Feb 2024
Response from Jim on 4 May 2024
Hey Chelsea, We have a lot of guest that return back to the Olivier House, but for someone as young as you are, you have racked up a pretty impressive number of stays. We sincerely appreciate it. Speaking of your age this year on your birthday, that is just about the perfect age. You're old enough to recognize your mistakes but young enough to make a few more! Thanks again for coming to visit so often, it is a pleasure to have you every time. See you soon Birthday Girl, Jim

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Jim on 4 May 2024
Hey James, It has been said that jobs fill our pockets, but good travel and adventure fill our souls. We hope you went home filled to the brim. Thanks for your perfect 5 out of 5 rating of the Olivier House. Hope to see you again sometime, Jim

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jim on 3 May 2024
Hi Mark, Thanks for the perfect 5 out of 5 rating. As for not leaving any comments, no worries, we don't mind a bit. The reviews that we are wary of are the ones that begin with the sentence, " just a few words"... Thanks for staying with us and hope to see you again, Jim

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Although half a block off Bourbon St., t was very peaceful and quiet. Friendly, helpful staff! Building is 'of a certain age' (Historical, 19'th Century), full of interesting antiques. Lovely internal courtyard garden(s). Will go back
Stayed 2 nights in Apr 2024
Response from Jim on 1 May 2024
Hey Joseph, nice to see that you found the Olivier House to be peaceful and quiet. I enjoyed your interesting description of the building be "of a certain age". Just for fun, here is a quick rundown of the history. The Olivier family built it in 1839 at a cost of what would be about 8 million dollars in todays money. So, one can see that they were a pretty wealthy family. Also interesting to note how much further a dollar would go in those days as it has cost more than that just to do the recent restoration that we are just finishing. Ah....the good ol' days when a dollar was still a dollar. Anyway, we are glad ya'll enjoyed the hotel and, speaking of dollars, hope that you feel you got good value for your money. Thanks for staying with us, Jim

10/10 Excellent

Marie Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had all the charm and atmosphere I was looking for in my first trip to New Orleans. It met all my expectations and the area was great for walking pretty much everywhere in the French Quarter. Being so close to Bourbon Street I was prepared for some noise, but I find it very quiet when we were in our room.
Stayed 4 nights in Apr 2024
Response from Jim on 1 May 2024
Hi Marie, Great to see ya'll found the Olivier House charming. We think it is the most charming hotel in the city....but...we might be just a tad bit bias! As for the hotel being quiet even though it's close to Bourbon street, we hear that very often. One would think it would be noisy, but the way the courtyards walls are built it does keep the noise out very well. Of course the rooms on the street side can sometimes pick up a bit more noise so we recommend interior rooms for anyone who likes it super quiet. Anyway, glad ya'll enjoyed yourselves and we hope to see ya'll again sometime, Jim

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Olivier House is a unique, charming, historical hotel. The property is filled with antiques and around every corner there seems to be a hidden courtyard or beautiful garden. It is very close to Bourbon Street which makes it conveniently located in the middle of the French Quarter and all of the shops and restaurants that the area has to offer. That also means it can be very loud into the middle of the night which can make sleep difficult. Our room, while comfortable, had a very strong musty smell (overwhelming smell) and the floor was dirty, especially an area rug that was filthy, The bathroom was updated and the shower had good water pressure and 2 shower heads. The beds were very comfortable and the property as a whole was unique and a fun place to stay for a few nights. The house cats were a huge hit for our child. The cookies were a huge hit for my husband.
Stayed 3 nights in Apr 2024
Response from Jim on 2 May 2024
Hi Nicole, Glad that you liked the Olivier House and had a good time. We usually get reviews stating how quiet the hotel is, so I do wish you had told us if you felt your room was too noisy, as we would have gladly moved ya'll to another room. As for the musty smell, I am a bit puzzled, except to say that all of the city can have a bit of a musty smell in the spring, it is built on a swamp, however it would be odd for a room to have that smell as the a/c system would filter out any outside odors. I do apologize if your room had any musty smell at all, and again I wish you had let us know. We are more than glad to give a guest another room for any reason they wish. We want every guest to have the best trip possible and so we are more than happy to let guest look at more than one room, if others are available, and let them choose which one they like best or to move rooms during their stay if they wish. Thanks for staying with us for a few days and hope to see ya'll again, Jim

