Teras rooftop

Ulasan untuk The Marmara Park Avenue

5 out of 5
The Marmara Park Avenue
114 East 32nd Street, New York, NY

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 587 dari 970 ulasan" "
Penilaian 8 - Bagus. 203 dari 970 ulasan" "
Penilaian 6 - Cukup Baik. 92 dari 970 ulasan" "
Penilaian 4 - Buruk. 48 dari 970 ulasan" "
Penilaian 2 - Sangat Buruk. 40 dari 970 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Marmara Park Avenue pada tanggal 28 Mei 2024
Thank you for the rating! We hope to see you again

6/10 Cukup Baik

GILBERTO, Simi Valley

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Not a 4 star hotel you expect
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 22 Mei 2024
Gilberto, thank you for sharing your thoughts. We appreciate your feedback and are committed to continuously improving. Our team strives to provide the best possible experience for our guests and will take your comments into consideration.

6/10 Cukup Baik

Shaurya

Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Waste of money. Room was old and kind of falling apart. AC did not work. The sink was backed up and wouldn’t drain for several minutes. Poorly designed - not a single socket near bed. If you can get a good deal, it’s a nice location and decent hotel but far from luxurious.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 20 Mei 2024
Shaurya, thank you for sharing your feedback. It's great to hear you appreciated the location. Your comments on the room’s condition and amenities have been noted. Our team is continuously working to improve our facilities and guest experience. We hope you consider staying with us again in the future.

10/10 Sangat Bagus

flight

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 15 Mei 2024
Flight, thank you for your kind words. The team at The Marmara Park Avenue is thrilled you had a great experience. We look forward to your next visit!

10/10 Sangat Bagus

Brian, Boca Raton

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 14 Mei 2024
Brian, thank you for your rating. We're delighted to know your stay at The Marmara Park Avenue was enjoyable. It was a pleasure to host you and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Rageb

Nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 13 Mei 2024
Rageb, it's wonderful to know that you had a positive experience at The Marmara Park Avenue. Your succinct feedback is highly appreciated. We're excited to welcome you back in the future.

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 7 Mei 2024
John, thank you for taking the time to rate The Marmara Park Avenue! We're thrilled to see you had such a stellar experience and we hope to welcome you back in the near future.

10/10 Sangat Bagus

Sadia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet. Location is good. Hamam was interesting.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 1 Mei 2024
Sadia, it's fantastic to see that you had a peaceful and tidy experience at The Marmara Park Avenue. We're delighted you appreciated our prime location. The Hamam is indeed a unique feature; we're glad you found it to be intriguing. We hope to see you back again soon for another memorable stay.

10/10 Sangat Bagus

Marylu, Princeton

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 1 Mei 2024
Marylu, it's wonderful to hear that you had an excellent experience at The Marmara Park Avenue. Our team works hard to exceed guest expectations and your positive feedback is truly appreciated. We look forward to hosting you again on your next visit. Thank you for choosing our services.

8/10 Bagus

David, Ofallon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed the location being so close to other fun NYC landmarks in Mid town! Great room and friendly staff and enjoyed the decor too!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 30 Apr 2024
David, it's wonderful to hear you enjoyed your stay at The Marmara Park Avenue. We're thrilled that our prime location, welcoming team members, and aesthetic appeal enriched your trip to NYC. Thank you for your positive feedback, and we hope to welcome you back soon!

8/10 Bagus

Jasmine

Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 19 Mei 2024
Jasmine, thank you for your review of The Marmara Park Avenue. We're delighted you enjoyed your stay. We look forward to welcoming you back soon!

10/10 Sangat Bagus

Dmitriy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had amazing experience at Marmara Park Avenue. The Staff at front desk was excellent and really helpful. Pool is beautiful, the room was clean. Definitely will come back once in a while for staycation.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Dmitriy, it's fantastic to hear you had an outstanding experience at The Marmara Park Avenue. We're especially glad you appreciated our attentive front desk team and our beautiful pool. Cleanliness is paramount to us, so knowing the room met your standards is rewarding. We can't wait for moments when you choose us for your staycations. Until next time!

6/10 Cukup Baik

Peter John

Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 26 Apr 2024
Peter, thank you for taking the time to rate your recent stay. We notice there is room for improvement and we assure you that we take all feedback seriously. We appreciate your contribution and hope to have the opportunity to deliver an even better experience on your next visit.

10/10 Sangat Bagus

Emily

Menginap 2 malam pada bulan April 2024
Tanggapan dari Marmara Park Avenue pada tanggal 9 Mei 2024
Thank you for the perfect rating.

