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Ulasan untuk New York Marriott at the Brooklyn Bridge

4 out of 5
New York Marriott at the Brooklyn Bridge
333 Adams St, Brooklyn, NY

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 526 dari 1001 ulasan" "
Penilaian 8 - Bagus. 269 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 95 dari 1001 ulasan" "
Penilaian 4 - Buruk. 67 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 44 dari 1001 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

DAVE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location of property was ideal
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 28 Mei 2024
Dear Dave, thank you for choosing the Brooklyn Marriott. We are delighted to have the opportunity to be of service and hope to see you again in the future. Regards,

2/10 Sangat Buruk

stephan

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Low water pressure. no water in room. Poor shower.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 23 Mei 2024
Dear Stephan, we are sorry to read that your stay with us did not meet your expectations. Your feedback is important to us and will be shared with the respective department's leadership team. We hope you will let us be of service in the future and ensure a more positive visit. Thank you,

8/10 Bagus

Zuzanna

Disukai: Staf & layanan
A bit dated hotel
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 20 Mei 2024
Dear Zuzanna, thank you for choosing the Brooklyn Marriott. We hope to see you again soon. Regards,

10/10 Sangat Bagus

Monica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Would stay again.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 14 Mei 2024
Dear Monica, Thank you for being a guest of the Brooklyn Marriott. We are honored that you decided to stay with us. Thank you also for the high survey score we appreciate your feedback. Best regards and hope to be of service again in the future.

6/10 Cukup Baik

Natalya

Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 13 Mei 2024
Dear Natalya, thank you for being a guest of the Brooklyn Marriott. We are sorry to see that we did not quite meet your expectations and are sorry for that. Please feel free to call the hotel and speak with the Manager on Duty to share any additional feedback. Thank you,

8/10 Bagus

Barbara

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room was a little dusty. The room was a little dark
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 6 Mei 2024
Dear Barbara, Thank you for your feedback. The information will help us serve you better in the future and will be shared the appropriate department. We hope to welcome you back again.

8/10 Bagus

Tammy

Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 20 Mei 2024
Dear Tammy, Thank you for choosing the Brooklyn Marriott. We hope to welcome you back again soon. Regards,

8/10 Bagus

Amie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff friendly and helpful
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 29 Apr 2024
Dear Amie, thank you so much for taking the time to recognize our staff. We greatly appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Regards,

8/10 Bagus

Kimberly

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Convenient to downtown Brooklyn and w a 10 min commute to lower east side / SOHO by train. A major station is adjacent to the property. Also less than a 30 min Uber to Williamsburg etc. A big conference type property but nice amenities and spacious rooms. Also has underground parking at $60 per day.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 29 Apr 2024
Dear Kimberly, thank you for sharing your positive feedback here on Expedia. Glad to see that you found our location convenient to so many fun places to visit. We hope to have the opportunity to welcome you back again soon. Regards,

10/10 Sangat Bagus

oscar

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the rooms, very clean and comfortable. Wish they would have robes in the closets upon arrival.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Dear Oscar, thank you for sharing your feedback here on Expedia. We appreciate the high survey score and comments regarding our guest rooms. We hope to welcome you back again soon. Regards,

10/10 Sangat Bagus

Tinatin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 6 Mei 2024
Dear Tinatin, Thank you for being our guest. We are delighted to see that you enjoyed your visit and we hope to welcome you back again soon.

10/10 Sangat Bagus

Jennifer, WELLESLEY HILLS

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Conveniently located. Parking garage attached.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 17 Apr 2024
Dear Jennifer, thank you for being our guest and for the high survey score you left here on Expedia. We appreciate you pointing our convenient location and parking availability. We hope to be of service again in the future. Regards,

10/10 Sangat Bagus

HAYDEE, PALOS VERDES ESTATES

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location to go to court
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Dear Haydee, Thank you for sharing your feedback and for your high survey score. We appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Regards.

8/10 Bagus

Kerin

.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Dear Kerin, Thank you for sharing your survey results here on Expedia. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

6/10 Cukup Baik

Hikaru

Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 6 Mei 2024
Dear Hikaru, Thank you for being a guest of the Brooklyn Marriott. We are disappointed to see that we didn't quite meet your needs. Please feel free to call and speak to the Mangers on Duty regarding your stay in more detail so that we may work on any need area. Thank you again,

10/10 Sangat Bagus

Thuy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 9 Apr 2024
Dear Thuy, Thank you for your high survey score here on Expedia. We are happy to know you had a great time. Hope to welcome you back again soon.