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This what such a wonderful place to stay! Thank you! The customer service was outstanding!
Stayed 2 nights in Apr 2024
Response from Jim on 27 Apr 2024
Hi Sean, We're so happy you liked the Olivier House, and thanks you for bragging on us. Grandma always said we were just perfect...bless our little hearts! And yours for writing your nice review. It was a pleasure to have ya'll with us and we hope you come back to see us again sometime, Jim

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Olivier House, as always. The staff were so kind and accommodating and the rooms and property are a beautiful homage to New Orleans architecture. I will be coming back again for Jazz fest and look forward to my stay.
Stayed 1 night in Apr 2024
Response from Jim on 27 Apr 2024
Hi Victoria, Since you mentioned the architecture of the Olivier House, I thought I'd give you a little history of it so you might enjoy it even more on your Jazz Fest visit. Room 106 behind the main courtyard were the stables, behind that, was the carriage house, and room 105 on the courtyard was the kitchen. Past the breezeway leading to the swimming pool was the "cave a vin" where wine was stored. At the time of Madame Olivier's death there were over 600 bottles stored there. The architect of the house was the famed frenchman J.N.B. DuPouilly. We like to think it was his MOST impressive building....well, of course he did also work on a "tiny" job on Jackson Square called the Saint Louis Cathedral....ok....we suppose that is a nice building also...if your into that sort of thing! Hope your next visit is even more fun than your first. Until then, Jim

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This properly has a unique history and was very quirky in a lovely way that made me feel like a part of Old New Orleans.
Stayed 4 nights in Apr 2024
Response from Jim on 27 Apr 2024
Hey Cara, Your description of the Olivier House being "quirky in a lovely way" was interesting, because I think those were the same words my friend used to describe me to my future wife before he arranged a blind date for us...well, I'm sure that my wife would at least agree with you about the Olivier House. In seriousness, we are delighted that it made you feel like a part of old New Orleans. That is the very essence of good travel, and to take that home with you is priceless! So glad you had that experience and we hope that ya'll come back to see us again sometime. Until then, Jim

10/10 Excellent

karl

Travelled with partner
we LOVED this place- all the charm and history was left in this place over the years- when we come back to new orleans this is where we're going to stay-
Stayed 4 nights in Apr 2024
Response from Jim on 27 Apr 2024
Hi Karl, I was intrigued by your comment saying that "all the charm and history was left in this place." You are exactly right. As you probably know we are just finishing a multi year restoration of the Olivier House. It is the most complete restoration ever done in it's nearly 200 year history. However, we were very careful not to change or "fix" anything that would take away from the authentic feel of the building. 200 years of people touching handrails, window sills, walking on hardwood floors, turning doorknobs, etc and the worn places it leaves is what gives a place it's soul and character. Newer is not always better. Certainly not when it takes away the history of a place. We did add all the modern conveniences in, but we always tried to do it it a way that is unintrusive to the original feel of the Olivier House. It was so important to us to get that right, so your review really makes our day! It was sure nice to have ya'll with us because we love sharing this classic place with people like you. That is what makes it fun for us to work here. Thanks for your nice review and hope to see ya'll around, Jim

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent beyond compare
Stayed 3 nights in Feb 2024
Response from Jim on 26 Apr 2024
Hi Connie, We try to only hire staff that are genuinely nice people in their everyday life. We can teach a new staff member many things, but if a person is not sincerely nice, we cannot make them so. Iron ore cannot be educated into gold and a person cannot be "taught" to be nice...well, maybe in the fake like corporate hotel kind of way, but really that is just not good enough. At least we don't think so, and we're glad you don't either. Thanks for the nice compliment which I will be sure to pass along to everyone. Thank you also for staying with us. It was our pleasure to have you, Jim