8/10 Bagus

Svetlana

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 15 Apr 2024
Svetlana, we appreciate your high rating of The Marmara Park Avenue. We're glad you had a good experience with us and we hope to have the opportunity to serve you again. We're confident we can provide an even better experience on your next visit!

6/10 Cukup Baik

Shemar

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Carpet had stains and one of the lamps was missing lamp shade .
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 15 Apr 2024
Shemar, thank you for sharing your observations. We regret to hear about the condition of the carpet and the lamp during your stay. It's clear that some aspects of your room didn't meet your expectations. Rest assured, your comments have been shared with our team for review, as we're always looking for ways to enhance our guest experience. We appreciate you selecting us for your accommodation needs and hope to have another chance to serve you better in the future.

10/10 Sangat Bagus

James, Portland

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable and clean. Close to transportation access staff was very friendly.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Marmara Park Avenue pada tanggal 5 Apr 2024
Thank you for the perfect rating. We hope to see you again soon!

10/10 Sangat Bagus

Alberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love this place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 1 Apr 2024
Alberto, your kind words for The Marmara Park Avenue are greatly appreciated. We're thrilled to hear that you have such a warm regard for our hotel. Thank you for sharing your feeling with us, and we can't wait to welcome you back.

10/10 Sangat Bagus

Marylu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 1 Apr 2024
Marylu, it's wonderful to hear that your experience at The Marmara Park Avenue was a great one. Thank you for choosing us for your stay. We look forward to hosting you again in the future.

6/10 Cukup Baik

Katherine

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 20 Mar 2024
Thank you for staying with us.

6/10 Cukup Baik

Laurie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cons: Rooms very small/ pictures on Expedia were misleading. Thermostat in room wouldn't go below 71 and it was uncomfortably warm in the room. Bar / restaurant very small. Pros: Sauna was incredible!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 18 Mar 2024
Laurie, we appreciate your constructive feedback and are glad to hear you enjoyed the sauna. It's unfortunate to hear your experience didn't completely meet your expectations and you felt the space and temperature control were not up to mark. Our aim is to provide a stay that captures the comforts of home, so we will certainly use your feedback to improve. Thank you for choosing us for your stay and we hope to have the opportunity to better cater to your needs in the future.

6/10 Cukup Baik

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
The accommodations were good overall. Though we booked a room with two double beds, when we arrived at the hotel, we were given a suite with one queen bed. They said they could change the room but only if we paid additional money per night. They also said we could have a roll away for free. Neither option was sufficient and the staff were neither pleasant nor accommodating during that process. Additionally, we briefly misplaced our umbrella downstairs in the lobby. It had been put in lost and found. However, when we asked a staff person near where we left it she just acted like she had no idea about any umbrella and was very in accommodating or sympathetic. She also didn’t mention that if we didn’t find ours we could borrow one from the hotel. The room and items in the room showed signs of wear and tear. The need was not comfortable.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Aubrey- Reservation Manager pada tanggal 8 Mar 2024
Dear Ms Raitt,It is unfortunate, that you did not enjoy your most recent stay with us. Please kindly note that the room you initially booked was for our Deluxe Queen room with a single Queen bed and at the time of your stay we had no more of those rooms available thus our advice on providing a rollaway bed for free. Please see our Deluxe double-Queen for 2 beds. Nonetheless, as we continually strive to attain the highest guest satisfaction, we recommend contacting us directly to remedy the situation. Warm regards,Aubrey Guest RelationsThe Marmara Park Avenue

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, beautiful and clean building.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 8 Mar 2024
Kevin, we're thrilled you appreciated The Marmara Park Avenue's excellent location and attractively maintained premises. Thank you for sharing your experience with us. We hope to welcome you back in the near future.

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved everything! Will come back.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 4 Mar 2024
Jason, it's wonderful to hear you thoroughly enjoyed your experience at The Marmara Park Avenue. We are excited to welcome you back in the future. Thank you for your terrific feedback!

10/10 Sangat Bagus

Kateryna

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The parking right next door. Amazing place with upscale spa love it
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 1 Mar 2024
Kateryna, The Marmara Park Avenue truly appreciates your wonderful remarks. It's delightful to know you enjoyed our convenient parking and found our spa to be of an exceptional standard. We simply can't wait to pamper you again on your next visit.

2/10 Sangat Buruk

Prince

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The customer service was terrible from start to end. The lady was rude when I called and wasn’t very helpful. Then to make it even worse, the guests by our room were loud and sounded like they were fighting knocking furniture around in the room.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 4 Mar 2024
We appreciate you taking the time to share your feedback, Prince. We did investigate the noise and spoke to the other guests regarding the sound complaint. We also offered to change your room, but the move was refused. We did grant your request to stay only one night due to the noise.