8/10 Bagus

Steven R., Lincolnwood

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
After five days in this hotel, there were bad and good things to say. Bad: 1. Keycard door unlocking mechanism failed soon after arrival. Since we could not go out to eat since our coats were in the room and it took time to repair the lock, the hotel gave us a $50 credit which we used to eat dinner at the in-house Great Room Restaurant and Bar. 2. We had to switch rooms after the second night due to truly excessive noise well after midnight from a neighboring room. We called the front desk who then called the neighbors requesting they quiet down and again called the front desk asking security be sent when the noise continued. Neither approach worked. Our request for a new room was quickly granted and there were no further noise issues. Hint: avoid shareable rooms as the door reduces soundproofing. Good: 1. The staff we encounter (front desk, housekeeping, restaurant, security) were uniformly friendly, polite and helpful. 2. The Great Room Restaurant and Bar hamburger was surprisingly good and it and the fries were cooked accurately (medium rare and crispy respectively). 3. The $25 daily hotel credit on our Expedia reservation was sufficient for my wife and I to daily have a light breakfast (coffee and roll for me, coffee and fruit/granola parfait for her) at the in-house Brooklyn Pantry. Conclusions: There were issues but the hotel handled them well.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 8 Apr 2024
Dear Steven R., thank you for being our guest and sharing your feedback. We are sorry that some issues prevented you from having a perfect stay, however, we are glad to see that they were handled promptly. We hope to have the opportunity to welcome you back in the future. Regards,

10/10 Sangat Bagus

Angelica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cuartos enormes
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 3 Apr 2024
Dear Angelica, thank you for the wonderful survey results. We are so happy you enjoyed your stay and we hope to be of service again in the future. Regards,

10/10 Sangat Bagus

Pamela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 8 Apr 2024
Dear Pamela, thank you for staying with us and for sharing your high survey score. We are glad to see that you enjoyed your stay and we hope to welcome you back again soon. Regards,

8/10 Bagus

Abraham

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was spacious and modern. The front staff were friendly and helpful.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 1 Apr 2024
Dear Abraham, Thank you for choosing the Brooklyn Marriott for your recent visit. We are delighted to see that you had a good stay, and we look forward to sharing your comments regarding our staff. We hope to be of service again in the future.

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel appears to be in process of renovation, which it needs. Very clean and comfortable but carpets and decor are quite dated. Great location with close subway stop giving easy access to all parts if NYC area. Food in hotel limited but many good nearby restaurants. Will be staying here again.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 21 Mar 2024
Dear Mary,Thank you for being our guest. We appreciate your positive feedback and high survey score. We hope to welcome you back again soon.

10/10 Sangat Bagus

Kadiya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is wonderful. I will definitely be returning
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 18 Mar 2024
Good Day Kadiya, thank you for being a guest of the Brooklyn Marriott. We appreciate the high survey score and glad to know you enjoyed your visit. We hope to welcome you back again soon. Regards,

10/10 Sangat Bagus

Doris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 11 Mar 2024
Dear Doris, thank you for choosing to stay here at the Brooklyn Marriott. We appreciate you letting us be of service. Thank you also for the high survey score. We hope to see you again in the future.

10/10 Sangat Bagus

Joel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff service throughout stay was exemplary Hotel was arristic, fitting the area
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 11 Mar 2024
Dear Joel, Thanks for being a guest here at the Brooklyn Marriott. We appreciate you letting us be of service and glad to see we met your expectations. Thanks for the great feedback. Hope to see you again soon.