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Hosts and Great location.
Stayed 3 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Kerry, For a man of few words, the ones you chose made us happy. We're delighted you had a good time, Jim

8/10 Good

E.V.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think the location to Bourbon Street is fantastic. What I was unaware of was that the hotel had so many unlevel areas. Which is not a problem if you are aware, but my now that I’m almost 30 I think about how coming home drunk in heels would be a risk. So I opted for flats for easier inebriated ambulating back to my room lol. The hotel is beautiful regal rooms and decor that make you feel comfortable yet has an opulent ambience. The hotel offers valet parking for $38.00 per day but for us staying one night it wasn’t an issue.
Stayed 1 night in Apr 2024
Response from Jim on 26 Apr 2024
Hi E.V., Glad you enjoyed the Olivier House. As for your pondering and perturbations concerning your inebriated return, I might suggest asking for a ground floor room on your next stay. As most of our guest return back in a sober state, this is not usually much of a concern for them. However we did have one guest get arrested recently because he had left his car at the bar and taken a bus back to the hotel. As it turned out, he was in no condition to drive that either! Glad you had a good time in New Orleans, Jim

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Mark, thanks for staying with us, and for taking the time to post a rating, Jim

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Stephen, The Olivier House is not for everyone. We are sorry to find you in that group and hope your next trip finds you in a hotel that is a better fit. Thanks for giving us a try. If you are in the French Quarter sometime in the future, no matter where you are staying, you are always welcome to stop by and get a free drink, snack, use a bathroom or just take a break on one of the courtyards. After all, you have been our guest once and so are always welcome, Jim

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jim on 26 Apr 2024
Hey Dawn, we thank you for the perfect 5 out of 5 rating. As for you not leaving any comments, we like to think that you were just so bedazzled by how good looking and perfect the staff here is that we just left you speechless....yea, we know, but it helps us sleep better at night. Thanks, Jim

10/10 Excellent

shaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Shaida, Thank you for the 5 out of 5 rating. They say that good travel will leave you speechless, and then turn you into a story teller. We hope that has been your experience at the Olivier House. Thanks for choosing to stay with us, Jim

10/10 Excellent

Rebekah

Stayed 1 night in Apr 2024
Response from Jim on 9 May 2024
Hi Rebekah, I suppose your perfect 5 out of 5 rating says it all.No need for commentary. Thank, Jim

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed in different places in New Orleans over the past 25 years and this will be the only place we stay in the future. The unique charm and history of this hotel epitomize all that is best about the French Quarter. It is like coming to stay as a guest at the home of a distant relative--you've got a great base to explore from, you can stop down to get a coffee, water, or snack at any time, and you don't feel like you're in an impersonal hotel. The houses that make up this hotel have a faded elegance that is comfortable if not always super convenient. For instance, in a driving rain, you might need an umbrella to get from your room to the lobby. Our room had a drip from the ceiling one morning during an unusally heavy storm, but the room was so spacious that it was only a minor inconvenience and it did not last long. If you are not comfortable with stairs or uneven floors, you will probably not be as much of a fan as we are. But the multiple courtyards, catwalks, unique rooms, and personal charm of this place provided exactly what we wanted. Can't wait to book another stay.
Stayed 4 nights in Apr 2024
Response from Jim on 26 Apr 2024
Well... Kathleen, As for you having spent 25 years staying in other New Orleans hotels....we offer our sincerest condolences and deepest sympathies for your loss of time. As we acknowledge the terrible tragedy of so many lost years of not staying at the Olivier House our thoughts and prayers are with you! As you know, in New Orleans, we are somber on the way to the cemetery, but make music, dance and are joyous on the way home. In like manner Kathleen, next time you come to the Olivier House, ask the staff to notify me. I am going to see to it that you get every perk available to make sure that your next trip to New Orleans is the best ever.... Welcome home Kathleen! All joking aside, it was a pleasure to have you with us and we are so glad you found us. We will look forward to your next stay. Remember to have the staff contact me before you arrive. Until then, Jim

