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"We stayed in a standard double room, which was spacious, very clean, with a super comfortable bed! I slept like a log! The staff were all friendly and helpful. We had a swim in the pool, which although small, was excellent for swimming lengths and was a nice temperature. We ate at the restaurant, which served pub grub and was very tasteful. So why not 5 stars? The toilet in the room was separate to the shower and bath, and also the sink. It would have been nice to have a little sink in the toilet, as in the night you had to feel around for 2 rooms! There was no room service at all. There was a page on the app but in the restaurant the server told us you'd have to order downstairs and take the food up yourself. Most concerning, the pool was unmanned. No one was in that area at all. We had to sign a waver form before using it, so don't use the pool on your own. There was a panic pull outside the sauna but if you had an accident or you needed help away from the pull cord, I'm not sure how long it would be before someone found you.Lastly, there is a small amount of parking on site but you need to phone in advance to book this at £21. Overall a lovely hotel and we would stay here again."

"Good"

"I stayed for one night. The clean was poor specially the sink. No shower gel was provided, so it was good that I brought mine. The room was for 2 adults and one child, and I only had 2 towels. The worst part of all was the smelly of smoke and weed. It was so strong that it was like someone had smoked in the room. I had to open the window to be able to sleep."

"The staff were so friendly, so helpful--ordering us a taxi, explaining about the Oxford Bus to Heathrow, etc. The concept of turning a prison into a hotel--wow! Our room was fabulous. The whole setting and what has been done with this enormous golden stone building is so imaginative and fun. Great location for walking/shopping in Oxford. Close to everything."

"The room was clean and the bed comfortable. However, we really didn't like the Pub and Grill - small, crowded and very noisy - the football being shown on every vertical surface was embellished with loud and annoying music. We decided to eat in our room - which had its own contribution to add. The only way to order was via an app - which didn't work. As there are no phones in the rooms ( and no phone number provided to reach reception), I had to stand in the hallway to use one of the few phones around and order food whilst fellow guests walked past. It's a good thing I'm not self conscious! The food itself was ok, though being lactose intolerant seriously restricted my choices ( good thing I'm not a vegan!). Otherwise, the staff were very nice and I have no complaints on that front. Can't comment on the pool facilities as we didn't use them (despite paying for them) but that was entirely our fault."

"The staff were very welcoming and polite. There is ample parking. We stayed in a suite which was spacious, clean and had good amenities. There is a good sized swimming pool which has allocated children hours. There was a good selection at breakfast and you can also order off a menu too. The restaurant also provided a good selection for dinner. The hotel is in a good location and a short uber ride from Oxford city centre. "

"Very nice. No complaints."

"Wonderful hotel comfortable beds and pillows spotlessly clean. Nice decor. Would highly recommend and will definitely stay again "

"Friendly, helpful staff. Made the stay enjoyable and easy. Would absolutely stay again!"