4/10 Buruk

ANGELA

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 8 Apr 2024
Dear Angela, thank you for choosing the Brooklyn Marriott for your recent visit. We are disappointed to see that we did not meet your expectations. Please feel free to share any details that we may address with our leadership team. Regards,

10/10 Sangat Bagus

Maria

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 1 Apr 2024
Dear Maria, thank you for sharing your high survey score. We are glad to see you enjoyed your stay and we hope to welcome you back again soon. Regards,

6/10 Cukup Baik

Whitney

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 4 Mar 2024
Dear Whitney, thank you for choosing the Brooklyn Marriott. We are sorry to see that we did not quite meet your expectations. Please feel free to reach out to our management team to share additional information so that we may ensure a better stay with us in the future. Sincerely,

10/10 Sangat Bagus

Juders

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
NA
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 4 Mar 2024
Dear Juders, thank you for choosing the Brooklyn Marriott during your recent visit. We are glad to see that you enjoyed your stay and we hope to welcome you back again soon. Sincerely,

10/10 Sangat Bagus

Junie, Palm Desert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent hospitality!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 27 Feb 2024
Dear Junie, Thank you for being a guest of the Brooklyn Marriott. We appreciate the high survey score and glad to know you enjoyed your stay with us. We hope to welcome you back again soon. Regards,

6/10 Cukup Baik

Wanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Staff was great ! Beds were a little too small, a little trouble with heat and water temp which was temporary but otherwise good hotel.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 26 Feb 2024
Dear Wanda, thank you for being our guest. I'm sorry to see we feel short in meeting your expectations. We hope you will give us another opportunity to be of service in the future and ensure a pleasant visit. Thank you and regards,

10/10 Sangat Bagus

Daniel

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Dear Daniel, Thank you for sharing your survey results here on Expedia. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

2/10 Sangat Buruk

Monique

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The room was not sastifacactory
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 26 Feb 2024
Dear Monique, Thank you for choosing the Brooklyn Marriott. We are disappointed to see that we did not meet your expectations. Please feel free to call the hotel direct to share your detailed experience with our management team. We hope to have an opportunity in the future to ensure a more memorable visit with us. Regards,

10/10 Sangat Bagus

Julia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 26 Feb 2024
Dear Julia, thank you for choosing the Brooklyn Marriott. We appreciate the high survey score and glad to see you enjoyed your visit. We hope you choose the Brooklyn Marriott on your next visit. Regards,

10/10 Sangat Bagus

Aihua

Disukai: Kebersihan
Good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 21 Feb 2024
Dear Aihua, thank you for choosing the Brooklyn Marriott during you last trip to NYC. We appreciate the high survey score you have given us here on Expedia. We hope to be of service again in the future. Regards,

6/10 Cukup Baik

Ghada

Disukai: Staf & layanan
Looked old. The parking was too tight and not easy to maneuver.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 16 Feb 2024
Dear Ghada, thank you for being our guest. We are disappointed to see that we did not meet your expectations. We hope you give us another opportunity to be of service and ensure your needs are met. Regards,

6/10 Cukup Baik

Steven

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
More of a business orientated property. Would not recommend for families as the area is surrounded by commercial buildings and not close to shops or restaurants. Rooms were average, property is massive so you have to walk far to get to your room. They sent us to the wrong room and then asked me to come down and get new keys which was ridiculous. Parking was the worst experience given they have this garage attached to the hotel but not run by the hotel and is old and extremely difficult to park your car in the tight spaces, especially if you have an SUV. The whole property is old and could use a massive update.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 12 Feb 2024
Dear Steven, thank you for being a guest of the Brooklyn Marriott. I feel that the area attractions were not shared with you upon check in and I apologize for that. We are in walking distance to many restaurants and shops. Not meeting your expectations is disappointing. If you ever do find yourself back in the area, please feel free to reach out to our Executive Office for more detailed information regarding our location and things to do in the area. We hope to have another chance to be of service. Regards,

8/10 Bagus

Jim

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Dear Jim, Thank you for sharing your survey results here on Travelocity. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

10/10 Sangat Bagus

KATIA, Covington

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All the staff at the Marriott were friendly and helpful. Safe and clean and at a convenient location.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 29 Jan 2024
Dear Katia, Thank you for being a guest of the Brooklyn Marriott. We appreciate your positive comments regarding our staff, cleanliness and safety of the hotel. We hope to welcome you back again soon. Regards,