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member we encountered was nice and knowledgeable. Helpful and considerate. The balcony queen room amazing atmosphere. Only the noisy equipment taking trash out on the street woke us a few Times. Would definitely recommend a stay there.
Stayed 4 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Cassandra. We believe that no matter how beautiful or well located a hotel is, it can never be a great hotel without a nice and helpful staff. So, your review is music to our ears. As for the city trash crew making too much noise, we apologize. They can sometimes make a bit of noise. If one is a super light sleeper, a balcony room on the inside or any inside room for that matter is a good choice since they are so very quiet at all times. Next time ya'll come, let us know if you would prefer one. We are always glad to get our guest any type room they would like. It was sincerely a pleasure to have ya'll stay with us, Jim

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hey Sherri, Thanks for the perfect rating. As for you not giving any comments, I understand how you feel. Like the time the preacher asked me to lead the church in a silent prayer...sometimes you just don't know what to say. Well, your rating says more than enough. Thanks, Jim

10/10 Excellent

MELANIE, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jim on 26 Apr 2024
Hi Melanie, we're thrilled that you feel we deserve a perfect 5 out of 5 score. Thanks, Jim

10/10 Excellent

Max

Stayed 1 night in Apr 2024
Response from Jim on 3 May 2024
Hi Max, Great to see you enjoyed the Olivier House. It has been said that travel is the only thing you can buy that makes you richer...We hope you got your money's worth and then some at the Olivier House. It was a pleasure to have ya'll with us, Jim

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the proximty to all of the shopping and areas in the French Quarter. We were able to get out and walk everywhere we wanted to explore on this trip. The hotel is a renovated residence with a ton of historical charm and flavor which I enjoyed and the courtyard was a cool and pleasant respite from the crowds.
Stayed 3 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Kevin, It has been said that to get to know New Orleans, you don't need a guide book, just a good pair of shoes. Sounds like ya'll went about it the right way. So many others have commented, as you did, that returning home to the courtyards is like coming home to an oasis in the middle of the French Quarter, where one can just chill out and relax. We're happy to hear that you enjoyed it. Thanks for staying with us while ya'll were in the Big Easy, Jim

8/10 Good

Jennifer L

Liked: Cleanliness, staff & service
Nice property
Stayed 4 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Jennifer, Glad you enjoyed your time at the Olivier House. Hope ya'll come back to see us sometime, Jim

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stepping into the Olivier House Hotel you know you are in for a treat. The beautiful facility and welcoming staff make for a one-of-a-kind stay that has you dreaming of your future visits to the city.
Stayed 3 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Kara, I think we would have to agree with you that the experience at the Olivier House is a one-of-a kind stay, at least in the U.S. There are hotels in Europe like the Olivier House, but not many in the U.S. In truth, it is not for everybody, nor is it intended to be. There are plenty of hotels for mass tourism, and we suppose the masses must like them or else they would not keep building them. Unfortunately, so many hotels nowadays not only fail to immerse one into local culture, they almost shield one from it. We believe the essence of good travel is to not just know what a place looks like, but to know what it feels, taste, and sounds like, and to know what it feels like to be a part of that. Then when you go home, you take a part of that with you. That is a priceless souvenir! New Orleans is not just a city, but a whole culture and one's hotel ought to feel authentic to that culture. That is what we believe....we're glad you do too. It was a pleasure to have ya'll stay with us, Jim