10/10 Sangat Bagus

Misty

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing family experience!
This was my first stay at this hotel but it won’t be my last. I wanted to bring the kids to the city - for their first experience - and I couldn’t have picked a better spot to stay. We were close to everything - walking or taking the subway which was right next door. The hotel staff were kind and helpful. The pool was amazing and I loved that it was salt water versus chlorinated. Our room had a kitchenette which was perfect for a long weekend so we didn’t have to eat every meal out. It was also very quiet - which was wonderful after long days of walking. I would highly recommend this hotel for a weekend getaway as a couple or as a family!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 28 Feb 2024
Misty, your kind words about The Marmara Park Avenue are greatly appreciated. It sounds like the location, our team members, the salt water pool, and the convenience of your room's kitchenette all contributed to an enjoyable stay. Your recommendation, especially coming from a first-time guest who plans to return, is high praise indeed. It will be our pleasure to welcome your family back for your next New York City experience.

6/10 Cukup Baik

suzette

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loud
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 27 Feb 2024
Suzette, it's regrettable to hear of your experience with noise during your stay. We aim to provide a peaceful and comfortable environment for all our guests. Your feedback helps us address areas where we can improve. Thank you for taking the time to share your thoughts.

10/10 Sangat Bagus

Ariel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel with great staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 26 Feb 2024
Ariel, it's a pleasure to hear you found The Marmara Park Avenue to be a wonderful place to stay. Our team members truly aim to provide an exceptional experience for guests like you. Looking forward to your return whenever travels bring you back to our area.

10/10 Sangat Bagus

Julianne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was amazing! The spa and spool was top knotch and the staff was so kind and welcoming. We had lunch at the restaurant and it was delish! 10/10
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 23 Feb 2024
Julianne, it's fantastic to learn about your enjoyable experience at The Marmara Park Avenue! We're delighted you appreciated our luxurious spa and pool, as well as the warm hospitality extended by our team members. We're also thrilled to hear your praise for our restaurant's enticing food. We're eagerly looking forward to your return for another exceptional visit.

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Marmara nice surprise!
Clean comfortable balcony location -
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 23 Feb 2024
Susan, it's wonderful to hear you enjoyed your stay at The Marmara Park Avenue. Your positive comments about our cleanliness, comfort, and desirable location are much appreciated. We look forward to welcoming you back the next time you're in the area.

10/10 Sangat Bagus

Eddie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel; the stay was great. The beds could be upgraded.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 10 Mar 2024
Eddie, thank you for choosing The Marmara Park Avenue and providing your feedback. We're thrilled to hear you enjoyed your stay overall. Your suggestion regarding our beds has been noted and we appreciate your insight as it helps us continually improve. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

Ashley

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice quiet hotel. Definitely would stay again
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 20 Feb 2024
Ashley, it's wonderful to hear you enjoyed the tranquil atmosphere of The Marmara Park Avenue and found it to your liking. We greatly appreciate your feedback and are thrilled to know we'll be welcoming you back in the future. Thank you.

10/10 Sangat Bagus

Isaiah

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 21 Mar 2024
Thanks for sharing this perfect rating, Isaiah!We're thrilled to hear you enjoyed your stay at The Marmara Park Avenue! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Sangat Bagus

Lakira

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Marmara Park Avenue pada tanggal 21 Mar 2024
Thank you for your perfect rating. We look forward to seeing you again

8/10 Bagus

Paula

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 13 Feb 2024
Paula, your positive rating is truly appreciated. It's pleasing to know that The Marmara Park Avenue met your expectations during your stay. Our team members eagerly await your next visit. It will be a pleasure to continue delivering rewarding experiences for you.

6/10 Cukup Baik

Nickolas

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 13 Feb 2024
Nickolas, thank you for your rating of your recent stay. It appears we did not meet all your expectations and we certainly appreciate any feedback that allows us to improve. Should you wish to share more about your experience, please don't hesitate to reach out directly. We look forward to the opportunity to provide a more enjoyable stay next time.

10/10 Sangat Bagus

Ariel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this hotel, super classy and nice!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 12 Feb 2024
Ariel, it's great to hear that you had such a positive experience at The Marmara Park Avenue! Our intention has always been to provide our guests with an elegant and pleasant environment. Your kind words reaffirm that we're fulfilling our goal. We can't wait to welcome you back in the future!