8/10 Bagus

Kristina, Oceanside

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The staff was wonderful and the facilities were great, however, our heating in our room was inconsistent and the floors in the bathroom were freezing! There were no robes or slippers in the room to make up for that either.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 29 Jan 2024
Dear Kristina, thank you for taking the time to share your feedback. We look forward to sharing your comments regarding our staff and hotel facilities. Your comments regarding the heating will be brought to the attention of our maintenance team and we thank you for letting us know. We hope to be of service again in the future. Thank you for choosing the Brooklyn Marriott.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 22 Jan 2024
Dear Valued Guest, thank you for choosing the Brooklyn Marriott. We appreciate you and value your business. We hope to welcome you back again soon. Best Regards,

10/10 Sangat Bagus

Sonny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 22 Jan 2024
Dear Sonny, thank you for being our guest and for the high survey response. We appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Best regards,

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Modern amenities in a classic building.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 16 Feb 2024
Dear Thomas, Thank you for your kind words and for the high survey score. We appreciate you choosing the Brooklyn Marriott and hope to be of service again in the future. Regards,

10/10 Sangat Bagus

Lukas

Menginap 9 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 12 Feb 2024
Dear Lukas, thank you for being a guest of the Brooklyn Marriott and for your high survey score. We appreciate you and hope to be of service again in the future.

10/10 Sangat Bagus

Pedro

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our one-night stay at the hotel was absolutely wonderful. We could not have asked for a more perfect room. The front desk staff was super friendly and accomodating. Special acknowledgement goes out to Cheryl at the front desk, as well as an Hispanic young lady that I didn't catch her name. If they are the face of your hotel, the first people guests will see upon arrival, Marriot at the Brooklyn Bridge will be known as the best hotel in the area.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 16 Jan 2024
Dear Pedro, thank you for taking the time to share your feedback and recognize our star associates. We are proudly sharing your comment with them. Thank you for being our guest and hope to be of service again in the future. Regards

8/10 Bagus

Rebecca

Tidak Disukai: Fasilitas
Very convenient and a solid hotel. If you’re looking for a luxury stay, this isn’t it but the staff is friendly, the rooms are spacious and you’re close to everything.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 16 Jan 2024
Dear Rebecca, thank you for sharing your feedback and for choosing the Brooklyn Marriott. We hope to be of service again in the future. Regards,

8/10 Bagus

Mikael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 22 Jan 2024
Dear Mikael, Thank you for choosing to stay here at the Brooklyn Marriott during your recent visit. We hope to welcome you back again soon. Best regards,

8/10 Bagus

Anthony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall we thought this was a great property to stay for a family of 6 and our first trip to NYC. Staff was great and friendly, they provided some great suggestions on what to do in the area. Access to cabs and subway was very easy as well. Will stay again if we return to Brooklyn.
Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 9 Jan 2024
Dear Anthony, Thank you for your wonderful feedback and for being a guest of the Brooklyn Marriott. We look forward to sharing your comments with our staff. Hope to see you and your family again soon, Happy New Year!

2/10 Sangat Buruk

Michael

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There is an arrival charge that doesnot make sense and will be disputed.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 9 Jan 2024
Dear Michael, Thank you for sharing your feedback. Please feel free to call us to explain any charges you may not recognize on your folio. Thank you for choosing the Brooklyn Marriott.

8/10 Bagus

Gerardo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo excelente. Salvo un cargo adicional de $244 us por 7 noches de estadía, los cuales en ningún momento se informo previamente de dicho cargo adicional por parte del Hotel.
Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Hotel Management pada tanggal 8 Jan 2024
Good Day Gerardo, Thank you for choosing to stay here at the Brooklyn Marriott. We are disappointed to read that you are not familiar with a charge you received. I welcome you to reach out to the hotel directly as we would be happy to explain any questions you may have regarding your folio. Thank you for being our guest and Happy New Year!

6/10 Cukup Baik

Tina

Traveler bisnis
Disukai: Kondisi & fasilitas properti
First, over priced. Second, the room was a ways from the elevator and it seemed like i was walking into another building. They explained nothing about the services offered there but gave me a sheet to read about it.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 8 Jan 2024
Dear Tina, Thank you for being a guest of the Brooklyn Marriott. I'm sorry to read that we did not meet your expectations. It is always our goal to meet the needs of our very important guests and it is disappointing to read that we fell short. I hope you will give us another opportunity to be of service in the future. Thank you and Happy New Year!