10/10 Excellent

Eric, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a magical experience at the OHH! We stayed in the honeymoon suite (for our anniversary), and loved the quirkiness of the old architecture and nooks and crannies everywhere. We do think a ghost profaned my wife, one of her shoes was in an armoire; we have no other explanation. The suite feels very decadent, large rooms surrounded by balcony over Toulouse and Dauphine. It is a loud room due to the French quarter traffic, but we really loved our stay. Thanks!
Stayed 3 nights in Apr 2024
Response from Jim on 26 Apr 2024
Hi Eric, we're pleased that ya'll had a good stay and interested to hear your ghost story. As you know it is hard to hire employees these days and so a while back the ghost decided to go on strike. They wanted better pay, time and a half on the weekends, a heath care package (we can't imagine why), and maternity leave (again, why?). All we ask for is an honest days scare for an honest days wage. Our people spoke with their people, who where not actually there, but were there in spirit, and we got something worked out. So it is great to see that they are back on the job and perplexing, if not scaring our guest. BTW, if you are curious about our real thoughts on ghost, we do hear stories like yours from time to time and have no explanation for it ourselves. It does make things fun and interesting whatever may be the answer. Speaking of fun, it was great to have ya'll at the Olivier House. Thanks for your review, Jim

10/10 Excellent

Scott

Travelled with family
Liked: Amenities, property conditions & facilities
The Olivier House was old and adorable. One block off Bourbon Street which can be noisy at night with loud cars and sirens. Storage is limited. Amenties plenty. Staff very helpful and knowledgeable of the area with house cats inviting.
Stayed 2 nights in Apr 2024
Response from Jim on 25 Apr 2024
Hi Scott, "Old and adorable" is a pretty good description of the Olivier House...well, I guess it could also be a pretty good description of our grandmother. Except that grandma didn't just have a multi million dollar restoration....hey, she doesn't need it. She is just perfect the way she is. I mean grandma, but we like to think the Olivier House is also. Anyway, before I become too confused, let's just say, thank you for staying with us and for your nice review. Hope to have ya'll with us again sometime, Jim

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will legit stay here every time I come to New Orleans now. Staff is extremely friendly and the room was so cool. Sure it’s ’out dated’ it’s over 200 years old lol. Super historical and so close to the party on Bourbon. They have free water and snacks/coffee. Was great to wake up in the morning, grab a coffee and biscotti to sit and read on my balcony. Just amazing place to stay!
Stayed 3 nights in Mar 2024
Response from Jim on 25 Apr 2024
Hi Bryana, I had to laugh when I read your comments about the Olivier House being "out dated." Every once in a while we get someone who just really belongs in a mundane chain hotel and they don't really "get" the Olivier House. That certainly was not you! You are a girl after our own heart...now, whether we are all the "cool kids" who get it or just the crazy ones who don't care about what the tourist masses want, I will leave for you to decide. Either way, great to have you in the club! Looking forward to seeing you again, Jim

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, the place truly felt magical. I would absolutely stay there again and recommend it to anyone looking for a place to stay near all the tourist activities. A really unique place with a rich history : )
Stayed 1 night in Mar 2024
Response from Jim on 25 Apr 2024
Hi Karen, To be called magical is a pretty high compliment, so thanks. Isn't it so nice when traveling to find a place that feels magical and that just takes us away from our normal life and let's us experience a different life for a few days. As travelers ourselves, that is sure what we are searching for. So we are thrilled to hear that is what ya'll found at the Olivier House. I just want to say that it was also nice for us to have ya'll with us for a few days. Hope to see you again, Jim

10/10 Excellent

tree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jim on 25 Apr 2024
Hi Tree, Glad you had a good time at the Olivier House. Thanks for the perfect rating, Jim

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jim on 25 Apr 2024
Thanks Angela for the perfect rating. Hope to see you sometime in the future, Jim

10/10 Excellent

Piriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, location is perfect in the center of the actions and not too noisy, about 2 mins walk to Bourbon street, 5 mins to Jackson square. Hotel decor is very unique make it feel like a vintage old style home back in the day. Would definitely go back to stay there again next time I visit New Orleans.
Stayed 2 nights in Mar 2024
Response from Jim on 25 Apr 2024
Hey Piriya, We are fortunate to be in such a good location and glad to hear you made the most of it by getting out there and walking around. That is a great way to experience the French Quarter. Until next time, Jim

