Resepsionis

Ulasan untuk Casa Azul Hotel Blu JFK

2.5 out of 5
Casa Azul Hotel Blu JFK
220-16 jamaica ave, Queens Village, NY

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 212 dari 743 ulasan" "
Penilaian 8 - Bagus. 172 dari 743 ulasan" "
Penilaian 6 - Cukup Baik. 89 dari 743 ulasan" "
Penilaian 4 - Buruk. 102 dari 743 ulasan" "
Penilaian 2 - Sangat Buruk. 168 dari 743 ulasan" "

6,4/10

Kebersihan

6,6/10

Staf & layanan

6,0/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Bernard

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Mackintosh

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Martin

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Ellen

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Savi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very bad bad place no one needs to go there first of all they cancel my reservation and told me I don’t have a room
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Amaj

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Mariela

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
😒
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Nevierah

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mold in bathrooms, broken furniture, AC vents had weird smell coming from it, vending machines hardly worked (stole money from me a couple times), don’t like the location.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Ramona Janeen, Los Angeles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I didn't get any sleep the furst night. No accommodation for the 3 noise complaints i reported. That was on going over 6 hrs. The hotel was very clean, the room was very nice, comfortable bed & amazing shower.
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

Jay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Angela

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
It’s great in terms of location. The train station LIRR is right around the corner. The strip has a lot to do within walking distance but the property was extremely loud at night especially. The first night there a woman was INCREDIBLY LOUD doing you know what for several hours. We heard multiple guests knocking on the door to tell them to tone it down. A guest even screamed SHUT UP and to no avail this woman kept that loud level of voiceover no matter what. The 2nd night not as bad with the woman but just seems like people love to come in super late extra loud. 3rd night same scenario. If you want a place of convenience regarding the train, I’m sure there are other places but this one I couldn’t even sleep half the time. I’d love to come back to NY but need a different stay. The staff was friendly though!
Menginap 3 malam pada bulan Mei 2024

2/10 Sangat Buruk

Myeisha

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I will never stay at this facility ever again. The rooms were so nasty and smoked out. I could not breathe from the horrible smoke smell in the room. The refrigerator had mold and the bed lining was dirty with stains!
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Crystal

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Both of my rooms are were 6 doors apart. Not together as i asked for them to be. The air conditioner in one of the rooms was not working at all. The lighting the rooms is limited. I had to ask the front desk to have house keeping to come check the air conditioner 4 times before anyone came. And still and all the air conditioner isn't working. I will never stay here or recommend this hotel. I am so unsatisfied.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

tatiana

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Its pretty nice it jus smells like ppl be smoking outside the hallways
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

jacqueline

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jemima

Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Jasmine

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Catrina

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I won't be staying there again. Looked like mucous was on the pillow. Complained nothing. TV didn't work. Bathroom not clean.we slept in our clothes. Smelled of weed. Weird people up running around all night and the passing train.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Raphaelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Kristen

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
From the moment we walked in we could smell cigarette smoke inside the building. It lingered down the hallways and even into our room. The linens had cigarette burns and stains on them. Other guests could be heard at all hours of the night opening and slamming their doors shut. Absolutely mind blown these were the conditions for what we paid for 1 night staying here. Would not go back.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Vanina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel smelled of smoke and marijuana. Even on the non smoking floor it was so bad that we had to light candles to try to freshen the room. If your a smoker or THC user this is the place for you. If not I would highly recommend not booking.
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Ghazi

Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Mei 2024

2/10 Sangat Buruk

Fritzrun

Bepergian bersama keluarga
Too much Weed and cigarette smoking. And a lot of prostitution. Two people have to share one washcloth and only one microwave in the hallway Very noisy hotel. Not recommended to anyone
Menginap 6 malam pada bulan Mei 2024

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Alena

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The location is a convenient 20 minute walk to UBS arena. The property itself is very dated and requires thorough cleaning. The matresses had no protecters or fitted sheets, the AC unit smelled strongly of mildew when turned on, the sink handle's finish was heavily flaking off (appeared to be painted over metal rather than properly refinished). Additionally, there were several holes that resembled cigarette burns in the covers and curtains. The room overall didn't appear to be clean
Menginap 3 malam pada bulan Mei 2024

2/10 Sangat Buruk

Curt

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible. Dirty. Train every few minutes right outside. Thin walls.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Pierre

