Search Hotels Near New York Amish Trail, Randolph

"Actually never made our stay but had to pay. I tried to 'change' the date, not cancel, because we had a last minute issue and we are 7 hrs away. They wouldn't do anything for us. They were rude and said there are other places we could stay in the area. Just wanted others to be aware when they book. Make sure you are 100% SURE before you book. I know it was my fault, but Customer service was not good. They do NOT care about their customers at all."

"one staff member wasn’t very nice :("

"This place needs a major overhaul. Very outdated. Place is clean. "

"This is our second stay here and it’s a great, clean place. Staff is friendly. Breakfast included. A quick ride over to the casino. Recommend!"

"Our family had an amazing stay! The staff is so friendly and amazing amenities. "

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing. The curtains looked as if they were never washed/or cleaned since they were installed. The staff was ok, when asked if the facility was a shelter the gentleman hesitated on responding. Overall, this hotel needs a major overhaul upgrade and get rid of the rehab people if you want to stay in business. Suggestion: just convert into a shelter that helps rehabilitated people if that’s what you want to do. I’m sure most of your customers will agree. If Im paying to stay in a hotel then thats the atmosphere I’m expecting to see. Clarion do better. I will never be returning here!! "

"Breakfast was good. Parking was good. Needs a shower chair in handicap room."

"Perfect location, attentive staff - right near the Lucy statues. Nice history and photos throughout. Very near National Comedy Museum which is a must!!!!"

"Hotel is very dated- though clean, things are starting to fall apart. Someone had a oool party while we were there and the kids were very loud. Location of hotel is amazing. "