10/10 Excellent

Emily

We brought our teens to the Olivier House for the weekend, and we all loved it. It was in a great location for walking to anything in the French Quarter. We loved the resident cats, and the staff was very helpful. We forgot two dresses when we left; the staff helped us locate them and mailed them back to our house. We would stay there again!
Stayed 2 nights in Mar 2024
Response from Jim on 25 Apr 2024
Well Emily, if your teens had a good time then all we can say is Mission Accomplish! Someone once said that traveling with teens can sometimes be about finding new and exotic places.....to irritate each other! Well, we believe that does not need to be the case, and we're glad that ya'll proved it. Good on you....and on us, if we may say so....since you already did. Bring the teens back anytime, we are ready... game on, let's see if we can do it again. It was also our pleasure to have all of ya'll with us, Jim

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jim on 25 Apr 2024
Hi Linda, Thanks for the perfect 5 out of 5 rating, Jim

8/10 Good

Beth

Travelled with family
The charm of The Olivier House is excellent! If you want a place where you feel you’re stepping back in time stay here. The beds were comfy, staff attentive and the location can’t be beat. The 3 hotel cats were a bonus!
Stayed 5 nights in Mar 2024
Response from Jim on 25 Apr 2024
Hi Beth, We believe a hotel ought to be charming and and comfortable, so you review made our day. Thanks for writing it and for spending some time with us, Until Next time, Jim

10/10 Excellent

Denise, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay here! Beautiful, unique, friendly, helpful, comfortable, historic, great location… all these things and more. Bed was so comfy, bathroom nice, clean and the room was beautiful. I highly recommend this place and everything about it
Stayed 1 night in Mar 2024
Response from Jim on 9 Apr 2024
Hi Denise, Those are some pretty nice adjectives you used for the Olivier House. That will certainly help stroke our little ego! The nearby hotel's staff will surely find us unbearable for a while! Also, we're happy you found the bed, bath and everything else to be clean and comfy. All of those thing are also necessary to have a great stay at a hotel. We appreciate your nice review, Jim

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here, it was exactly the experience I had hoped for!!
Stayed 4 nights in Feb 2024
Response from Jim on 9 Apr 2024
Alright Ashley! Your review makes our day. We all travel to have that experience we hope for, and when it happens,... it is just golden! We're thrilled you had it at the Olivier House. Sincerely, it makes us happy, so thanks for your review and letting us know, Jim

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and perfect location!
Stayed 1 night in Mar 2024
Response from Jim on 9 Apr 2024
Well Robyn, you have mentioned two of the things we as travelers ourselves, consider to be the trifecta of a great hotel. To be beautiful, have a great location, and the third is to have a good staff. Because everyone always likes our staff, I'm pretty sure you do too....but,... since you did fail to mention them, and since you might be coming back again, let's just keep that little bit of info between ourselves. I see no need to let them in on our little secret ( you know how sensitive everyone is these days!!)...Of course, as you know, they are actually a fun loving, nonsensitive bunch and I like to tease them when I can. No worries, I'm not gonna rat you out. My lips are sealed. In seriousness, it was fun for us to have ya'll here and we sincerely hope to see you again sometime. Thanks for the nice review, Jim

8/10 Good

Tanya

Liked: Staff & service
The rooms were very unique, the views out the balcony were spectacular. My main complaint would be around some of the little details - like scratchy, old (or maybe cheap) bedsheets, holes in towels, stains on a couch, that sort of thing. That being said, the staff was lovely, there were complimentary snacks in the lobby/lounge, the building and rooms are just fascinating, and the hotel is very conveniently located for everything. If the hotel just got new sheets/towels and maybe switched out a few of the old, worndown upholstered furniture, it would be excellent.
Stayed 6 nights in Mar 2024
Response from Jim on 9 Apr 2024
Hi Tanya, Nice to hear ya'll enjoyed the Olivier House for the most part. I am a bit baffled about the scratchy sheets and towels. We actually custom buy those items and don't just get them from the same ol' usual hotel supply place with the thin sheets and towels that are so common in hotels these days. Because of that we usually get high marks from guest about them, so I apologize if that is not how you found them to be. I have already talked to housekeeping to see if they changed the soap we use or something like that. We want every guest to have a perfect experience and since yours was not, next time you come back, please ask the staff to contact me and I promise I will do something special to make it up to you. Until then, Jim