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The owners are efficient in resolving some of the customers needs: like bringing cleaned towels and other supplies, but when we called them to help us with the TV in the room, nobody ever come. There’s is no microwave, no hot coffee or even hot water to make a tea in the morning. There’s parking spaces maybe for everyone but the only Exit/Etrance is kind of an inconvenience.
Menginap 4 malam pada bulan Mei 2024

6/10 Cukup Baik

Teilah

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas
Overall it was okay. As soon as you get up to the second floor it REEKS of weed and cigarettes. Other guests are always slamming doors and yelling. The bed spread was also really random with dolphins on the comforter, which made it feel very unprofessional.
Menginap 4 malam pada bulan Mei 2024

6/10 Cukup Baik

Nathan

Bepergian bersama keluarga
Disukai: Fasilitas
Stayed here while taking my daughter to a KPop concert at UBS Arena. Parking was great, Parked against the building (we were given room 117 right next to my car). Check in was average, girl was polite but soft-spoken behind the bulletproof glass). Room was cleaned and mopped when we arrived so had to wait about 20 minutes in the lobby, no biggie. Ac worked but not well, ran for 5 minutes then shuts off. Fan controls weren't operational, only Auto worked. Bedding had some cigarette burns, but were clean and changed during our 2 night stay, room didn't smell like smoke so I'm assuming they're the same bedding from a once 'Smoking" facility. Residual weed smell in lobby/halls. Shower drain couldn't keep up with the flow. Water would slowly creep to the end of the shower and overflow if not turned back, had to run shower with half pressure. But it was OK, nice shower head and wand. TV was a nice surprise. 75" 4K HDR for a small room . Vending machines were stocked and $2.00 Sodas and water wasn't horrible either. Room was noisy however, Subway noise out my window was to be expected and if the AC worked right it would've camouflaged it somewhat....however having tile floors in the hallways made for an annoying experience. Uncouth guests had no consideration and were belligerent and loud, and with no carpeting in the hall, you could hear everything through the door. Management didn't intervene... night 2 it wasn't as bad. All in all, it wasn't horrible for the price.
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

kassandra

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I didn't like this hotel at all
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Sonia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me gusta porque esta cerca del area que tenía que visitar. Fácil para llegar.
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Cheri

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The entire property smelled like weed. The lock on our door was broken. The shower, light switch and toilet were dirty. It was just awful.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Erin

Bepergian bersama keluarga
Property would be excellent for short stays if cleaned properly. We booked for walking distance to the train station for a concert. Locks on doors were not sturdy. I travel with a hotel door security lock so it wasn’t as much of an issue for us. There was a strong smell of incense and/or vape smoke. The bedding was also worn and had spots of damage. If we had paid $130-165 I wouldn't be as disappointed. It was difficult to sleep because of the smell. Other visitors had the same comments. On the bright side the staff was extremely friendly and helpful. I wish the cleanliness wasn’t a factor because I like the location for attending events at the UBS arena.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Yaritza

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very accommodating. They were nice. You can heat everything in the hallways and from other rooms.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Molina

Bepergian bersama teman
Tidak Disukai: Kebersihan
This place is horrible. First time in my entire I experienced something like that. Room was small. Bathroom light was not working. lobby smell weed.shower handle was broken. No outside light can penetrate the room. Pillow are stained and bad quality. I was uncomfortable the whole night.in general this place is nasty, I don’t recommend
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Jefferson

Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Andres

Menginap 1 malam pada bulan April 2024

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Silvia

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The worst experience was dirty, there was no toilet paper, there was a smell of marijuana inside the room.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Eury

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nat good horrible
Menginap 7 malam pada bulan April 2024

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Christopher

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff had really nasty attitudes. My guest wasn’t allowed to wait in the building , not even the lobby. He was told he had to wait in the parking lot. The showers were FILTHY. There’s one ironing board in the whole building and it was chained up like if it was on house arrest! Not a good experience AT ALL!
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Maureen

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Pamela

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan
Staff was rude. Room was dirty. Would not recommend
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Orville

Disukai: Kebersihan, kondisi & fasilitas properti
It’s ok have a lot of potential
Menginap 2 malam pada bulan April 2024

8/10 Bagus

William

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 4 malam pada bulan Februari 2024