10/10 Sangat Bagus

tim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely beautiful place to stay!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 9 Feb 2024
Tim, it's fantastic to hear that you enjoyed your stay at The Marmara Park Avenue. We strive to create a beautiful and memorable experience for our guests. Looking forward to welcoming you back in the future.

10/10 Sangat Bagus

Brinnette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 6 Feb 2024
Brinnette, thank you so much for leaving a top rating for The Marmara Park Avenue. It's wonderful to know your stay hit the mark! We truly hope to see you again on your next visit.

6/10 Cukup Baik

Robert

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Front desk good. Room/property nice. Didn't get housekeeping for 2 days. When they finally came they didn't stock soap, shampoo, etc. Worst of ll was sitting in lobby bar and 4 of 5 times never asked if wanted drinks/food as multiple staff talking non-stop behind bar. Won't be returning.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 4 Feb 2024
Robert, it's regrettable to read about your most recent experience. Our goal is to provide top-notch service, so the oversights you experienced are disheartening, particularly in terms of room maintenance and the lack of attentiveness during your time in the lobby bar. We are thoroughly reviewing your comments with our team members to ensure a better experience for future guests. Your feedback is appreciated and we hope you might reconsider staying with us again.

10/10 Sangat Bagus

Oliver

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Yes
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 2 Feb 2024
Oliver, it's great to hear you had a positive stay at The Marmara Park Avenue. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

Cathryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 29 Jan 2024
Cathryn, it's wonderful to hear that you had a fantastic experience at The Marmara Park Avenue. Our team is thrilled to have made your stay memorable and we hope to welcome you back in the near future for another delightful experience.

10/10 Sangat Bagus

Reid

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I think ill be staying here every visit to nyc
An indoor pool in nyc??! Incredible and better than the pictures. Just far enough away from the mayhem of the city, so convenient w the subway stop right there. I have 2 little little kids— the in room fridge was larger than most, the dishes and silverware and little kitchen counter were so useful. And they give away teddy bears which is so sweet and they felt so special.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 22 Jan 2024
Reid, it's wonderful to hear that you and your family had an incredible stay at The Marmara Park Avenue. We're delighted the indoor pool exceeded your expectations and our strategic location added to your convenience. We're pleased that you found our kitchen amenities useful and your little ones loved their teddy bear souvenirs. We hope to welcome you and your family again for another memorable stay!

10/10 Sangat Bagus

karim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 17 Jan 2024
Karim, thank you for taking the time to share your experience at The Marmara Park Avenue. We're delighted you had a satisfactory stay, and hope to see you again in the future!

10/10 Sangat Bagus

Marisol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Large rooms and comfortable space!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 17 Jan 2024
Marisol, we're thrilled to hear that you found your room at The Marmara Park Avenue to be spacious and cozy. We strive to offer all our guests comfort and luxury, and we're glad this was reflected in your experience. We hope to welcome you back soon!

10/10 Sangat Bagus

Hazel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing staff!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 16 Jan 2024
Hazel, it's great to hear you found our team members at The Marmara Park Avenue phenomenal! We hope to welcome you back soon for another memorable experience.

6/10 Cukup Baik

Kayla

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The standing charger for the iPad they provide you with didn’t work in our room at all. Also Netflix & screen sharing both didn’t work on the TV. Also there were no drawers in the nightstands which I thought was odd - like they were taken out for some reason. The kitchen however was a great feature in this room with several nice appliances.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Customer Service pada tanggal 16 Jan 2024
Kayla, it's regrettable to hear about the challenges you faced during your stay. We're sorry that you had issues with the iPad charger and the TV functionalities. Your feedback on nightstand storage space has been noted, too. On a brighter note, we're glad you found the kitchen and appliances to your liking. We strive to continually improve based on guest feedback and we appreciate yours. We hope to have another chance to serve you better in the future.

10/10 Sangat Bagus

Sang

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 13 Jan 2024
Thank you for taking the time to leave this wonderful rating, Sang! We hope to see you again soon at The Marmara Park Avenue so we can share yet another amazing experience!

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful luxury stay
Hotel is amazing. Clean, comfortable and friendly staff that goes above and beyond to make your stay comfortable and enjoyable. Love the Turkish spa and pool. Will definitely be back!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Customer Service pada tanggal 8 Jan 2024
Jennifer, thank you for sharing your wonderful experience at The Marmara Park Avenue. We're thrilled to hear you found our hotel to be clean, and comfortable and our team members to be incredibly hospitable. We're equally glad you enjoyed our Turkish spa and pool. We eagerly look forward to your next visit!