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful!
Stayed 2 nights in Mar 2024
Response from Jim on 25 Mar 2024
Hi Nancy, As travelers ourselves we know that the best hotel stays are when one finds themselves in a place that is just so beautiful that it makes you feel good to just be there and soak it all in. When one is in that kind of environment it is hard to worry about the day to day problems that may exist back home. That is what travel is all about. We hope that was your experience, Jim

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was pur second visit in 6 months. Our new favorite place to stay in the French Quarter. Amazing service. Free snacks, coffee and water, 1/2 a block to Bourbon Street, but very quiet/peacefulat night. It's an old 1800s mansion converted to a unique boutique hotel with spacious rooms with an old world feel. Love it!
Stayed 1 night in Mar 2024
Response from Jim on 25 Mar 2024
Hi David, Great to hear you found the service to be amazing. Our feeling is that no matter how well located or beautiful a hotel is, it can never be a great hotel without a great staff. Since you mentioned the free items, we recently had a hotel industry insider in the building and he politely commented to me, that it was foolish not to charge for these items as other hotels do. After he left, we all had a bit of a laugh about that. He clearly didn't understand the idea behind the Olivier House. If a hotel is gracious to their guest, the guest will appreciate it. Your review just proves that point. Thanks for writing it, Jim

4/10 Poor

Barbara

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good location,very vintage with unique decor. Bottom floor room on street outside hallway flooded. John, manager, was the only desk staff even acknowledged us anytime Hospitality zero except John.
Stayed 3 nights in Mar 2024
Response from Jim on 25 Mar 2024
Hi Barbara, I'm glad that you liked the location and decor of the Olivier House, but we are super sorry if you didn't find us to be hospitable. As you may have read in other reviews, we usually get very high marks in that area, so I'm not sure of what happened. However, I offer no excuses but rather just sincerest apologies. If you wish to return sometime, please ask the staff to contact me, and I promise we will make it up to your many times over. The Olivier House Hotel is built on hospitality and if you feel you didn't receive that, then I, and our family, will personally promise to make sure your next stay here is the best experience you have ever had. As for the outside courtyard flooding for a few minutes, that is not particularly uncommon in the French Quarter. About 2 or 3 times a year we will get a rain so heavy that the city drains cannot drain away the water fast enough. Since the French Quarter is barley above sea level, this has been the way since the founding of the city. That is why every single building is raised a bit above ground and why even though the courtyard in front of your room may have flooded for a short while, the water did not enter the room. Again if this caused any problem for you we apologize. Lastly, if you are in New Orleans again sometime and stay elsewhere, please remember that you are always welcome to drop by and grab a complimentary coffee, drink, snack or use a bathroom, or just take a break on one of the courtyards. After all, you have been our guest and so are always welcome. Hope to see you again sometime, Jim

10/10 Excellent

Deborah, Midville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an absolute gem! Staff is excellent. Location is excellent. We were so pleased. We were there St Patrick’s day. Toulouse St is but a quarter of a block from Bourbon Street and a block from Royal St. very walkable. We felt safe. Thanks so much to the host that checked us in, Chris and the host that checked us out- I didn’t get his name. I thought as I looked at the pool on the property next to us from our balcony, Iam so glad I found this place on Expedia.
Stayed 2 nights in Mar 2024
Response from Jim on 25 Mar 2024
Hi Deborah, We're glad you found the location and staff to be excellent. I'll pass along your thanks to Chris and the other staff. I'm sure they will be pleased that ya'll had a good time. I think most people feel good when they can do something to help another person have a good day, experience, holiday, etc and we are lucky to have a job where we get to do it everyday. It was a pleasure to have ya'll with us and again, we're thrilled ya'll had such a nice time. Hope to see ya'll around, Jim